Back to blog
Announcements

Best Marketing Agencies in 2025: Top Firms Driving Web3 Growth

Discover the best crypto marketing agencies in 2025, including Token Metrics, Coinbound, Lunar Strategy, and more. Book a call with Token Metrics to promote your Web3 project now.
Token Metrics Team
8 min
Want Smarter Crypto Picks—Free?
See unbiased Token Metrics Ratings for BTC, ETH, and top alts.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
 No credit card | 1-click unsubscribe

In the rapidly evolving crypto market, standing out among the many crypto exchanges and digital asset projects has become more challenging than ever. Launching a new token, NFT, DeFi application, or blockchain initiative in 2025 requires more than just a flashy website or a basic promotional plan. Opening an account on a crypto exchange is often the first step for new users, and ensuring strong account security is crucial for protecting digital assets. To succeed, you need the expertise of specialized crypto marketing agencies that understand the unique dynamics of the Web3 ecosystem. These agencies build trust among crypto traders and investors while delivering measurable results that drive engagement and growth.

Since not all cryptocurrency exchanges support the same coins and trading pairs, it’s important to tailor your marketing strategy accordingly. Many exchanges offer a wide selection of cryptos, including popular coins and other coins that may be harder to find elsewhere. Moreover, many exchanges now feature mobile apps, enhancing the user experience for traders on the go. For example, Crypto.com is particularly well-suited for mobile users who want to trade crypto anytime, anywhere. Crypto.com is operated by a business entity with headquarters in Singapore, emphasizing its international presence and reach. Founded in 2016, Crypto.com boasts over 100 million users, showcasing its global reach and popularity. The best crypto marketing agencies combine deep industry knowledge with cutting-edge digital strategies, offering services such as influencer campaigns, community growth, token listings, SEO, and AI-driven content creation. These services cater to both retail investors and advanced traders, helping them navigate the crypto market confidently.

Beginner-friendly exchanges often provide educational resources to help new users understand cryptocurrency trading better. Users can easily sign up for a new account, verify their identity, and start trading a variety of cryptos. Coinbase, for instance, is highly recommended for beginners due to its sleek and intuitive user interface. Founded in 2012 and headquartered in San Francisco, Coinbase has solidified its reputation as a trusted and established platform. User interface and ease of navigation remain major focus points for many users when selecting a cryptocurrency exchange. In addition to mobile apps, some platforms also offer in-person services at physical store locations, making it convenient to buy or sell crypto in certain regions. In this article, we’ll highlight the top crypto marketing agencies in 2025 and introduce you to Token Metrics, a platform where marketing meets data-driven credibility. You can even book a call directly with Token Metrics to promote your project to a global audience of active investors and Web3 enthusiasts.

Introduction to Crypto Marketing

In the fast-paced world of cryptocurrency, effective marketing is essential for standing out among the many crypto exchanges and digital asset platforms competing for users. Crypto marketing refers to the specialized strategies and tactics used to promote cryptocurrency exchanges, digital assets, and a wide range of crypto services to both new and experienced customers. Decentralized exchanges, largely automated and blockchain-based, allow users to swap cryptocurrencies, offering a unique alternative to traditional platforms. As the industry continues to expand—with many exchanges and assets entering the market daily—the need for targeted marketing has never been greater.

A crucial aspect of crypto marketing is educating users about the risks and benefits of investing in digital currencies. For example, storing crypto in an exchange’s digital wallet can expose investors to risks if the platform suffers a cyberattack or operational failure. Exchanges typically offer different types of accounts with varying security features to help protect users’ assets. Kraken, for instance, was founded in 2011 and supports over 10 million clients in over 190 countries, making it a globally recognized platform. However, Kraken does not offer insurance for users’ crypto assets, meaning investors are fully exposed to potential losses. However, Kraken is best for users seeking low fees, making it an attractive option for cost-conscious traders. Kraken and Gemini both implement secure protocols to safeguard user accounts and funds. Gemini, founded in 2014 and headquartered in New York, is particularly noted for its robust security measures, including two-factor authentication by default and support for external hardware security keys. Additionally, Gemini holds most customer assets in offshore cold storage to enhance security. Since U.S. Securities Investor Protection Corp. insurance does not apply to cryptocurrency, investors must exercise caution. On the other hand, exchanges like Gemini are known for their high security standards, including routine third-party audits that ensure their security infrastructure operates effectively. Users are generally encouraged to avoid storing assets on exchanges unless actively trading to minimize risk. It is important to keep your money safe when investing in cryptocurrencies.

The primary objective of crypto marketing is to connect exchanges and service providers with their ideal audience, driving brand awareness and encouraging users to engage with their platforms. By leveraging digital campaigns, social media outreach, and educational resources, crypto marketing helps boost website traffic and increase trading volume across cryptocurrency exchanges. Each transaction on a crypto exchange is subject to fees and security checks to ensure the safety of assets. This benefits not only the exchanges but also empowers customers to discover new assets, a wide range of tokens available for trading, trading opportunities, and innovative services within the crypto ecosystem. However, cryptocurrency investing poses significant risks, especially with smaller coins vulnerable to liquidity issues and market manipulation. For those interested in altcoins, BitMart stands out as the best exchange, offering access to over 1,700 cryptocurrencies. Founded in 2017 and headquartered in New York, BitMart emphasizes its credibility in the market. Every trader should evaluate the security and fee structure of an exchange before committing funds.

Ultimately, strong crypto marketing strategies are vital for building trust, fostering community engagement, and supporting the long-term growth of the cryptocurrency industry. Whether you’re launching a new exchange, listing digital assets, or offering unique crypto services, a well-executed marketing plan can make all the difference in attracting and retaining customers in this dynamic and competitive market.

Benefits of Crypto Marketing Agencies

Crypto marketing agencies play a pivotal role in helping cryptocurrency exchanges, trading platforms, and digital asset services stand out in the increasingly crowded crypto market. With many crypto exchanges and platforms vying for attention, these agencies bring specialized expertise to the table, enabling businesses to reach their ideal audience—whether that’s retail investors, advanced traders, or institutions looking to expand their crypto portfolio.

