Crypto Basics

Is Kraken Safe? - A Comprehensive Review

Is Kraken safe? Uncover the truth in our comprehensive review. Learn about the platform's security measures and user experiences.
S. Vishwa
5 Minutes
MIN

Cryptocurrency exchanges play a crucial role in the world of digital assets, allowing users to buy, sell, and trade various cryptocurrencies. One such exchange that has gained significant attention is Kraken. 

With its established reputation and a wide range of features and services, many investors are curious to know: Is Kraken safe? 

In this comprehensive review, we will delve into the security measures, fees, customer support, and overall usability of the Kraken exchange to determine whether it is a trustworthy platform for cryptocurrency trading.

Kraken: An Overview

Founded in 2011, Kraken is one of the oldest cryptocurrency exchanges in the industry. It has become a prominent player, offering a wide range of trading options and supporting over 200 cryptocurrencies.

Kraken stands out for its low trading fees, 24/7 customer support, and commitment to security. Let's take a closer look at these key aspects.

Trading Fees

One of the primary considerations for any trader is the cost associated with trading on an exchange. Kraken offers competitive trading fees that are among the lowest in the industry. 

The fees are based on a maker-taker model, where makers provide liquidity to the market and incur lower fees, while takers remove liquidity and pay slightly higher fees.

The trading fees on Kraken start at 0.26 percent for takers and 0.16 percent for makers. However, as your trading volume increases, the fees decrease.

For example, if your monthly trading volume exceeds $10 million, you can enjoy zero percent fees for takers and 0.10 percent for makers. This fee structure makes Kraken an attractive option for high-volume traders.

Security Measures

When it comes to cryptocurrency exchanges, security is of utmost importance. Kraken takes security seriously and has implemented robust measures to protect user funds. 

The exchange has never been hacked, which is a testament to its commitment to safeguarding customer assets.

Kraken employs a multi-layered security approach. The majority of user funds are stored in offline "cold" wallets, which are physically isolated from online systems and inaccessible to hackers. 

Only a small portion of funds required for liquidity are kept in online "hot" wallets. Additionally, all wallets and data are encrypted, and Kraken undergoes regular security audits to ensure the highest level of protection.

Also Check -  The Latest Offers from Kraken

Customer Support

Having reliable customer support is essential for any cryptocurrency exchange. Kraken distinguishes itself by offering 24/7 customer support. 

Traders can reach out to the exchange's dedicated support team through live chat, email, or phone. The availability of phone support sets Kraken apart from many other exchanges, as it allows users to receive immediate assistance and resolve any issues they may encounter.

In addition to direct support, Kraken provides a comprehensive support library that covers various topics related to account setup, trading strategies, and security. This educational material helps both novice and experienced traders navigate the complexities of cryptocurrency trading.

Usability and Features

Kraken offers a user-friendly interface that caters to both beginners and experienced traders. 

The exchange provides different order options, including simple, intermediate, and advanced, allowing users to choose the level of complexity that suits their trading preferences. The platform also offers a mobile app, ensuring traders can access their accounts and execute trades on the go.

For advanced traders, Kraken offers margin trading with leverage of up to 5x. This feature amplifies traders' potential gains but also carries higher risks, so caution is advised. 

Additionally, Kraken provides a wide selection of cryptocurrencies for trading, making it suitable for traders seeking exposure to various digital assets.

Is Kraken Safe?

Now that we have explored the key features of Kraken, let's address the primary question: Is Kraken safe? The exchange has implemented several security measures to protect user funds and ensure a secure trading environment.

Commingling of Funds

One of the concerns raised by the Securities and Exchange Commission (SEC) is the alleged commingling of customers' funds with Kraken's own funds. 

The SEC argues that this practice poses a significant risk to customers. However, Kraken disputes these allegations and is currently fighting the charges in court.

While the outcome of this legal battle remains uncertain, it is important to note that Kraken has never experienced a security breach or loss of customer funds. 

The exchange's security track record and commitment to protecting user assets should reassure traders.

Security Audits and Compliance

Kraken is known for its proactive approach to security and compliance. The exchange conducts regular security audits, not only for its own systems but also for new cryptocurrencies and crypto security devices. 

By thoroughly vetting new listings, Kraken ensures that only secure and reputable assets are available for trading on its platform. Moreover, Kraken is a regulated exchange that complies with rules and regulations in all supported jurisdictions. 

