Crypto Basics

8 Best AI Chatbots to Try in 2023

Learn everything about AI chatbots and explore 8 best options in this post.
Token Metrics Team
6 Minutes
MIN

In today's technology-driven world, AI chatbots have become powerful tools that are transforming the way we engage in digital conversations. 

These intelligent virtual assistants possess the remarkable ability to simulate human-like conversations, making them indispensable across a wide range of industries, including finance, IT, sales, and marketing.

While the popularity of ChatGPT has grown significantly, its everyday usage has been hindered by frequent capacity constraints, leading to unreliability. 

However, there is a positive aspect to this situation. Numerous equally capable AI chatbots are readily available, ensuring accessibility whenever you need their assistance.

To simplify your decision-making process, we have curated a comprehensive list of few popular and widely used AI chatbots in the market. 

This compilation provides detailed information that will equip you with everything you need to know before selecting your next reliable AI companion.

What is an AI Chatbot?

The AI Chatbot is a computer program that utilize artificial intelligence techniques, including natural language processing (NLP) and machine learning, to simulate human-like conversations with users.

These intelligent virtual assistants can interpret and respond to user queries, providing information, assistance, and support in real-time.

The AI Chatbot can be integrated into website, messaging platforms, mobile apps, and other digital channels to facilitate seamless communication between businesses and customers.

List of Best AI Chatbots

Below is a compilation of the best AI chatbots for 2023. Take a closer look to discover the one that aligns perfectly with your needs.

1. ChatGPT

ChatGPT, powered by OpenAI's GPT-4, is an AI chatbot that excels in natural language processing and contextual understanding. Unlike rule-based chatbots, ChatGPT uses advanced machine learning techniques to mimic human conversation styles and provide related and original responses.

Whether it's answering simple questions, generating content ideas, or even ideating marketing emails, ChatGPT's capabilities continue to improve over time as it engages in more conversations. The best part? ChatGPT basic version is available for free, making it accessible for everyone.

2. Token Metrics AI

Token Metrics AI is a groundbreaking product that transforms the cryptocurrency trading experience for users. It saves time by providing swift responses, real-time analysis, and instant market updates. 

Users can access specific data, receive data-driven insights, and make informed decisions backed by AI-powered analytics. The AI Chatbot is available 24/7, enhancing user experience with easy navigation and interactive engagement. 

It streamlines research, empowers decision-making, and creates a dynamic and efficient platform for cryptocurrency traders.

3. ChatSpot

ChatSpot, developed by HubSpot, is a conversational CRM bot that empowers sales, marketing, and service professionals to maximize productivity.

Its chat-based commands enable users to draft follow-up emails, compile analytics reports, and even prospect.

By connecting to HubSpot software and leveraging existing data, ChatSpot streamlines customer interactions and enhances overall efficiency. Although it is currently in alpha for HubSpot users, ChatSpot shows great promise in revolutionizing conversational CRM.

4. Bing Chat

Bing Chat, developed by Microsoft, is an AI-powered co-pilot that leverages NLP and ML to understand conversation prompts.

With its compose feature, Bing Chat can generate original written content and images, while its powerful search engine capabilities provide answers from the web.

As a conversational tool, Bing Chat allows users to continue messaging until they are satisfied. The best part? Bing Chat is available for free, making it an attractive option for businesses looking to enhance customer service.

5. Bard

Bard, developed by Google, is a multi-use AI chatbot that utilizes Google's LaMDA language model. From brainstorming and ideation to drafting unique and original content, Bard offers a wide range of functionalities.

Connected to Google's extensive website index, Bard can access information from the internet, making it a valuable resource for users seeking accurate and up-to-date information. With its advanced conversational abilities, Bard is pushing the boundaries of what AI chatbots can achieve.

6. Watson Assistant

IBM Watson Assistant is an AI-powered conversational bot that leverages natural language processing and machine learning techniques to gather contextual information.

It offers impressive recommendations for further training, ensuring continuous improvement in its performance. By training it with industry and business-specific data, users can expect to receive business-relevant information during interactions. 

It seamlessly integrates into websites, messaging channels, customer service tools, and mobile apps, providing a low-code builder for quick and efficient deployment.

7. Zendesk Answer Bot

Zendesk Answer Bot is a game-changing solution that transforms customer conversations by seamlessly integrating with your knowledge base. This intelligent bot utilizes data to deliver high-quality, omnichannel interactions, ensuring an enhanced customer experience.

With the versatile Flow Builder, you have the power to create custom AI-powered conversation flows that align with your specific requirements. Its deep learning capabilities enable it to contextualize conversations and accurately interpret the intent behind customer queries.

