Crypto Basics

8 Best AI Chatbots to Try in 2023

Learn everything about AI chatbots and explore 8 best options in this post.
Token Metrics Team
6 Minutes
MIN

In today's technology-driven world, AI chatbots have become powerful tools that are transforming the way we engage in digital conversations. 

These intelligent virtual assistants possess the remarkable ability to simulate human-like conversations, making them indispensable across a wide range of industries, including finance, IT, sales, and marketing.

While the popularity of ChatGPT has grown significantly, its everyday usage has been hindered by frequent capacity constraints, leading to unreliability. 

However, there is a positive aspect to this situation. Numerous equally capable AI chatbots are readily available, ensuring accessibility whenever you need their assistance.

To simplify your decision-making process, we have curated a comprehensive list of few popular and widely used AI chatbots in the market. 

This compilation provides detailed information that will equip you with everything you need to know before selecting your next reliable AI companion.

What is an AI Chatbot?

The AI Chatbot is a computer program that utilize artificial intelligence techniques, including natural language processing (NLP) and machine learning, to simulate human-like conversations with users.

These intelligent virtual assistants can interpret and respond to user queries, providing information, assistance, and support in real-time.

The AI Chatbot can be integrated into website, messaging platforms, mobile apps, and other digital channels to facilitate seamless communication between businesses and customers.

List of Best AI Chatbots

Below is a compilation of the best AI chatbots for 2023. Take a closer look to discover the one that aligns perfectly with your needs.

1. ChatGPT

ChatGPT, powered by OpenAI's GPT-4, is an AI chatbot that excels in natural language processing and contextual understanding. Unlike rule-based chatbots, ChatGPT uses advanced machine learning techniques to mimic human conversation styles and provide related and original responses.

Whether it's answering simple questions, generating content ideas, or even ideating marketing emails, ChatGPT's capabilities continue to improve over time as it engages in more conversations. The best part? ChatGPT basic version is available for free, making it accessible for everyone.

2. Token Metrics AI

Token Metrics AI is a groundbreaking product that transforms the cryptocurrency trading experience for users. It saves time by providing swift responses, real-time analysis, and instant market updates. 

Users can access specific data, receive data-driven insights, and make informed decisions backed by AI-powered analytics. The AI Chatbot is available 24/7, enhancing user experience with easy navigation and interactive engagement. 

It streamlines research, empowers decision-making, and creates a dynamic and efficient platform for cryptocurrency traders.

3. ChatSpot

ChatSpot, developed by HubSpot, is a conversational CRM bot that empowers sales, marketing, and service professionals to maximize productivity.

Its chat-based commands enable users to draft follow-up emails, compile analytics reports, and even prospect.

By connecting to HubSpot software and leveraging existing data, ChatSpot streamlines customer interactions and enhances overall efficiency. Although it is currently in alpha for HubSpot users, ChatSpot shows great promise in revolutionizing conversational CRM.

4. Bing Chat

Bing Chat, developed by Microsoft, is an AI-powered co-pilot that leverages NLP and ML to understand conversation prompts.

With its compose feature, Bing Chat can generate original written content and images, while its powerful search engine capabilities provide answers from the web.

As a conversational tool, Bing Chat allows users to continue messaging until they are satisfied. The best part? Bing Chat is available for free, making it an attractive option for businesses looking to enhance customer service.

5. Bard

Bard, developed by Google, is a multi-use AI chatbot that utilizes Google's LaMDA language model. From brainstorming and ideation to drafting unique and original content, Bard offers a wide range of functionalities.

Connected to Google's extensive website index, Bard can access information from the internet, making it a valuable resource for users seeking accurate and up-to-date information. With its advanced conversational abilities, Bard is pushing the boundaries of what AI chatbots can achieve.

6. Watson Assistant

IBM Watson Assistant is an AI-powered conversational bot that leverages natural language processing and machine learning techniques to gather contextual information.

It offers impressive recommendations for further training, ensuring continuous improvement in its performance. By training it with industry and business-specific data, users can expect to receive business-relevant information during interactions. 

It seamlessly integrates into websites, messaging channels, customer service tools, and mobile apps, providing a low-code builder for quick and efficient deployment.

7. Zendesk Answer Bot

Zendesk Answer Bot is a game-changing solution that transforms customer conversations by seamlessly integrating with your knowledge base. This intelligent bot utilizes data to deliver high-quality, omnichannel interactions, ensuring an enhanced customer experience.

With the versatile Flow Builder, you have the power to create custom AI-powered conversation flows that align with your specific requirements. Its deep learning capabilities enable it to contextualize conversations and accurately interpret the intent behind customer queries.

