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Frequently Asked Questions

If you are hesitating, do not worry - we are here to explaineverything you might want to know. Let us help!
What do I get in the 7-day free trial?

You get access to all the features promised on the Pricing page to see for yourself how powerful our AI-based crypto research platform is, helping you find profitable opportunities.

Do I get charged automatically after the trial ends?

Yes, our payment processor will try to charge the card on your account after your trial period is over.

Can I cancel my account?

If you feel like you’re not ready to use Token Metrics yet, you can cancel your plan any time you want by going to your Settings page and under the Subscription tab.

Can I get a refund?

As long as you cancel your plan within 7 days of subscription, you can ask for the refund by contacting our support team on the website. This is more than enough to test our platform and see if it works for you.

Can I pay with Crypto?

For now, we only accept debit and credit cards. However, we are actively working on accepting more payment types.

Can I get a free trial to test the VIP plan?

You can not sign up for a trial VIP plan at this moment.

Can I upgrade my account in the future to access more features?

Yes, you can upgrade any time you want to make the best out of Token Metrics. You will be issued a pro-rated refund for unused days on the current plan and then upgraded to the new plan.

How can I join the private Telegram groups for each plan?

You can join our private Telegram groups to discuss cryptocurrencies by sending our bot a message at @token_metrics_bot on Telegram.

Does Token Metrics trade for me?

No, Token Metrics does not trade for you. You have to make your own investment decisions after doing your own research.

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