In cases where additional support is needed, the bot provides insights and suggestions to live agents, enabling them to deliver efficient solutions in a timely manner.

8. Salesforce Einstein

Salesforce Einstein is a highly advanced conversational bot that offers native integration with all Salesforce products. With its foundation in predictive intelligence and machine learning, it possesses the ability to build contextual understanding. 

By leveraging existing Salesforce data, it surfaces the most suitable responses to address customer inquiries. Moreover, it includes the capability to route urgent conversations to human agents, ensuring prompt attention and resolution.

Benefits of Using AI Chatbots

Enhanced Efficiency and Productivity

1. AI chatbots automate repetitive tasks, freeing up valuable time for human agents to focus on more complex and strategic activities.
2. They provide instant responses, reducing customer wait times and streamlining operations.

Improved Customer Experience

1. AI chatbots offer 24/7 availability, ensuring customers receive assistance whenever they need it, enhancing overall satisfaction.
2. They provide personalized experiences by analyzing user data, preferences, and purchase history, resulting in tailored recommendations and solutions.

Cost Savings and Scalability

1. Implementing AI chatbots can significantly reduce operational costs by minimizing the need for human resources.
2. These chatbots can handle an unlimited number of conversations simultaneously, ensuring scalability even during peak periods.

Real-Time Analytics and Insights

1. AI chatbots generate valuable data and insights that help businesses understand customer behavior, preferences, and pain points.
2. This data can be leveraged to optimize marketing strategies, improve products or services, and enhance overall business performance.

Conclusion

In conclusion, AI chatbots have emerged as a powerful and invaluable tool for professionals in diverse industries. These intelligent virtual assistants have transformed the way professionals handle their work, excelling in automating repetitive tasks and allowing individuals to allocate their time toward more strategic and creative pursuits.

Whether it's managing appointments, addressing routine inquiries, conducting research and analysis, aiding in decision-making, or delivering timely updates, AI chatbots serve as trusted aides.

By leveraging the capabilities of AI chatbots, professionals can optimize their workflows, enhance productivity, and effectively achieve their goals.

Disclaimer

The information provided on this website does not constitute investment advice, financial advice, trading advice, or any other sort of advice and you should not treat any of the website's content as such.

Token Metrics does not recommend that any cryptocurrency should be bought, sold, or held by you. Do conduct your own due diligence and consult your financial advisor before making any investment decisions.

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Token Metrics Team
Token Metrics Team

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Master REST APIs: Design, Security & Integration

Token Metrics Team
5
MIN

REST APIs are the lingua franca of modern web and data ecosystems. Developers, data scientists, and product teams rely on RESTful endpoints to move structured data between services, power mobile apps, and connect AI models to live data sources. This post explains what REST APIs are, the core principles and methods, practical design patterns, security considerations, and how to evaluate REST APIs for use in crypto and AI workflows.

What is a REST API?

Representational State Transfer (REST) is an architectural style for distributed systems. A REST API exposes resources—such as users, orders, or market ticks—via predictable URLs and HTTP methods. Each resource representation is typically transferred in JSON, XML, or other media types. The API defines endpoints, input and output schemas, and expected status codes so clients can programmatically interact with a server.

Key characteristics include stateless requests, cacheable responses when appropriate, uniform interfaces, and resource-oriented URIs. REST is not a protocol but a set of conventions that favor simplicity, scalability, and composability. These properties make REST APIs well-suited for microservices, web clients, and integrations with analytics or machine learning pipelines.

REST Principles and Core HTTP Methods

Understanding the mapping between REST semantics and HTTP verbs is foundational:

  • GET retrieves a resource or collection; it should be safe and idempotent.
  • POST creates or triggers server-side processes and is generally non-idempotent.
  • PUT replaces a resource and is idempotent.
  • PATCH partially updates a resource.
  • DELETE removes a resource and should also be idempotent.

Designing clear resource names and predictable query parameters improves developer experience. Use nouns for endpoints (e.g., /api/v1/orders) and separate filtering, sorting, and pagination parameters. Well-structured response envelopes with consistent error codes and time stamps help automation and observability.

Designing and Securing REST APIs

Good REST API design balances usability, performance, and security. Start with a contract-first approach: define OpenAPI/Swagger schemas that describe endpoints, request/response shapes, authentication, and error responses. Contracts enable auto-generated clients, mock servers, and validation tooling.