In cases where additional support is needed, the bot provides insights and suggestions to live agents, enabling them to deliver efficient solutions in a timely manner.

8. Salesforce Einstein

Salesforce Einstein is a highly advanced conversational bot that offers native integration with all Salesforce products. With its foundation in predictive intelligence and machine learning, it possesses the ability to build contextual understanding. 

By leveraging existing Salesforce data, it surfaces the most suitable responses to address customer inquiries. Moreover, it includes the capability to route urgent conversations to human agents, ensuring prompt attention and resolution.

Benefits of Using AI Chatbots

Enhanced Efficiency and Productivity

1. AI chatbots automate repetitive tasks, freeing up valuable time for human agents to focus on more complex and strategic activities.
2. They provide instant responses, reducing customer wait times and streamlining operations.

Improved Customer Experience

1. AI chatbots offer 24/7 availability, ensuring customers receive assistance whenever they need it, enhancing overall satisfaction.
2. They provide personalized experiences by analyzing user data, preferences, and purchase history, resulting in tailored recommendations and solutions.

Cost Savings and Scalability

1. Implementing AI chatbots can significantly reduce operational costs by minimizing the need for human resources.
2. These chatbots can handle an unlimited number of conversations simultaneously, ensuring scalability even during peak periods.

Real-Time Analytics and Insights

1. AI chatbots generate valuable data and insights that help businesses understand customer behavior, preferences, and pain points.
2. This data can be leveraged to optimize marketing strategies, improve products or services, and enhance overall business performance.

Conclusion

In conclusion, AI chatbots have emerged as a powerful and invaluable tool for professionals in diverse industries. These intelligent virtual assistants have transformed the way professionals handle their work, excelling in automating repetitive tasks and allowing individuals to allocate their time toward more strategic and creative pursuits.

Whether it's managing appointments, addressing routine inquiries, conducting research and analysis, aiding in decision-making, or delivering timely updates, AI chatbots serve as trusted aides.

By leveraging the capabilities of AI chatbots, professionals can optimize their workflows, enhance productivity, and effectively achieve their goals.

Disclaimer

The information provided on this website does not constitute investment advice, financial advice, trading advice, or any other sort of advice and you should not treat any of the website's content as such.

Token Metrics does not recommend that any cryptocurrency should be bought, sold, or held by you. Do conduct your own due diligence and consult your financial advisor before making any investment decisions.

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Token Metrics Team
Token Metrics Team

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Practical Guide to Building Robust REST APIs

Token Metrics Team
5
MIN

REST APIs power much of the web and modern integrations—from mobile apps to AI agents that consume structured data. Understanding the principles, common pitfalls, and operational practices that make a REST API reliable and maintainable helps teams move faster while reducing friction when integrating services.

What Is a REST API and Why It Matters

Representational State Transfer (REST) is an architectural style for networked applications. A REST API exposes resources (users, accounts, prices, etc.) via predictable HTTP endpoints and methods (GET, POST, PUT, DELETE). Its simplicity, cacheability, and wide tooling support make REST a go-to pattern for many back-end services and third-party integrations.

Key behavioral expectations include statelessness (each request contains the information needed to process it), use of standard HTTP status codes, and a resource-oriented URI design. These conventions improve developer experience and enable robust monitoring and error handling across distributed systems.

Core Design Principles and Endpoint Modeling

Designing a clear resource model at the outset avoids messy ad-hoc expansions later. Consider these guidelines:

  • Use nouns for resources: /users/123/orders, not /getUserOrder?id=123.
  • Support filtering and pagination: query parameters like ?limit=50&cursor=... prevent heavy payloads and improve UX.
  • Version with intent: /v1/ or header-based versioning can be used. Document breaking changes and provide migration paths.
  • Return consistent error shapes: include machine-readable codes, human messages, and optionally documentation links.

Model relationships thoughtfully: prefer nested resources for clarity (e.g., /projects/42/tasks) but avoid excessive nesting depth. A well-documented schema contract reduces integration errors and accelerates client development.

Authentication, Authorization & Security Practices

Security for REST APIs is multi-layered. Common patterns:

  • Token-based auth: OAuth 2.0 bearer tokens or API keys for service-to-service calls.
  • Scopes and RBAC: scope tokens narrowly to minimize blast radius; implement role-based access control for complex domains.
  • Transport security: always require TLS (HTTPS) and enforce secure headers (HSTS, CSP where relevant).
  • Validate inputs: server-side validation and strict schema checks prevent injection and logic errors.