One of the major focus areas for crypto marketing agencies is social media marketing. By crafting engaging content and running targeted campaigns, agencies help platforms attract followers who are eager to buy crypto, sell bitcoin, or explore new digital assets. This not only boosts brand awareness but also drives website traffic and increases trading volumes across various trading pairs. Additionally, agencies leverage search engine optimization (SEO) to ensure their clients’ websites rank highly for key terms like “best crypto exchange,” “crypto trading,” and “cryptocurrency exchanges,” making it easier for users to discover new platforms and coins.

Beyond visibility, crypto marketing agencies often provide educational resources and support, helping users navigate complex topics such as trading volume, market cap, and fee structure. This empowers both new and experienced traders to make informed decisions, whether they’re looking to trade crypto, invest in digital assets, or diversify their holdings. Many exchanges also rely on agencies to promote their low fees, best customer service, and flexible payment methods—including bank transfer, wire transfer, and debit card—making it seamless for users to buy crypto or sell assets.

For platforms seeking to differentiate themselves, agencies can implement advanced strategies like copy trading, allowing users to replicate the trades of seasoned crypto traders and earn rewards. This not only enhances user engagement but also helps build a loyal community around the platform. As the industry evolves and traditional finance giants like Fidelity Crypto enter the space, marketing agencies are instrumental in helping crypto businesses adapt, innovate, and maintain a competitive edge.

Ultimately, partnering with a crypto marketing agency offers a host of benefits: increased brand visibility, improved user engagement, and the ability to attract more traders and investors. By leveraging expert marketing strategies, crypto businesses can grow their trading volumes, expand their user base, and stay ahead in the fast-moving world of digital assets and cryptocurrency exchanges.

🔥 1. Token Metrics — The Best AI-Powered Crypto Trading & Marketing Platform in 2025

Token Metrics distinguishes itself from many crypto exchanges and marketing agencies by serving not just as a traditional marketing firm but as a crypto intelligence and investor platform trusted by tens of thousands of serious crypto traders and builders. In 2025, Token Metrics has become one of the most credible platforms for Web3 discovery and validation.

Marketing your project through Token Metrics grants access to a powerful audience actively seeking promising digital assets and investment opportunities. Projects featured on Token Metrics benefit from AI-generated token reviews, spotlight coverage, social amplification, and investor-grade analysis—without the hype that often clouds the crypto market. The platform also provides analytics on the most actively traded cryptocurrencies and trading pairs, helping users identify optimal opportunities. Token Metrics tracks emerging markets, monitors the performance of crypto futures contracts, and sources data from various markets to ensure your project is presented with data-backed credibility, attracting sophisticated investors and traders.

You can book a call directly with Token Metrics to launch your marketing campaign, whether you’re running a token presale, launching a new protocol, or growing a decentralized autonomous organization (DAO).

Marketing Opportunities Include:

Token Metrics offers a comprehensive suite of marketing services designed to maximize exposure and credibility:

  • Feature placement in the Token Metrics research platform, providing access to a large base of investors and crypto traders actively managing their crypto portfolios. The platform also highlights exchanges offering advanced order types for experienced traders.
  • AI-generated ratings and inclusion in investor dashboards that help users assess token potential based on real-time market data and analytics. Token Metrics enables users to compare taker fees and other fees across different exchanges, supporting informed trading decisions.
  • YouTube and social media coverage reaching over 100,000 followers interested in crypto trading and investing, amplifying your project’s visibility.
  • Email marketing campaigns targeted at active paid subscribers who regularly trade crypto and diversify their digital assets.
  • Inclusion in indexes and token grading systems that highlight the best crypto assets, helping your project stand out in a crowded market.
  • AMA sessions, live demos, and newsletter spotlights that engage the community and build trust among users.

What truly differentiates Token Metrics is its major focus on long-term credibility rather than short-term hype. Campaigns are data-backed and seen by high-value investors, integrating seamlessly into one of the most advanced AI crypto research ecosystems worldwide.

👉 Book a call now with Token Metrics to discuss your Web3 marketing goals.

2. Lunar Strategy — Performance-Driven Web3 Marketing

Lunar Strategy is one of the most established Web3 marketing agencies, known for its work with Layer 1 blockchains, DeFi protocols, and NFT projects. Their major focus lies in community building, paid advertising, SEO, and influencer marketing, making them a go-to platform for projects aiming to grow their user base and increase trading volume by boosting the number of trades on their platforms. The agency has experience working with projects in major crypto markets such as South Korea, home to leading exchanges like Upbit and Bithumb. Many crypto exchanges compete for user attention and trading activity, and Lunar Strategy helps clients stand out in this competitive landscape.

Services:

Lunar Strategy’s comprehensive services are designed to enhance brand visibility and drive user engagement:

  • Growth on social platforms like Twitter and Telegram, which are essential hubs for crypto traders and investors to discuss digital currencies, trading pairs, and market trends.
  • Paid media campaigns across Google, Meta, and X (formerly Twitter), targeting users based on their interests in crypto trading and investing in digital assets.
  • Public relations placements and influencer partnerships that enhance brand credibility and broaden reach within the crypto community.
  • SEO and content strategy development to improve organic search rankings for key terms such as “best crypto exchanges” and “crypto trading,” ensuring clients attract relevant traffic. Unlike traditional marketing for stocks, crypto exchange marketing must address higher volatility, a rapidly changing regulatory environment, and unique user concerns around security and platform features.
  • Discord management for community engagement, creating a space where users can discuss assets, trading strategies, and market developments.

Lunar Strategy’s clients include notable names such as Polkastarter, GameStarter, and SweatyNerds, showcasing their ability to deliver results for diverse crypto projects and exchanges.