Security considerations include:

  • Authentication: Use OAuth 2.0, API keys, or mutual TLS depending on the trust model. Prefer short-lived tokens and refresh flows for user-facing apps.
  • Authorization: Enforce least privilege via roles, scopes, or claims. Validate permissions on every request.
  • Input validation: Validate and sanitize incoming payloads to prevent injection attacks.
  • Rate limiting & throttling: Protect resources from abuse and ensure predictable QoS.
  • Transport security: Enforce TLS, HSTS, and secure cipher suites for all endpoints.

Operational best practices include logging structured events, exposing health and metrics endpoints, and versioning APIs (e.g., v1, v2) to enable backward-compatible evolution. Use semantic versioning in client libraries and deprecate endpoints with clear timelines and migration guides.

Testing, Monitoring, and Performance Optimization

Testing a REST API includes unit tests for business logic, contract tests against OpenAPI definitions, and end-to-end integration tests. Performance profiling should focus on latency tail behavior, not just averages. Key tools and techniques:

  • Automated contract validation (OpenAPI/Swagger)
  • Load testing for realistic traffic patterns (ramp-up, burst, sustained)
  • Circuit breakers and caching layers for downstream resiliency
  • Observability: distributed tracing, structured logs, and metrics for request rates, errors, and latency percentiles

For AI systems, robust APIs must address reproducibility: include schema versioning and event timestamps so models can be retrained with consistent historical data. For crypto-related systems, ensure on-chain data sources and price oracles expose deterministic endpoints and clearly document freshness guarantees.

REST APIs in Crypto and AI Workflows

REST APIs are frequently used to expose market data, on-chain metrics, historical time-series, and signals that feed AI models or dashboards. When integrating third-party APIs for crypto data, evaluate latency, update frequency, and the provider's methodology for derived metrics. Consider fallbacks and reconciliations: multiple independent endpoints can be polled and compared to detect anomalies or outages.

AI agents often consume REST endpoints for feature extraction and live inference. Design APIs with predictable rate limits and batching endpoints to reduce overhead. Document data lineage: indicate when data is fetched, normalized, or transformed so model training and validation remain auditable.

Tools that combine real-time prices, on-chain insights, and signal generation can accelerate prototyping of analytics and agents. For example, Token Metrics provides AI-driven research and analytics that teams can evaluate as part of their data stack when building integrations.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

What is REST and how does it differ from other API styles?

REST is an architectural style that leverages HTTP methods and resource-oriented URIs. It differs from RPC and SOAP by emphasizing uniform interfaces, statelessness, and resource representations. GraphQL is query-oriented and allows clients to request specific fields, which can reduce over-fetching but requires different server-side handling.

How should I secure a REST API?

Use TLS for transport security, strong authentication (OAuth2, API keys, or mTLS), authorization checks on each endpoint, input validation, rate limiting, and monitoring. Consider short-lived tokens and revoke mechanisms for compromised credentials.

What are best practices for versioning REST APIs?

Adopt explicit versioning (path segments like /v1/), maintain backward compatibility when possible, and provide clear deprecation notices with migration guides. Use semantic versioning for client libraries and contract-first changes to minimize breaking updates.

How do I handle rate limits and throttling?

Implement rate limits per API key or token, and communicate limits via headers (e.g., X-RateLimit-Remaining). Provide exponential backoff guidance for clients and consider burst allowances for intermittent workloads. Monitor usage patterns to adjust thresholds.

What testing and monitoring are essential for production APIs?

Essential practices include unit and contract tests, integration tests, load tests, structured logging, distributed tracing, and alerting on error rates or latency SLA breaches. Health checks and automated failover strategies improve availability.

Disclaimer

This article is for educational and informational purposes only. It does not constitute investment, financial, or legal advice. Evaluate third-party tools and data sources independently and consider compliance requirements relevant to your jurisdiction and project.

Research

Mastering REST APIs: Design, Security & Best Practices

Token Metrics Team
5
MIN

REST APIs are the backbone of modern web services and integrations. Whether you are building internal microservices, public developer APIs, or AI-driven data pipelines, understanding REST principles, security models, and performance trade-offs helps you design maintainable and scalable systems.

What is a REST API and why it matters

REST (Representational State Transfer) is an architectural style that relies on stateless communication, uniform interfaces, and resource-oriented design. A REST API exposes resources—users, orders, metrics—via HTTP methods like GET, POST, PUT, PATCH, and DELETE. The simplicity of HTTP, combined with predictable URIs and standard response codes, makes REST APIs easy to adopt across languages and platforms. For teams focused on reliability and clear contracts, REST remains a pragmatic choice, especially when caching, intermediaries, and standard HTTP semantics are important.