Also consider rate limiting, token expiry, and key rotation policies. For APIs that surface sensitive data, adopt least-privilege principles and audit logging so access patterns can be reviewed.

Performance, Caching & Reliability

Latency and scalability are often where APIs meet their limits. Practical levers include:

  • HTTP caching: use ETags, Cache-Control, and conditional requests to reduce payloads and server load.
  • Pagination and streaming: avoid returning entire datasets; prefer cursors or chunked responses for large collections.
  • CDN and edge caching: cache public or semi-static responses at the edge to reduce origin traffic.
  • Graceful degradation and circuit breakers: fallback behaviors for downstream failures keep core features available.

Instrument your API with observability: structured logs, distributed traces, and metrics (latency, error rates, throughput). These signals enable data-driven tuning and prioritized fixes.

Testing, Tooling & Developer Experience

Quality APIs are well-tested and easy to adopt. Include:

  • Contract tests: verify server responses meet the documented schema to prevent regressions.
  • Integration and end-to-end tests: test authentication flows, error handling, and rate-limit behaviors.
  • Interactive docs and SDKs: OpenAPI/Swagger specs, Postman collections, and generated client libraries lower friction for integrators.
  • Mock servers: let front-end and AI agent teams iterate without waiting on back-end deployments.

Automate CI checks that validate linting, schema changes, and security scanning to maintain long-term health.

REST APIs for Crypto Data and AI Agents

When REST APIs expose market data, on-chain metrics, or signal feeds for analytics and AI agents, additional considerations apply. Data freshness, deterministic timestamps, provenance metadata, and predictable rate limits matter for reproducible analytics. Design APIs so consumers can:

  • Request time-series data with explicit timezones and sampling resolutions.
  • Retrieve provenance (source, block number, or snapshot id) to allow historical reconstruction.
  • Subscribe to webhooks or use polling efficiently to keep agents synchronized without exceeding quotas.

AI-driven workflows often combine multiple endpoints; consistent schemas and clear quotas simplify orchestration and reduce operational surprises. For example, Token Metrics demonstrates how structured crypto insights can be surfaced via APIs to support research and model inputs for agents.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

Frequently Asked Questions

What is the difference between REST and RESTful?

"REST" refers to the architectural constraints defined by Roy Fielding. "RESTful" is an informal adjective describing APIs that follow REST principles—though implementations vary in how strictly they adhere to the constraints.

How should I version a REST API?

Use semantic intent when versioning. URL-based versions (e.g., /v1/) are explicit, while header-based or content negotiation approaches avoid URL churn. Regardless, document deprecation timelines and provide backward-compatible pathways.

When should I use REST versus GraphQL?

REST is simple and cache-friendly for resource-centric models. GraphQL excels when clients need flexible queries across nested relationships. Consider client requirements, caching strategy, and operational complexity when choosing.

How do I handle rate limiting and quotas?

Expose limit headers, return standard status codes (e.g., 429), and provide retry-after guidance. Offer tiered quotas and clear documentation so integrators can design backoffs and fallback strategies.

What tools help document and test REST APIs?

OpenAPI (Swagger) for specs, Postman for interactive exploration, Pact for contract testing, and CI-integrated schema validators are common choices. Combine these with monitoring and API gateways for observability and enforcement.

Disclaimer

This article is for educational and technical reference only. It is not financial, legal, or investment advice. Always evaluate tools and services against your own technical requirements and compliance obligations before integrating them into production systems.

Research

Mastering REST APIs: Principles, Design, Practices

Token Metrics Team
5
MIN

REST APIs power most modern web and mobile back ends by providing a uniform, scalable way to exchange data over HTTP. Whether you are building microservices, connecting AI agents, or integrating third‑party feeds, understanding the architectural principles, design patterns, and operational tradeoffs of REST can help you build reliable systems. This article breaks down core concepts, design best practices, security measures, and practical steps to integrate REST APIs with analytics and AI workflows.

Understanding REST API Fundamentals

REST (Representational State Transfer) is an architectural style for distributed systems. It emphasizes stateless interactions, resource-based URIs, and the use of standard HTTP verbs (GET, POST, PUT, DELETE, PATCH). Key constraints include:

  • Statelessness: Each request contains all necessary context, simplifying server design and enabling horizontal scaling.
  • Resource orientation: Resources are identified by URIs and represented in formats such as JSON or XML.
  • Uniform interface: Consistent use of HTTP methods and status codes improves predictability and interoperability.

When designing APIs, aim for clear resource models, intuitive endpoint naming, and consistent payload shapes. Consider versioning strategies (URL vs header) from day one to avoid breaking clients as your API evolves.