3. ICODA — AI SEO Leader & Full-Service Crypto Marketing

ICODA has emerged as a pioneer at the intersection of artificial intelligence and crypto marketing. With over 14 years of experience and 500+ clients served, ICODA has become the trusted partner for blockchain projects across DeFi, GameFi, iGaming, exchanges, and token sales seeking data-driven, results-focused strategies. What truly sets ICODA apart is its leadership in AI SEO—specifically Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and AI Optimization (AIO)—positioning clients to dominate not just Google, but emerging AI platforms like ChatGPT, Perplexity, and Gemini.

The agency's own success story exemplifies its expertise: ICODA achieved the #1 ChatGPT ranking for "best crypto marketing agency," driving a 600% increase in qualified leads and 1,400% traffic growth in just four months. This data-backed approach extends across ICODA's entire service offering, with transparent reporting and published case studies demonstrating measurable outcomes for clients including BingX, Filecoin, TON, FLOKI, Huobi Global, and BC.Game.

Services:

ICODA's comprehensive marketing services combine cutting-edge AI strategies with proven crypto marketing tactics:

  • AI SEO (AEO/GEO) that positions brands as authoritative sources AI models cite, capturing traffic where traditional SEO falls short. ICODA's research shows AI-optimized content delivers up to 6Ă— higher engagement and 9Ă— better conversion rates.
  • Strategic PR campaigns that secure tier-one media placements and build lasting brand trust across crypto and mainstream tech sectors, helping projects establish credibility in competitive markets.
  • Community management and influencer marketing across Discord, Telegram, and X (Twitter), leveraging a vetted network of crypto creators to drive organic growth and sustained engagement.
  • Exchange and token listing strategy to accelerate market exposure, liquidity growth, and trading volume for emerging projects.

‍

With a 4.9/5 rating on Clutch and a portfolio of industry-leading clients, ICODA's commitment to transparency is evident in its published research—including the widely-cited TON DeFi visibility study—and detailed case studies that demonstrate exactly how AI-first strategies drive measurable growth. For crypto projects seeking a partner that combines innovative AI optimization with full-service marketing expertise, ICODA delivers both the technical sophistication and proven results needed to succeed in 2025's AI-driven landscape

By combining influencer marketing with strategic public relations, Coinbound helps exchanges and crypto projects build trust, attract users, and expand their presence in the competitive crypto market.

Build Smarter Crypto Apps &
AI Agents in Minutes, Not Months
Real-time prices, trading signals, and on-chain insights all from one powerful API.
Grab a Free API Key
About Token Metrics
Token Metrics: AI-powered crypto research and ratings platform. We help investors make smarter decisions with unbiased Token Metrics Ratings, on-chain analytics, and editor-curated “Top 10” guides. Our platform distills thousands of data points into clear scores, trends, and alerts you can act on.
30 Employees
analysts, data scientists, and crypto engineers
Daily Briefings
concise market insights and “Top Picks”
Transparent & Compliant
Sponsored ≠ Ratings; research remains independent
Want Smarter Crypto Picks—Free?
See unbiased Token Metrics Ratings for BTC, ETH, and top alts.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
 No credit card | 1-click unsubscribe
Token Metrics Team
Token Metrics Team

Recent Posts

Research

Why Is Web3 UX Still Poor Compared to Web2? Understanding the Challenges in 2025

Token Metrics Team
10

Web3 promises to revolutionize the internet by decentralizing control, empowering users with data ownership, and eliminating middlemen. The technology offers improved security, higher user autonomy, and innovative ways to interact with digital assets. With the Web3 market value expected to reach $81.5 billion by 2030, the potential seems limitless. Yet anyone who's interacted with blockchain products knows the uncomfortable truth: Web3 user experience often feels more like punishment than promise. From nerve-wracking first crypto transactions to confusing wallet popups and sudden unexplained fees, Web3 products still have a long way to go before achieving mainstream adoption. If you ask anyone in Web3 what the biggest hurdle for mass adoption is, UX is more than likely to be the answer. This comprehensive guide explores why Web3 UX remains significantly inferior to Web2 experiences in 2025, examining the core challenges, their implications, and how platforms like Token Metrics are bridging the gap between blockchain complexity and user-friendly crypto investing.

The Fundamental UX Gap: Web2 vs Web3

To understand Web3's UX challenges, we must first recognize what users expect based on decades of Web2 evolution. Web2, the "read-write" web that started in 2004, enhanced internet engagement through user-generated content, social media platforms, and cloud-based services with intuitive interfaces that billions use daily without thought.

Web2 applications provide seamless experiences: one-click logins via Google or Facebook, instant account recovery through email, predictable transaction costs, and familiar interaction patterns across platforms. Users have become accustomed to frictionless digital experiences that just work.

Web3, by contrast, introduces entirely new paradigms requiring users to manage cryptographic wallets, understand blockchain concepts, navigate multiple networks, pay variable gas fees, and take full custody of their assets. This represents a fundamental departure from familiar patterns, creating immediate friction.

Core Challenges Plaguing Web3 UX

1. Complex Onboarding and Wallet Setup

The first interaction with most decentralized applications asks users to "Connect Wallet." If you don't have MetaMask or another compatible wallet, you're stuck before even beginning. This creates an enormous barrier to entry where Web2 simply asks for an email address.

Setting up a Web3 wallet requires understanding seed phrases—12 to 24 random words that serve as the master key to all assets. Users must write these down, store them securely, and never lose them, as there's no "forgot password" option. One mistake means permanent loss of funds.

Most DeFi platforms and crypto wallets nowadays still have cumbersome and confusing interfaces for wallet creation and management. The registration process, which in Web2 takes seconds through social login options, becomes a multi-step educational journey in Web3.

2. Technical Jargon and Blockchain Complexity

Most challenges in UX/UI design for blockchain stem from lack of understanding of the technology among new users, designers, and industry leaders. Crypto jargon and complex concepts of the decentralized web make it difficult to grasp product value and master new ways to manage funds.

Getting typical users to understand complicated blockchain ideas represents one of the main design challenges. Concepts like wallets, gas fees, smart contracts, and private keys must be streamlined without compromising security or usefulness—a delicate balance few projects achieve successfully.