It is registered as a Money Services Business (MSB) with FinCEN in the United States and FINTRAC in Canada and regulated by the Financial Conduct Authority (FCA) in the United Kingdom. These regulatory measures contribute to the overall safety and trustworthiness of the exchange.

Conclusion: Is Kraken Safe?

Our comprehensive review shows Kraken appears to be a safe and reputable cryptocurrency exchange. The combination of low trading fees, robust security measures, 24/7 customer support, and regulatory compliance makes Kraken an attractive choice for cryptocurrency traders.

While the ongoing legal battle with the SEC raises some concerns, it is important to note that Kraken has managed to avoid any significant hacking incidents and has a strong track record of protecting user funds. 

However, it is worth mentioning that there are grievances from users on internet forums regarding compromised personal accounts on Kraken. 

Traders should exercise caution and conduct their own due diligence before engaging in any trading activities, but overall, Kraken can be considered a reliable platform for cryptocurrency trading.

Please note that investing in cryptocurrencies carries risks, and it is essential to stay informed and make informed decisions based on your personal risk tolerance and financial circumstances.

Disclaimer

The information provided on this website does not constitute investment advice, financial advice, trading advice, or any other advice, and you should not treat any of the website's content as such.

Token Metrics does not recommend buying, selling, or holding any cryptocurrency. Conduct your due diligence and consult your financial advisor before making investment decisions.

Build Smarter Crypto Apps &
AI Agents in Minutes, Not Months
Real-time prices, trading signals, and on-chain insights all from one powerful API.
Grab a Free API Key
Token Metrics Team
Token Metrics Team

Recent Posts

Research

API Management Essentials for Teams

Token Metrics Team
5
MIN

APIs are the connective tissue of modern software. As organizations expose more endpoints to partners, internal teams and third-party developers, effective api management becomes a competitive and operational imperative. This article breaks down practical frameworks, governance guardrails, and monitoring strategies that help teams scale APIs securely and reliably without sacrificing developer velocity.

Overview: What API management solves

API management is the set of practices, tools and processes that enable teams to design, publish, secure, monitor and monetize application programming interfaces. At its core it addresses three recurring challenges: consistent access control, predictable performance, and discoverability for developers. Well-managed APIs reduce friction for consumers, decrease operational incidents, and support governance priorities such as compliance and data protection.

Think of api management as a lifecycle discipline: from design and documentation to runtime enforcement and iterative refinement. Organizations that treat APIs as products—measuring adoption, latency, error rates, and business outcomes—are better positioned to scale integrations without accumulating technical debt.

Governance & Security: Policies that scale

Security and governance are non-negotiable for production APIs. Implement a layered approach:

  • Access control: Use token-based authentication (OAuth 2.0, JWT) and centralize identity validation at the gateway to avoid duplicating logic across services.
  • Rate limiting & quotas: Protect backend services and control cost by enforcing per-key or per-tenant limits. Different tiers can align with SLAs for partners.
  • Input validation & schema contracts: Define explicit contracts using OpenAPI/JSON Schema and validate at the edge to reduce injection and integration errors.
  • Audit & compliance: Log authentication events, data access, and configuration changes. Retain logs in a way that maps to regulatory obligations.

Combining automated policy enforcement at an API gateway with a governance framework (ownerable APIs, review gates, and versioning rules) ensures changes are controlled without slowing legitimate feature delivery.

Developer experience & the API product model

Developer experience (DX) determines adoption. Treat APIs as products by providing clear documentation, SDKs and a self-service developer portal. Key practices include:

  • Interactive docs: Publish OpenAPI-driven docs that allow developers to try endpoints in a sandbox.
  • Onboarding flows: Provide quick start guides, sample payloads and error explanations to reduce time-to-first-call.
  • Versioning strategy: Use semantic versioning and deprecation notices to minimize breaking changes.
  • Feedback loops: Instrument usage and surface developer issues to product owners so APIs evolve with consumer needs.

Metrics to track DX include signups, first successful call time, and repeat usage per key. These are leading indicators of whether an API is fulfilling its product intent.