Core design principles for robust REST APIs

Good REST design balances clarity, consistency, and flexibility. Key principles include:

  • Resource-first URLs: Use nouns (e.g., /users/, /invoices/) and avoid verbs in endpoints.
  • Use HTTP semantics: Map methods to actions (GET for read, POST for create, etc.) and use status codes meaningfully.
  • Support filtering, sorting, and pagination: Keep payloads bounded and predictable for large collections.
  • Idempotency: Design PUT and DELETE to be safe to retry; document idempotent behaviors for clients.
  • Consistent error model: Return structured error objects with codes, messages, and actionable fields for debugging.

Documenting these conventions—preferably with an OpenAPI/Swagger specification—reduces onboarding friction and supports automated client generation.

Authentication, authorization, and security considerations

Security is non-negotiable. REST APIs commonly use bearer tokens (OAuth 2.0 style) or API keys for authentication, combined with TLS to protect data in transit. Important practices include:

  • Least privilege: Issue tokens with minimal scopes and short lifetimes.
  • Rotate and revoke keys: Provide mechanisms to rotate credentials without downtime.
  • Input validation and rate limits: Validate payloads server-side and apply throttling to mitigate abuse.
  • Audit and monitoring: Log authentication events and anomalous requests for detection and forensics.

For teams integrating sensitive data or financial endpoints, combining OAuth scopes, robust logging, and policy-driven access control improves operational security while keeping interfaces developer-friendly.

Performance, caching, and versioning strategies

APIs must scale with usage. Optimize for common access patterns and reduce latency through caching, compression, and smart data modeling:

  • Cache responses: Use HTTP cache headers (Cache-Control, ETag) and CDN caching for public resources.
  • Batching and filtering: Allow clients to request specific fields or batch operations to reduce round trips.
  • Rate limiting and quotas: Prevent noisy neighbors from impacting service availability.
  • Versioning: Prefer semantic versioning in the URI or headers (e.g., /v1/) and maintain backward compatibility where possible.

Design decisions should be driven by usage data: measure slow endpoints, understand paginated access patterns, and iterate on the API surface rather than prematurely optimizing obscure cases.

Testing, observability, and AI-assisted tooling

Test automation and telemetry are critical for API resilience. Build a testing pyramid with unit tests for handlers, integration tests for full request/response cycles, and contract tests against your OpenAPI specification. Observability—structured logs, request tracing, and metrics—helps diagnose production issues quickly.

AI-driven tools can accelerate design reviews and anomaly detection. For example, platforms that combine market and on-chain data with AI can ingest REST endpoints and provide signal enrichment or alerting for unusual patterns. When referencing such tools, ensure you evaluate their data sources, explainability, and privacy policies. See Token Metrics for an example of an AI-powered analytics platform used to surface insights from complex datasets.

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Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

FAQ: What is a REST API?

A REST API is an interface that exposes resources over HTTP using stateless requests and standardized methods. It emphasizes a uniform interface, predictable URIs, and leveraging HTTP semantics for behavior and error handling.

FAQ: REST vs GraphQL — when to choose which?

REST suits predictable, cacheable endpoints and simple request/response semantics. GraphQL can reduce over-fetching and allow flexible queries from clients. Consider developer experience, caching needs, and operational complexity when choosing between them.

FAQ: How should I version a REST API?

Common approaches include URI versioning (e.g., /v1/) or header-based versioning. The key is to commit to a clear deprecation policy, document breaking changes, and provide migration paths for clients.

FAQ: What are practical security best practices?

Use TLS for all traffic, issue scoped short-lived tokens, validate and sanitize inputs, impose rate limits, and log authentication events. Regular security reviews and dependency updates reduce exposure to known vulnerabilities.

FAQ: Which tools help with testing and documentation?

OpenAPI/Swagger, Postman, and contract-testing frameworks allow automated validations. Observability stacks (Prometheus, Jaeger) and synthetic test suites help catch regressions and performance regressions early.

Disclaimer

This article is for educational and technical guidance only. It does not provide financial, legal, or investment advice. Evaluate tools, platforms, and architectural choices based on your organization’s requirements and compliance constraints.

Research

How REST APIs Power Modern Web & AI Integrations

Token Metrics Team
5
MIN

REST API technology underpins much of today’s web, mobile, and AI-driven systems. Understanding REST fundamentals, design trade-offs, and operational patterns helps engineers build reliable integrations that scale, remain secure, and are easy to evolve. This article breaks down the core concepts, practical design patterns, and concrete steps to integrate REST APIs with AI and data platforms.

What is a REST API?