The blockchain itself is a complex theory requiring significant learning to fully understand. Web3 tries converting this specialized domain knowledge into generalist applications where novices should complete tasks successfully. When blockchain products first started being developed, most were created by experts for experts, resulting in products with extreme pain points, accessibility problems, and complex user flows.

3. Multi-Chain Fragmentation and Network Switching

Another common headache in Web3 is managing assets and applications across multiple blockchains. Today, it's not uncommon for users to interact with Ethereum, Polygon, Solana, or several Layer 2 solutions—all in a single session.

Unfortunately, most products require users to manually switch networks in wallets, manually add new networks, or rely on separate bridges to transfer assets. This creates fragmented and confusing experiences where users must understand which network each asset lives on and how to move between them.

Making users distinguish between different networks creates unnecessary cognitive burden. In Web2, users never think about which server hosts their data—it just works. Web3 forces constant network awareness, breaking the illusion of seamless interaction.

4. Unpredictable and Confusing Gas Fees

Transaction costs in Web3 are variable, unpredictable, and often shockingly expensive. Users encounter sudden, unexplained fees that can range from cents to hundreds of dollars depending on network congestion. There's no way to know costs precisely before initiating transactions, creating anxiety and hesitation.

Web3 experiences generally run on public chains, leading to scalability problems as multiple parties make throughput requests. The more transactions that occur, the higher gas fees become—an unsustainable model as more users adopt applications.

Users shouldn't have to worry about paying high gas fees as transaction costs. Web2 transactions happen at predictable costs or are free to users, with businesses absorbing payment processing fees. Web3's variable cost structure creates friction at every transaction.

5. Irreversible Transactions and Error Consequences

In Web2, mistakes are forgivable. Sent money to the wrong person? Contact support. Made a typo? Edit or cancel. Web3 offers no such mercy. Blockchain's immutability means transactions are permanent—send crypto to the wrong address and it's gone forever.

This creates enormous anxiety around every action. Users must triple-check addresses (long hexadecimal strings impossible to memorize), verify transaction details, and understand that one mistake could cost thousands. The nerve-wracking experience of making first crypto transactions drives many users away permanently.

6. Lack of Customer Support and Recourse

Web2 platforms offer customer service: live chat, email support, phone numbers, and dispute resolution processes. Web3's decentralized nature eliminates these safety nets. There's no one to call when things go wrong, no company to reverse fraudulent transactions, no support ticket system to resolve issues.

This absence of recourse amplifies fear and reduces trust. Users accustomed to consumer protections find Web3's "code is law" philosophy terrifying rather than empowering, especially when their money is at stake.

7. Poor Error Handling and Feedback

Web3 applications often provide cryptic error messages that technical users struggle to understand, let alone mainstream audiences. "Transaction failed" without explanation, "insufficient gas" without context, or blockchain-specific error codes mean nothing to average users.

Good UX requires clear, actionable feedback. Web2 applications excel at this—telling users exactly what went wrong and how to fix it. Web3 frequently leaves users confused, frustrated, and unable to progress.

8. Inconsistent Design Patterns and Standards

Crypto designs are easily recognizable by dark backgrounds, pixel art, and Web3 color palettes. But when hundreds of products have the same mysterious look, standing out while maintaining blockchain identity becomes challenging.

More problematically, there are no established UX patterns for Web3 interactions. Unlike Web2, where conventions like hamburger menus, shopping carts, and navigation patterns are universal, Web3 reinvents wheels constantly. Every application handles wallet connections, transaction confirmations, and network switching differently, forcing users to relearn basic interactions repeatedly.

9. Developer-Driven Rather Than User-Centric Design

The problem with most DeFi startups and Web3 applications is that they're fundamentally developer-driven rather than consumer-friendly. When blockchain products first launched, they were created by technical experts who didn't invest effort in user experience and usability.

This technical-first approach persists today. Products prioritize blockchain purity, decentralization orthodoxy, and feature completeness over simplicity and accessibility. The result: powerful tools that only experts can use, excluding the masses these technologies purportedly serve.

10. Privacy Concerns in User Research

The Web3 revolution caught UI/UX designers by surprise. The Web3 community values privacy and anonymity, making traditional user research challenging. How do you design for someone you don't know and who deliberately stays anonymous?

Researching without compromising user privacy becomes complex, yet dedicating time to deep user exploration remains essential for building products that resonate with actual needs rather than developer assumptions.

Why These Challenges Persist in 2025

Despite years of development and billions in funding, Web3 UX remains problematic for several structural reasons:

  • Technical Constraints: Blockchain's decentralized architecture inherently creates friction. Distributed consensus, cryptographic security, and immutability—the features making Web3 valuable—also make it complex.
  • Rapid Evolution: Due to rapid progress in Web3 technology, UX designers face unique challenges building interfaces that can adapt to new standards, protocols, and developments without complete redesigns. They must plan for future innovations while maintaining consistent experiences.
  • Limited UX Talent: Many UX designers still aren't into Web3, making it hard to understand and convey the value of innovative crypto products. The talent gap between Web2 UX expertise and Web3 understanding creates suboptimal design outcomes.
  • Economic Incentives: Early Web3 projects targeted crypto-native users who tolerated poor UX for technology benefits. Building for mainstream users requires different priorities and investments that many projects defer.

The Path Forward: Solutions Emerging in 2025

Despite challenges, innovative solutions are emerging to bridge the Web3 UX gap:

Account Abstraction and Smart Wallets

Modern crypto wallets embrace account abstraction enabling social recovery (using trusted contacts to restore access), seedless wallet creation via Multi-Party Computation, and biometric logins. These features make self-custody accessible without sacrificing security.

Email-Based Onboarding

Forward-looking approaches use email address credentials tied to Web3 wallets. Companies like Magic and Web3Auth create non-custodial wallets behind familiar email login interfaces using multi-party compute techniques, removing seed phrases from user experiences entirely.

Gasless Transactions

Some platforms absorb transaction costs or implement Layer 2 solutions dramatically reducing fees, creating predictable cost structures similar to Web2.