Monitoring, observability & reliability

Operational visibility is essential for api management. Implement monitoring at multiple layers—gateway, service, and database—to triangulate causes when issues occur. Core telemetry includes:

  • Traffic metrics: requests per second, latency percentiles (p50/p95/p99), and throughput.
  • Error rates: HTTP 4xx/5xx breakdowns, client-specific failure patterns, and circuit-breaker triggers.
  • Business KPIs: API calls tied to revenue, conversions, or key workflows to prioritize fixes that have impact.

Observability practices—distributed tracing, structured logs, and context propagation—help teams move from alert fatigue to actionable incident response. Build runbooks that map common alerts to remediation steps and owners.

Implementation roadmap & tooling choices

Adopt an incremental roadmap rather than a big-bang rollout. A pragmatic sequence looks like:

  1. Inventory existing endpoints and annotate owners.
  2. Standardize contracts with OpenAPI and publish baseline docs.
  3. Introduce an API gateway for auth, rate limiting, and basic WAF rules.
  4. Instrument telemetry, set SLAs, and define retention for logs and traces.
  5. Launch a developer portal and iterate based on usage signals.

Choose tools that match team maturity: managed API platforms accelerate setup for companies lacking infra resources, while open-source gateways provide control for those with specialized needs. Evaluate vendors on extensibility, observability integrations, and policy-as-code support to avoid lock-in.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

What is API management and why does it matter?

API management encompasses the processes and tools required to publish, secure, monitor, and monetize APIs. It matters because it enables predictable, governed access to services while maintaining developer productivity and operational reliability.

Which components make up an API management stack?

Common components include an API gateway (auth, routing, rate limiting), developer portal (docs, keys), analytics and monitoring systems (metrics, traces), and lifecycle tooling (design, versioning, CI/CD integrations).

How should teams approach API security?

Implement defense-in-depth: centralized authentication, token validation, input schema checks, rate limits, and continuous auditing. Shift security left by validating contracts and scanning specs before deployment.

What metrics are most useful for API health?

Track latency percentiles, error rates, traffic patterns, and consumer-specific usage. Pair operational metrics with business KPIs (e.g., API-driven signups) to prioritize work that affects outcomes.

How do teams manage breaking changes?

Use explicit versioning, deprecation windows, and dual-running strategies where consumers migrate incrementally. Communicate changes via the developer portal and automated notifications tied to API keys.

When should an organization introduce an API gateway?

Introduce a gateway early when multiple consumers, partners, or internal teams rely on APIs. A gateway centralizes cross-cutting concerns and reduces duplicated security and routing logic.

Disclaimer

This article is for educational and informational purposes only. It provides neutral, analytical information about api management practices and tools and does not constitute professional or investment advice.

Research

How Modern Web APIs Power Connected Apps

Token Metrics Team
5
MIN

APIs are the connective tissue of modern software: they expose functionality, move data, and enable integrations across services, devices, and platforms. A well-designed web API shapes developer experience, system resilience, and operational cost. This article breaks down core concepts, common architectures, security and observability patterns, and practical steps to build and maintain reliable web APIs without assuming a specific platform or vendor.

What is a Web API and why it matters

A web API (Application Programming Interface) is an HTTP-accessible interface that lets clients interact with server-side functionality. APIs can return JSON, XML, or other formats and typically define a contract of endpoints, parameters, authentication requirements, and expected responses. They matter because they enable modularity: front-ends, mobile apps, third-party integrations, and automation tools can all reuse the same backend logic.

When evaluating or designing an API, consider the consumer experience: predictable endpoints, clear error messages, consistent versioning, and comprehensive documentation reduce onboarding friction for integrators. Think of an API as a public product: its usability directly impacts adoption and maintenance burden.

Design patterns and architectures

There are several architectural approaches to web APIs. RESTful (resource-based) design emphasizes nouns and predictable HTTP verbs. GraphQL centralizes query flexibility into a single endpoint and lets clients request only the fields they need. gRPC is used for low-latency, binary RPC between services.

Key design practices:

  • Model your resources to reflect domain concepts; avoid ad-hoc endpoints that duplicate behavior.
  • Keep contracts stable and use semantic versioning or evolving schema techniques (e.g., deprecation headers, feature flags) to handle changes.
  • Document thoroughly using OpenAPI/Swagger, GraphQL schemas, or similar—machine-readable specs enable client generation and automated testing.

Choose the pattern that aligns with your performance, flexibility, and developer ergonomics goals, and make that decision explicit in onboarding docs.

