Frequently Asked Questions
You get access to all the features promised on the Pricing page to see for yourself how powerful our AI-based crypto research platform is, helping you find profitable opportunities.
Yes, our payment processor will try to charge the card on your account after your trial period is over.
If you feel like you’re not ready to use Token Metrics yet, you can cancel your plan any time you want by going to your Settings page and under the Subscription tab.
As long as you cancel your plan within 7 days of subscription, you can ask for the refund by contacting our support team on the website. This is more than enough to test our platform and see if it works for you.
For now, we only accept debit and credit cards. However, we are actively working on accepting more payment types.
You can not sign up for a trial VIP plan at this moment.
Yes, you can upgrade any time you want to make the best out of Token Metrics. You will be issued a pro-rated refund for unused days on the current plan and then upgraded to the new plan.
You can join our private Telegram groups to discuss cryptocurrencies by sending our bot a message at @token_metrics_bot on Telegram.
No, Token Metrics does not trade for you. You have to make your own investment decisions after doing your own research.