Unified Interfaces

Progressive platforms abstract blockchain complexity, presenting familiar Web2-like experiences while handling Web3 mechanics behind the scenes. Users interact through recognizable patterns without needing to understand underlying technology.

Discover Crypto Gems with Token Metrics AI

Discover Crypto Gems with Token Metrics AI

Token Metrics uses AI-powered analysis to help you uncover profitable opportunities in the crypto market. Get Started For Free

The Future of Web3 UX

The ultimate success of Web3 hinges on user experience. No matter how revolutionary the technology, it will remain niche if everyday people find it too confusing, intimidating, or frustrating. Gaming, FinTech, digital identity, social media, and publishing will likely become Web3-enabled within the next 5 to 10 years—but only if UX improves dramatically.

UX as a competitive advantage, early design focus, and convergence with Web2 patterns are critical strategies for adoption. Designing for education and familiarity helps build trust, making blockchain invisibly integrated into daily digital interactions.

Conclusion: From Barrier to Bridge

Web3 UX remains significantly inferior to Web2 in 2025 due to fundamental challenges: complex onboarding, technical jargon, multi-chain fragmentation, unpredictable fees, irreversible errors, lack of support, poor feedback, inconsistent patterns, developer-centric design, and constrained user research. These stem from blockchain's architectural realities and the technical origins of the ecosystem. However, emerging solutions like account abstraction, email onboarding, gasless transactions, and unified interfaces demonstrate that blockchain’s power can be delivered through familiar and accessible user experiences.

Platforms like Token Metrics exemplify how prioritizing user needs and abstracting complexity enables mainstream adoption. To succeed, designers and developers must focus on user-centric principles, continuously adapting technology to meet user expectations rather than forcing users to adapt to blockchain complexities. The future belongs to platforms that make blockchain invisible, delivering benefits seamlessly and intuitively. As 2025 progresses, the gap between Web2 and Web3 UX will narrow, driven by competition, standardization, and the recognition that accessibility is key to success. Leveraging platforms like Token Metrics provides a glimpse of this user-friendly future, where powerful blockchain capabilities enhance everyday digital life without requiring technical expertise or patience.

Research

Why Is Web3 UX Still Poor Compared to Web2? Understanding the Challenges in 2025

Token Metrics Team
10

Web3 promises to revolutionize the internet by decentralizing control, empowering users with data ownership, and eliminating middlemen. The technology offers improved security, higher user autonomy, and innovative ways to interact with digital assets. With the Web3 market value expected to reach $81.5 billion by 2030, the potential seems limitless.Yet anyone who's interacted with blockchain products knows the uncomfortable truth: Web3 user experience often feels more like punishment than promise. From nerve-wracking first crypto transactions to confusing wallet popups and sudden unexplained fees, Web3 products still have a long way to go before achieving mainstream adoption. If you ask anyone in Web3 what the biggest hurdle for mass adoption is, UX is more than likely to be the answer.

This comprehensive guide explores why Web3 UX remains significantly inferior to Web2 experiences in 2025, examining the core challenges, their implications, and how platforms like Token Metrics are bridging the gap between blockchain complexity and user-friendly crypto investing.

The Fundamental UX Gap: Web2 vs Web3

To understand Web3's UX challenges, we must first recognize what users expect based on decades of Web2 evolution. Web2, the "read-write" web that started in 2004, enhanced internet engagement through user-generated content, social media platforms, and cloud-based services with intuitive interfaces that billions use daily without thought.

Web2 applications provide seamless experiences: one-click logins via Google or Facebook, instant account recovery through email, predictable transaction costs, and familiar interaction patterns across platforms. Users have become accustomed to frictionless digital experiences that just work.

Web3, by contrast, introduces entirely new paradigms requiring users to manage cryptographic wallets, understand blockchain concepts, navigate multiple networks, pay variable gas fees, and take full custody of their assets. This represents a fundamental departure from familiar patterns, creating immediate friction.