Security, authentication, and rate limiting

Security must be built into an API from day one. Common controls include TLS for transport, OAuth 2.0 / OpenID Connect for delegated authorization, API keys for service-to-service access, and fine-grained scopes for least-privilege access. Input validation, output encoding, and strict CORS policies guard against common injection and cross-origin attacks.

Operational protections such as rate limiting, quotas, and circuit breakers help preserve availability if a client misbehaves or a downstream dependency degrades. Design your error responses to be informative to developers but avoid leaking internal implementation details. Centralized authentication and centralized secrets management (vaults, KMS) reduce duplication and surface area for compromise.

Performance, monitoring, and testing

Performance considerations span latency, throughput, and resource efficiency. Use caching (HTTP cache headers, CDN, or in-memory caches) to reduce load on origin services. Employ pagination, partial responses, and batch endpoints to avoid overfetching. Instrumentation is essential: traces, metrics, and logs help correlate symptoms, identify bottlenecks, and measure SLAs.

Testing should be layered: unit tests for business logic, contract tests against API schemas, integration tests for end-to-end behavior, and load tests that emulate real-world usage. Observability tools and APMs provide continuous insight; AI-driven analytics platforms such as Token Metrics can help surface unusual usage patterns and prioritize performance fixes based on impact.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

What is the difference between REST and GraphQL?

REST exposes multiple endpoints that represent resources and rely on HTTP verbs for operations. It is simple and maps well to HTTP semantics. GraphQL exposes a single endpoint where clients request precisely the fields they need, which reduces overfetching and can simplify mobile consumption. GraphQL adds complexity in query planning and caching; choose based on client needs and team expertise.

How should I approach API versioning?

Prefer backward-compatible changes over breaking changes. Use semantic versioning for major releases, and consider header-based versioning or URI version prefixes when breaking changes are unavoidable. Maintain deprecation schedules and communicate timelines in documentation and response headers so clients can migrate predictably.

Which authentication method is best for my API?

OAuth 2.0 and OpenID Connect are standard for delegated access and single-sign-on. For machine-to-machine communication, use short-lived tokens issued by a trusted authorization server. API keys can be simple to implement but should be scoped, rotated regularly, and never embedded in public clients without additional protections.

How do I test and monitor an API in production?

Implement synthetic monitoring for critical endpoints, collect real-user metrics (latency percentiles, error rates), and instrument distributed tracing to follow requests across services. Run scheduled contract tests against staging and production-like environments, and correlate incidents with deployment timelines and dependency health.

How do I design for backward compatibility?

Make additive, non-breaking changes where possible: add new fields rather than changing existing ones, and preserve default behaviors. Document deprecated fields and provide feature flags to gate new behavior. Maintain versioned client libraries to give consumers time to upgrade.

Disclaimer

This article is educational and technical in nature. It does not provide legal, financial, or investment advice. Implementations should be evaluated with respect to security policies, compliance requirements, and operational constraints specific to your organization.

Research

API Endpoint Essentials: Design, Security & Tips

Token Metrics Team
5
MIN

APIs power modern software by exposing discrete access points called endpoints. Whether you re integrating a third-party data feed, building a microservice architecture, or wiring a WebSocket stream, understanding what an api endpoint is and how to design, secure, and monitor one is essential for robust systems.

What is an API endpoint and how it works

An api endpoint is a network-accessible URL or address that accepts requests and returns responses according to a protocol (usually HTTP/HTTPS or WebSocket). Conceptually, an endpoint maps a client intent to a server capability: retrieve a resource, submit data, or subscribe to updates. In a RESTful API, endpoints often follow noun-based paths (e.g., /users/123) combined with HTTP verbs (GET, POST, PUT, DELETE) to indicate the operation.

Key technical elements of an endpoint include:

  • URI pattern (path and optional query parameters)
  • Supported methods (verbs) and expected payloads
  • Authentication and authorization requirements
  • Response format and status codes
  • Rate limiting and throttling rules

Endpoints can be public (open to third parties) or private (internal to a service mesh). For crypto-focused data integrations, api endpoints may also expose streaming interfaces (WebSockets) or webhook callbacks for asynchronous events. For example, Token Metrics is an example of an analytics provider that exposes APIs for research workflows.