REST (Representational State Transfer) is an architectural style for distributed systems that uses standard HTTP methods to operate on resources. A REST API exposes resources—such as users, orders, or sensor readings—via predictable endpoints and leverages verbs like GET, POST, PUT, PATCH, and DELETE. Key characteristics include statelessness, resource-based URIs, and standardized status codes. These conventions make REST APIs easy to consume across languages, frameworks, and platforms.

Design Principles and Best Practices

Good REST API design balances clarity, stability, and flexibility. Consider these practical principles:

  • Resource-first URIs: Use nouns for endpoints (e.g., /api/v1/orders) and avoid verbs in URLs.
  • HTTP semantics: Use GET for reads, POST to create, PUT/PATCH to update, and DELETE to remove; rely on status codes for outcome signaling.
  • Versioning: Introduce versioning (path or header) to manage breaking changes without disrupting consumers.
  • Pagination and filtering: Design for large datasets with limit/offset or cursor-based pagination and clear filtering/query parameters.
  • Consistent error models: Return structured errors with codes and messages to simplify client-side handling.

Document endpoints using OpenAPI/Swagger and provide sample requests/responses. Clear documentation reduces integration time and surface area for errors.

Security, Rate Limits, and Monitoring

Security and observability are central to resilient APIs. Common patterns include:

  • Authentication & Authorization: Use token-based schemes such as OAuth2 or API keys for machine-to-machine access. Scope tokens to limit privileges.
  • Rate limiting: Protect backend services with configurable quotas and burst controls. Communicate limits via headers and provide informative 429 responses.
  • Input validation and sanitization: Validate payloads and enforce size limits to reduce attack surface.
  • Encryption: Enforce TLS for all transport and consider field-level encryption for sensitive data.
  • Monitoring and tracing: Emit metrics (latency, error rates) and distributed traces to detect regressions and bottlenecks early.

Operational readiness often separates reliable APIs from fragile ones. Integrate logging and alerting into deployment pipelines and validate SLAs with synthetic checks.

Testing, Deployment, and API Evolution

APIs should be treated as products with release processes and compatibility guarantees. Recommended practices:

  • Contract testing: Use tools that assert provider and consumer compatibility to avoid accidental breaking changes.
  • CI/CD for APIs: Automate linting, unit and integration tests, and schema validation on every change.
  • Backward-compatible changes: Additive changes (new endpoints, optional fields) are safer than renames or removals. Use deprecation cycles for major changes.
  • Sandbox environments: Offer test endpoints and data so integrators can validate integrations without impacting production.

Following a disciplined lifecycle reduces friction for integrators and supports long-term maintainability.

Integrating REST APIs with AI and Crypto Data

REST APIs serve as the connective tissue between data sources and AI/analytics systems. Patterns to consider:

  • Feature pipelines: Expose REST endpoints for model features or use APIs to pull time-series data into training pipelines.
  • Model inference: Host inference endpoints that accept JSON payloads and return predictions with confidence metadata.
  • Data enrichment: Combine multiple REST endpoints for on-demand enrichment—e.g., combine chain analytics with market metadata.
  • Batch vs. realtime: Choose between batch pulls for training and low-latency REST calls for inference or agent-based workflows.

AI-driven research platforms and data providers expose REST APIs to make on-chain, market, and derived signals available to models. For example, AI-driven research tools such as Token Metrics provide structured outputs that can be integrated into feature stores and experimentation platforms.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

What is REST vs. other API styles?

REST is an architectural style that uses HTTP and resource-oriented design. Alternatives include RPC-style APIs, GraphQL (which offers a single flexible query endpoint), and gRPC (binary, high-performance RPC). Choose based on latency, schema needs, and client diversity.

How should I secure a REST API for machine access?

Use token-based authentication (OAuth2 client credentials or API keys), enforce TLS, implement scopes or claims to limit access, and rotate credentials periodically. Apply input validation, rate limits, and monitoring to detect misuse.

When should I version an API?

Version when making breaking changes to request/response contracts. Prefer semantic versioning and provide both current and deprecated versions in parallel during transition windows to minimize client disruption.

What tools help test and document REST APIs?

OpenAPI/Swagger for documentation, Postman for manual testing, Pact for contract testing, and CI plugins for schema validation and request/response snapshots are common. Automated tests should cover happy and edge cases.

How do I implement rate limiting without harming UX?

Use tiered limits with burst capacity, return informative headers (remaining/quota/reset), and provide fallback behavior (cached responses or graceful degradation). Communicate limits in documentation so integrators can design around them.

Disclaimer

The information in this article is educational and technical in nature. It is not professional, legal, or financial advice. Readers should perform their own due diligence when implementing systems and choosing vendors.

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