Core Challenges Plaguing Web3 UX

  1. Complex Onboarding and Wallet Setup: The first interaction with most decentralized applications asks users to "Connect Wallet." If you don't have MetaMask or another compatible wallet, you're stuck before even beginning. This creates an enormous barrier to entry where Web2 simply asks for an email address. Setting up a Web3 wallet requires understanding seed phrases—12 to 24 random words that serve as the master key to all assets. Users must write these down, store them securely, and never lose them, as there's no "forgot password" option. One mistake means permanent loss of funds. Most DeFi platforms and crypto wallets nowadays still have cumbersome and confusing interfaces for wallet creation and management. The registration process, which in Web2 takes seconds through social login options, becomes a multi-step educational journey in Web3.
  2. Technical Jargon and Blockchain Complexity: Most challenges in UX/UI design for blockchain stem from lack of understanding of the technology among new users, designers, and industry leaders. Crypto jargon and complex concepts of the decentralized web make it difficult to grasp product value and master new ways to manage funds. Getting typical users to understand complicated blockchain ideas represents one of the main design challenges. Concepts like wallets, gas fees, smart contracts, and private keys must be streamlined without compromising security or usefulness—a delicate balance few projects achieve successfully. The blockchain itself is a complex theory requiring significant learning to fully understand. Web3 tries converting this specialized domain knowledge into generalist applications where novices should complete tasks successfully. When blockchain products first started being developed, most were created by experts for experts, resulting in products with extreme pain points, accessibility problems, and complex user flows.
  3. Multi-Chain Fragmentation and Network Switching: Another common headache in Web3 is managing assets and applications across multiple blockchains. Today, it's not uncommon for users to interact with Ethereum, Polygon, Solana, or several Layer 2 solutions—all in a single session. Unfortunately, most products require users to manually switch networks in wallets, manually add new networks, or rely on separate bridges to transfer assets. This creates fragmented and confusing experiences where users must understand which network each asset lives on and how to move between them. Making users distinguish between different networks creates unnecessary cognitive burden. In Web2, users never think about which server hosts their data—it just works. Web3 forces constant network awareness, breaking the illusion of seamless interaction.
  4. Unpredictable and Confusing Gas Fees: Transaction costs in Web3 are variable, unpredictable, and often shockingly expensive. Users encounter sudden, unexplained fees that can range from cents to hundreds of dollars depending on network congestion. There's no way to know costs precisely before initiating transactions, creating anxiety and hesitation. Web3 experiences generally run on public chains, leading to scalability problems as multiple parties make throughput requests. The more transactions that occur, the higher gas fees become—an unsustainable model as more users adopt applications. Users shouldn't have to worry about paying high gas fees as transaction costs. Web2 transactions happen at predictable costs or are free to users, with businesses absorbing payment processing fees. Web3's variable cost structure creates friction at every transaction.
  5. Irreversible Transactions and Error Consequences: In Web2, mistakes are forgivable. Sent money to the wrong person? Contact support. Made a typo? Edit or cancel. Web3 offers no such mercy. Blockchain's immutability means transactions are permanent—send crypto to the wrong address and it's gone forever. This creates enormous anxiety around every action. Users must triple-check addresses (long hexadecimal strings impossible to memorize), verify transaction details, and understand that one mistake could cost thousands. The nerve-wracking experience of making first crypto transactions drives many users away permanently.
  6. Lack of Customer Support and Recourse: Web2 platforms offer customer service: live chat, email support, phone numbers, and dispute resolution processes. Web3's decentralized nature eliminates these safety nets. There's no one to call when things go wrong, no company to reverse fraudulent transactions, no support ticket system to resolve issues. This absence of recourse amplifies fear and reduces trust. Users accustomed to consumer protections find Web3's "code is law" philosophy terrifying rather than empowering, especially when their money is at stake.
  7. Poor Error Handling and Feedback: Web3 applications often provide cryptic error messages that technical users struggle to understand, let alone mainstream audiences. "Transaction failed" without explanation, "insufficient gas" without context, or blockchain-specific error codes mean nothing to average users. Good UX requires clear, actionable feedback. Web2 applications excel at this—telling users exactly what went wrong and how to fix it. Web3 frequently leaves users confused, frustrated, and unable to progress.
  8. Inconsistent Design Patterns and Standards: Crypto designs are easily recognizable by dark backgrounds, pixel art, and Web3 color palettes. But when hundreds of products have the same mysterious look, standing out while maintaining blockchain identity becomes challenging. More problematically, there are no established UX patterns for Web3 interactions. Unlike Web2, where conventions like hamburger menus, shopping carts, and navigation patterns are universal, Web3 reinvents wheels constantly. Every application handles wallet connections, transaction confirmations, and network switching differently, forcing users to relearn basic interactions repeatedly.
  9. Developer-Driven Rather Than User-Centric Design: The problem with most DeFi startups and Web3 applications is that they're fundamentally developer-driven rather than consumer-friendly. When blockchain products first launched, they were created by technical experts who didn't invest effort in user experience and usability. This technical-first approach persists today. Products prioritize blockchain purity, decentralization orthodoxy, and feature completeness over simplicity and accessibility. The result: powerful tools that only experts can use, excluding the masses these technologies purportedly serve.
  10. Privacy Concerns in User Research: The Web3 revolution caught UI/UX designers by surprise. The Web3 community values privacy and anonymity, making traditional user research challenging. How do you design for someone you don't know and who deliberately stays anonymous? Researching without compromising user privacy becomes complex, yet dedicating time to deep user exploration remains essential for building products that resonate with actual needs rather than developer assumptions.

Why These Challenges Persist in 2025

Despite years of development and billions in funding, Web3 UX remains problematic for several structural reasons:

  • Technical Constraints: Blockchain's decentralized architecture inherently creates friction. Distributed consensus, cryptographic security, and immutability—the features making Web3 valuable—also make it complex.
  • Rapid Evolution: Due to rapid progress in Web3 technology, UX designers face unique challenges building interfaces that can adapt to new standards, protocols, and developments without complete redesigns. They must plan for future innovations while maintaining consistent experiences.
  • Limited UX Talent: Many UX designers still aren't into Web3, making it hard to understand and convey the value of innovative crypto products. The talent gap between Web2 UX expertise and Web3 understanding creates suboptimal design outcomes.
  • Economic Incentives: Early Web3 projects targeted crypto-native users who tolerated poor UX for technology benefits. Building for mainstream users requires different priorities and investments that many projects defer.

The Path Forward: Solutions Emerging in 2025

Despite challenges, innovative solutions are emerging to bridge the Web3 UX gap:

  • Account Abstraction and Smart Wallets: Modern crypto wallets embrace account abstraction enabling social recovery (using trusted contacts to restore access), seedless wallet creation via Multi-Party Computation, and biometric logins. These features make self-custody accessible without sacrificing security.
  • Email-Based Onboarding: Forward-looking approaches use email address credentials tied to Web3 wallets. Companies like Magic and Web3Auth create non-custodial wallets behind familiar email login interfaces using multi-party compute techniques, removing seed phrases from user experiences entirely.
  • Gasless Transactions: Some platforms absorb transaction costs or implement Layer 2 solutions dramatically reducing fees, creating predictable cost structures similar to Web2.
  • Unified Interfaces: Progressive platforms abstract blockchain complexity, presenting familiar Web2-like experiences while handling Web3 mechanics behind the scenes. Users interact through recognizable patterns without needing to understand underlying technology.

Discover Crypto Gems with Token Metrics AI

Token Metrics uses AI-powered analysis to help you uncover profitable opportunities in the crypto market. Get Started For Free

The Future of Web3 UX

The ultimate success of Web3 hinges on user experience. No matter how revolutionary the technology, it will remain niche if everyday people find it too confusing, intimidating, or frustrating. Gaming, FinTech, digital identity, social media, and publishing will likely become Web3-enabled within the next 5 to 10 years—but only if UX improves dramatically.

UX as Competitive Advantage: Companies embracing UX early see fewer usability issues, higher retention, and more engaged users. UX-driven companies continually test assumptions, prototype features, and prioritize user-centric metrics like ease-of-use, task completion rates, and satisfaction—core measures of Web3 product success.