Types of endpoints and common protocols

Different application needs favor different endpoint types and protocols:

  • REST endpoints (HTTP/HTTPS): Simple, stateless, and cache-friendly, ideal for resource CRUD operations and broad compatibility.
  • GraphQL endpoints: A single endpoint that accepts queries allowing clients to request exactly the fields they need; reduces overfetching but requires careful schema design and complexity control.
  • WebSocket endpoints: Bidirectional, low-latency channels for streaming updates (market data, notifications). Useful when real-time throughput matters.
  • Webhook endpoints: Server-to-server callbacks where your service exposes a publicly accessible endpoint to receive event notifications from another system.

Choosing a protocol depends on consistency requirements, latency tolerance, and client diversity. Hybrid architectures often combine REST for configuration and GraphQL/WebSocket for dynamic data.

Design best practices for robust API endpoints

Good endpoint design improves developer experience and system resilience. Follow these practical practices:

  1. Clear and consistent naming: Use predictable URI patterns and resource-oriented paths. Avoid action-based endpoints like /getUserData in favor of /users/{id}.
  2. Versioning: Expose versioned endpoints (e.g., /v1/users) to avoid breaking changes for consumers.
  3. Input validation: Validate payloads early and return explicit error codes and messages to guide client correction.
  4. Pagination and filtering: For list-heavy endpoints, require pagination tokens or limits to protect backend resources.
  5. Documentation and examples: Provide schema samples, curl examples, and expected response bodies to accelerate integration.

API schema tools (OpenAPI/Swagger, AsyncAPI) let you define endpoints, types, and contracts programmatically, enabling automated client generation, testing, and mock servers during development.

Security, rate limits, and monitoring

Endpoints are primary attack surfaces. Security and observability are critical:

  • Authentication & Authorization: Prefer token-based schemes (OAuth2, JWT) with granular scopes. Enforce least privilege for each endpoint.
  • Transport security: Enforce TLS, HSTS, and secure ciphers to protect data in transit.
  • Rate limiting & quotas: Apply per-key and per-IP limits to mitigate abuse and preserve quality of service.
  • Input sanitization: Prevent injection attacks by whitelisting allowed fields and escaping inputs.
  • Observability: Emit structured logs, traces, and metrics per endpoint. Monitor latency percentiles, error rates, and traffic patterns to detect regressions early.

Operational tooling such as API gateways, service meshes, and managed API platforms provide built-in policy enforcement for security and rate limiting, reducing custom code complexity.

Build Smarter Crypto Apps & AI Agents with Token Metrics

Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

What is the difference between an api endpoint and an API?

An API is the overall contract and set of capabilities a service exposes; an api endpoint is a specific network address (URI) where one of those capabilities is accessible. Think of the API as the menu and endpoints as the individual dishes.

How should I secure a public api endpoint?

Use HTTPS only, require authenticated tokens with appropriate scopes, implement rate limits and IP reputation checks, and validate all input. Employ monitoring to detect anomalous traffic patterns and rotate credentials periodically.

When should I version my endpoints?

Introduce explicit versioning when you plan to make breaking changes to request/response formats or behavior. Semantic versioning in the path (e.g., /v1/) is common and avoids forcing clients to adapt unexpectedly.

What are effective rate-limiting strategies?

Combine per-key quotas, sliding-window or token-bucket algorithms, and burst allowances. Communicate limits via response headers and provide clear error codes and retry-after values so clients can back off gracefully.

Which metrics should I monitor for endpoints?

Track request rate (RPS), error rate (4xx/5xx), latency percentiles (p50, p95, p99), and active connections for streaming endpoints. Correlate with upstream/downstream service metrics to identify root causes.

When is GraphQL preferable to REST for endpoints?

Choose GraphQL when clients require flexible field selection and you want to reduce overfetching. Prefer REST for simple resource CRUD patterns and when caching intermediaries are important. Consider team familiarity and tooling ecosystem as well.

Disclaimer

The information in this article is technical and educational in nature. It is not financial, legal, or investment advice. Implementations should be validated in your environment and reviewed for security and compliance obligations specific to your organization.

Choose from Platinum, Gold, and Silver packages
Reach with 25–30% open rates and 0.5–1% CTR
Craft your own custom ad—from banners to tailored copy
Perfect for Crypto Exchanges, SaaS Tools, DeFi, and AI Products