Design Patterns and Best Practices for REST APIs

Good API design balances usability, performance, and maintainability. Adopt these common patterns:

  • Resource naming: Use plural nouns (/users, /orders) and hierarchical paths to express relationships.
  • HTTP semantics: Map create/read/update/delete to POST/GET/PUT/DELETE and use PATCH for partial updates.
  • Pagination and filtering: Return large collections with pagination (cursor or offset) and provide filters and sort parameters.
  • Hypermedia (HATEOAS): Include links to related resources when appropriate to make APIs self-descriptive.
  • Error handling: Use structured error responses with machine-readable codes and human-friendly messages.

Document endpoints with examples and schemas (OpenAPI/Swagger). Automated documentation and SDK generation reduce integration friction and lower client-side errors.

Securing and Scaling REST APIs

Security and operational resilience are core concerns for production APIs. Consider the following layers:

  • Authentication & authorization: Use OAuth2, JWT, or API keys depending on threat model. Keep tokens short-lived and enforce least privilege.
  • Input validation: Validate all incoming data to prevent injection and logic vulnerabilities.
  • Rate limiting & throttling: Protect backends from abuse and noisy neighbors by implementing quotas and backoff signals.
  • Transport security: Enforce TLS (HTTPS) and configure secure ciphers and headers.
  • Observability: Expose metrics, structured logs, and distributed traces to troubleshoot latency and failure modes.

For scale, design for statelessness so instances are replaceable, use caching (HTTP cache headers, CDN, or edge caches), and partition data to reduce contention. Use circuit breakers and graceful degradation to maintain partial service during downstream failures.

Integrating REST APIs with AI, Analytics, and Crypto Workflows

REST APIs are frequently used to feed AI models, aggregate on‑chain data, and connect analytics pipelines. Best practices for these integrations include:

  • Schema contracts: Define stable, versioned schemas for model inputs and analytics outputs to avoid silent breakages.
  • Batch vs streaming: Choose between batch endpoints for bulk processing and streaming/webhook patterns for real‑time events.
  • Data provenance: Attach metadata and timestamps so downstream models can account for data freshness and lineage.
  • Testing: Use contract tests and synthetic data generators to validate integrations before deploying changes.

To accelerate research workflows and reduce time-to-insight, many teams combine REST APIs with AI-driven analytics. For example, external platforms can provide curated market and on‑chain data through RESTful endpoints that feed model training or signal generation. One such option for consolidated crypto data access is Token Metrics, which can be used as part of an analysis pipeline to augment internal data sources.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

FAQ: Common REST API Questions

What is the difference between REST and RESTful?

REST is an architectural style defined by constraints; "RESTful" describes services that adhere to those principles. In practice, many APIs are called RESTful even if they relax some constraints, such as strict HATEOAS.

When should I version an API and how?

Version early when breaking changes are likely. Common approaches are path versioning (/v1/) or header-based versioning. Path versioning is simpler for clients, while headers keep URLs cleaner. Maintain compatibility guarantees in your documentation.

How do I choose between REST and GraphQL?

REST is straightforward for resource-centric designs and benefits from HTTP caching and simple tooling. GraphQL excels when clients need flexible queries and to reduce over-fetching. Choose based on client needs, caching requirements, and team expertise.

What are practical rate limiting strategies?

Use token bucket or fixed-window counters, and apply limits per API key, IP, or user. Provide rate limit headers and meaningful status codes (429 Too Many Requests) to help clients implement backoff and retry strategies.

How can I test and monitor a REST API effectively?

Combine unit and integration tests with contract tests (OpenAPI-driven). For monitoring, collect metrics (latency, error rates), traces, and structured logs. Synthetic checks and alerting on SLA breaches help detect degradations early.

What is the best way to document an API?

Use OpenAPI/Swagger to provide machine-readable schemas and auto-generate interactive docs. Include examples, authentication instructions, and clear error code tables. Keep docs in version control alongside code.

Disclaimer

This article is educational and informational only. It does not constitute financial, investment, legal, or professional advice. Evaluate tools and services independently and consult appropriate professionals for specific needs.

Research

Mastering REST APIs: Principles, Design, and Best Practices

Token Metrics Team
5
MIN

REST APIs power much of the modern web, mobile apps, and integrations between services. Whether you are building a backend for a product, connecting to external data sources, or composing AI agents that call external endpoints, understanding REST API fundamentals helps you design reliable, maintainable, and performant systems.