Design as Education: Highly comprehensive Web3 design helps educate newcomers, deliver effortless experiences, and build trust in technology. Design becomes the bridge between innovation and adoption.

Convergence with Web2 Patterns: Successful Web3 applications increasingly adopt familiar Web2 patterns while maintaining decentralized benefits underneath. This convergence represents the path to mass adoption—making blockchain invisible to end users who benefit from its properties without confronting its complexity.

Conclusion: From Barrier to Bridge

Web3 UX remains significantly inferior to Web2 in 2025 due to fundamental challenges: complex onboarding, technical jargon, multi-chain fragmentation, unpredictable fees, irreversible errors, lack of support, poor feedback, inconsistent patterns, developer-centric design, and constrained user research.

These aren't superficial problems solvable through better visual design—they stem from blockchain's architectural realities and the ecosystem's technical origins. However, they're also not insurmountable. Innovative solutions like account abstraction, email-based onboarding, gasless transactions, and unified interfaces are emerging.

Token Metrics demonstrates that Web3 functionality can deliver through Web2-familiar experiences. By prioritizing user needs over technical purity, abstracting complexity without sacrificing capability, and maintaining intuitive interfaces, Token Metrics shows the path forward for the entire ecosystem.

For Web3 to achieve its transformative potential, designers and developers must embrace user-centric principles, continuously adapting to users' needs rather than forcing users to adapt to technology. The future belongs to platforms that make blockchain invisible—where users experience benefits without confronting complexity.

As we progress through 2025, the gap between Web2 and Web3 UX will narrow, driven by competition for mainstream users, maturing design standards, and recognition that accessibility determines success. The question isn't whether Web3 UX will improve—it's whether improvements arrive fast enough to capture the massive opportunity awaiting blockchain technology.

‍For investors navigating this evolving landscape, leveraging platforms like Token Metrics that prioritize usability alongside sophistication provides a glimpse of Web3's user-friendly future—where powerful blockchain capabilities enhance lives without requiring technical expertise, patience, or tolerance for poor design.‍

Research

Top Crypto Prediction Markets: The Complete 2025 Guide to Trading the Future

Token Metrics Team
8

The prediction revolution is transforming crypto investing in 2025. From AI-powered price prediction platforms to blockchain-based event markets, today's tools help investors forecast everything from token prices to election outcomes with unprecedented accuracy. With billions in trading volume and cutting-edge AI analytics, these platforms are reshaping how we predict, trade, and profit from future events. Whether you're forecasting the next 100x altcoin or betting on real-world outcomes, this comprehensive guide explores the top prediction tools dominating 2025.

Understanding Crypto Prediction Tools vs. Prediction Markets

Before diving in, it's crucial to distinguish between two types of prediction platforms:

  • Crypto Price Prediction Platforms (like Token Metrics) use AI and data analytics to forecast cryptocurrency price movements, identify promising tokens, and generate trading signals.
  • Event Prediction Markets (like Polymarket and Kalshi) are blockchain-powered platforms where users trade on real-world event outcomes—elections, sports, economic indicators, and yes, even crypto prices.

Both serve valuable but different purposes. Let's explore the top tools in each category.

The #1 Crypto Price Prediction Platform

Token Metrics - AI-Powered Crypto Intelligence Leader

Token Metrics stands as the premier AI-driven crypto research and investment platform, scanning over 6,000 tokens daily to provide data-backed predictions and actionable insights. With a user base of 110,000+ crypto traders and $8.5 million raised from 3,000+ investors, Token Metrics has established itself as the industry's most comprehensive prediction tool.

What Makes Token Metrics the Top Price Prediction Tool:

  • AI-Driven Analytics Engine: Token Metrics' AI and machine learning algorithms identify potential trends and predict future price movements by analyzing fundamental reports, code quality, sentiment analysis, moving averages, and support/resistance levels. The platform processes massive datasets 24/7 to spot opportunities before they go mainstream.
  • Comprehensive Scoring System: Every token receives both a Trader Grade (for short-term momentum) and Investor Grade (for long-term fundamentals) based on technical analysis, on-chain data, fundamental metrics, sentiment and social data, and exchange data.
  • Moonshot Discovery: The Moonshots feature uses AI to highlight daily tokens with 10x–100x potential before they hit major exchanges, giving investors early access to high-upside opportunities.
  • Real-Time Signals & Alerts: Get instant bullish and bearish alerts for major tokens, with custom notifications via email, Telegram, or Slack. Never miss a sudden market move or grade change.
  • Multi-Strategy Support: Whether you're HODLing long-term, swing trading, narrative investing, or hunting moonshots, Token Metrics provides tailored tools and indices for every strategy.
  • Deep Token Analytics: Access detailed insights including historical performance, wallet holder analysis, exchange listings, code quality assessments, and market sentiment tracking.

Why Token Metrics Ranks #1:

Unlike basic charting tools or single-metric analyzers, Token Metrics combines time series data, media news, regulator activities, coin events like forks, and traded volumes across exchanges to optimize forecasting results. The platform's proven track record and comprehensive approach make it indispensable for serious crypto investors in 2025.

Best For:

Investors and traders seeking AI-powered crypto price predictions, portfolio optimization, and early altcoin discovery.

Top Crypto Event Prediction Markets

1. Polymarket - The Largest Decentralized Prediction Market

Polymarket dominates the event prediction market space with unmatched liquidity and diverse betting opportunities.

  • Over $18.4 billion in trading volume, establishing market leadership
  • Built on Polygon for low fees and fast transactions
  • Trades in USDC stablecoin for price stability
  • Around 40% of sales volume from sports betting, 40% from crypto movement predictions
  • Open interest recently rose to around $170 million
  • No trading fees on transactions

What Sets It Apart: Polymarket proved its forecasting superiority when it accurately predicted election outcomes that traditional polls missed. The platform's user-friendly interface makes blockchain prediction markets accessible to mainstream audiences.

2. Kalshi - The CFTC-Regulated Powerhouse

Kalshi has surged from 3.3% market share last year to 66% by September 2025, overtaking Polymarket as the trading volume leader.

  • First CFTC-regulated prediction market in the United States
  • Monthly trading volume hit approximately $1.3 billion in September 2025
  • Accepts crypto deposits (USDC, Bitcoin, Solana, Worldcoin) via ZeroHash
  • All markets settled in U.S. dollars
  • Fees up to 5% of profit, capped at $0.85 per contract
  • Recent Developments: Kalshi hired John Wang as Head of Crypto in August 2025, plans to expand to major crypto apps, secured $185 million Series C funding, partnered with Robinhood for sports markets.

Best For: U.S. residents seeking regulated prediction markets with crypto deposit options and diverse event contracts.

3. Drift BET - Solana's Speed Champion

For traders demanding instant settlement and minimal fees, Drift BET represents the cutting edge of prediction markets on Solana.

  • Native Solana integration for near-instant finality
  • Multi-collateral support
  • Extremely low transaction costs
  • Growing ecosystem momentum

Why It Matters: Leveraging Solana's near-instant transaction finality, Drift BET solves scalability issues faced by Ethereum-based prediction markets, with low transaction fees making smaller bets feasible across a wider audience.

4. Augur - The Pioneering Protocol

Launched in 2018, Augur was the first decentralized prediction market, pioneering blockchain-based forecasting and innovative settlement methods secured by the REP token.

  • Fully decentralized platform
  • REP token for market creation, rewards, and disputes
  • Augur Turbo version on Polygon for improved efficiency
  • Supports binary, categorical, and scalar markets

Legacy Impact: Augur v1 settled around $20 million in bets—impressive for 2018-19. Though its DAO has dissolved, Augur's technological innovations influence the DeFi sphere.

5. Gnosis - The Infrastructure Powerhouse

With a market cap of $463 million, Gnosis is the biggest prediction market project by market capitalization.

  • Conditional Token Framework for outcome tokenization
  • GNO token for governance and staking
  • Gnosis Chain Layer 2 solution
  • Powers platforms like Omen and Azuro

Ecosystem Approach: Founded in 2015, Gnosis evolved into a multifaceted ecosystem covering decentralized trading, wallet services, and infrastructure tools beyond prediction markets.

6. Emerging Platforms

  • Robinhood Prediction Markets: Facilitated over 4 billion event contracts, integrated into the Robinhood app, with a $0.01 fee structure and user rewards.
  • Crypto.com Prediction Trading: CFTC-regulated, integrated with Crypto.com Derivatives North America, supporting diverse event contracts.

How These Platforms Work Together

Smart investors combine Token Metrics for identifying promising cryptocurrencies and then leverage prediction markets like Polymarket or Kalshi to hedge positions or speculate on specific events.

Example Strategy: Use Token Metrics to identify a token with strong Trader Grade and bullish AI signals. Build a position through AI trading, then use prediction markets to bet on price milestones or events, monitoring alerts for exit points. This blends AI-driven predictions with market-based event forecasting.

Why Prediction Platforms Are Exploding in 2025

  • Market Growth Trajectory: Predictions estimate the sector could reach $95.5 billion by 2035, with derivatives integrating into DeFi.
  • Key Growth Drivers: AI & Machine Learning advancements, regulatory clarity post-2024 elections, proven accuracy in forecasts, institutional interest, and expansion into sports betting.

Real-World Applications

For Crypto Investors:

  • Use Token Metrics to identify high-potential tokens early
  • Access AI-generated buy/sell signals for portfolio management
  • Discover narrative-driven opportunities ahead of the curve

For Event Traders:

  • Hedge crypto positions via prediction markets
  • Speculate on regulatory, listing, or network events
  • Trade sports and political events for diversified income

For Analysts & Institutions:

  • Aggregate market sentiment data for research
  • Access real-time forecasts on economic indicators
  • Build custom strategies with API integrations

Risks and Considerations

  • Price prediction platforms are not 100% accurate; past data isn’t a guarantee of future results.
  • AI models need quality historical data; market manipulation and black swan events can affect predictions.
  • Prediction markets face regulatory uncertainty, liquidity challenges, Oracle failures, and tax complexities.

The Future: AI + Blockchain Convergence

What’s Coming:

  • Deeper AI integration, automated portfolio management, and enhanced moonshot discovery with advanced machine learning.
  • Wider adoption of prediction markets, tokenization of positions, and cross-platform integrations blending AI and event markets.
  • Progress in DeFi integration, creating complex financial products based on collective forecast data.

Getting Started: Platform Recommendations

  • Price Prediction & Portfolio Management: Token Metrics
  • U.S. Residents (Event Betting): Kalshi, Robinhood
  • Maximum Liquidity (Event Betting): Polymarket
  • Speed & Low Fees: Drift BET
  • Developers: Gnosis
  • Maximum Decentralization: Augur

Conclusion: Predicting the Future Is Now Data-Driven

The era of blind speculation is over. Between AI-powered platforms like Token Metrics analyzing thousands of data points per second and blockchain-based prediction markets aggregating collective wisdom, today's investors have unprecedented tools for forecasting the future. Token Metrics leads the charge in crypto price prediction with its comprehensive AI-driven approach, while platforms like Polymarket and Kalshi dominate event-based forecasting. Together, they represent a new paradigm where data, algorithms, and collective intelligence converge to illuminate tomorrow's opportunities.

Whether you're hunting the next 100x altcoin or betting on real-world events, 2025's prediction platforms put the power of foresight in your hands. The question isn't whether to use these tools—it's how quickly you can integrate them into your strategy.

Disclaimer: This article is for informational purposes only and does not constitute financial advice. All investing involves risk, including potential loss of capital. Price predictions and ratings are provided for informational purposes and may not reflect actual future performance. Always conduct thorough research and consult qualified professionals before making financial decisions.

Choose from Platinum, Gold, and Silver packages
Reach with 25–30% open rates and 0.5–1% CTR
Craft your own custom ad—from banners to tailored copy
Perfect for Crypto Exchanges, SaaS Tools, DeFi, and AI Products