What is a REST API and why it matters

Representational State Transfer (REST) is an architectural style that uses simple HTTP verbs to operate on resources identified by URLs. A REST API exposes these resources over HTTP so clients can create, read, update, and delete state in a predictable way. Key benefits include:

  • Stateless interactions that simplify scaling and load balancing.
  • Uniform interface using standard HTTP verbs (GET, POST, PUT/PATCH, DELETE).
  • Human-readable endpoints and predictable behavior for developers and tools.

REST is not a strict protocol; it is a set of constraints that make APIs easier to consume and maintain. Understanding these constraints enables clearer contracts between services and smoother integration with libraries, SDKs, and API gateways.

Core principles and common HTTP methods

Designing a RESTful API starts with resources and consistent use of HTTP semantics. Typical patterns include:

  • Resource-oriented URLs: /users/123/orders/456 rather than RPC-style method names.
  • HTTP methods: GET for reads, POST for creation, PUT/PATCH for updates, DELETE for deletion.
  • Status codes: 200 OK, 201 Created, 204 No Content, 400 Bad Request, 401 Unauthorized, 403 Forbidden, 404 Not Found, 429 Too Many Requests, 500 Server Error.
  • Content negotiation: Use Accept and Content-Type headers (application/json, application/xml) to support clients.

Use idempotency for safety: GET, PUT, and DELETE should be safe to retry without causing unintended side effects. POST is commonly non-idempotent unless an idempotency key is provided.

Design patterns: pagination, filtering, and versioning

As APIs grow, practical patterns help keep them efficient and stable:

  • Pagination: Offer cursor-based or offset-based pagination for collections. Cursor pagination generally performs better at scale.
  • Filtering and sorting: Support query parameters (e.g., ?status=active&sort=-created_at) and document allowed fields.
  • Versioning: Avoid breaking changes by putting versions in the URL (/v1/) or in headers. Maintain clear deprecation policies and migration guides.
  • Hypermedia (HATEOAS): Optionally include links to related resources to help clients discover available actions.

Security, performance, and operational best practices

Security and reliability are essential for production APIs. Consider these practices:

  • Authentication & authorization: Prefer OAuth2, JWTs, or API keys depending on your use case. Use scopes and least-privilege access.
  • Transport security: Enforce TLS for all endpoints and disable deprecated TLS ciphers.
  • Rate limiting and quotas: Protect your backend and provide clear error responses (429) with retry headers.
  • Caching: Use HTTP caching headers (Cache-Control, ETag) and CDN fronting for read-heavy endpoints.
  • Monitoring and observability: Emit structured logs, metrics, and distributed traces so you can diagnose latency, errors, and bottlenecks.

These controls reduce downtime and make integration predictable for client teams and third-party developers.

Testing, documentation, and developer experience

Good testing and clear docs accelerate adoption and reduce bugs:

  • Automated tests: Unit test controllers and routes, and use integration tests against a staging environment or simulated backend.
  • Contract testing: Tools like OpenAPI/Swagger and schema validation ensure clients and servers agree on payloads and types.
  • Interactive docs and SDKs: Provide OpenAPI specs, example curl commands, and autogenerated client libraries for common languages.
  • Postman and CI: Use Postman collections or similar for exploratory testing and include API checks in CI pipelines.

These measures improve developer productivity and reduce the risk of downstream failures when APIs evolve.

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Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

What is the difference between REST and RESTful?

REST is the architectural style; RESTful typically describes APIs that follow REST constraints such as statelessness, resource orientation, and use of HTTP verbs. In practice the terms are often used interchangeably.

When should I use PUT vs PATCH?

PUT generally replaces a full resource and is idempotent; PATCH applies partial changes and may not be idempotent unless designed to be. Choose based on whether clients send full or partial resource representations.

How do I choose between URL versioning and header versioning?

URL versioning (/v1/) is simple and visible to clients, while header versioning is cleaner from a URL standpoint but harder for users to discover. Pick a strategy with a clear migration and deprecation plan.

What are common causes of REST API performance issues?

Typical causes include unoptimized database queries, chatty endpoints that require many requests, lack of caching, and large payloads. Use profiling, caching, and pagination to mitigate these issues.

How can REST APIs support AI agents?

AI agents often orchestrate multiple data sources and services via REST APIs. Well-documented, authenticated, and idempotent endpoints make it safer for agents to request data, trigger workflows, and integrate model outputs into applications.

What tools help with API design and documentation?

OpenAPI/Swagger, Postman, Redoc, and API gateways (e.g., Kong, Apigee) are common. They help standardize schemas, run automated tests, and generate SDKs for multiple languages.

Disclaimer

This article is educational and informational only. It does not constitute professional advice. Evaluate technical choices and platforms based on your project requirements and security needs.

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