Crypto Basics

Is Kraken Safe? - A Comprehensive Review

Is Kraken safe? Uncover the truth in our comprehensive review. Learn about the platform's security measures and user experiences.
S. Vishwa
5 Minutes
MIN

Cryptocurrency exchanges play a crucial role in the world of digital assets, allowing users to buy, sell, and trade various cryptocurrencies. One such exchange that has gained significant attention is Kraken. 

With its established reputation and a wide range of features and services, many investors are curious to know: Is Kraken safe? 

In this comprehensive review, we will delve into the security measures, fees, customer support, and overall usability of the Kraken exchange to determine whether it is a trustworthy platform for cryptocurrency trading.

Kraken: An Overview

Founded in 2011, Kraken is one of the oldest cryptocurrency exchanges in the industry. It has become a prominent player, offering a wide range of trading options and supporting over 200 cryptocurrencies.

Kraken stands out for its low trading fees, 24/7 customer support, and commitment to security. Let's take a closer look at these key aspects.

Trading Fees

One of the primary considerations for any trader is the cost associated with trading on an exchange. Kraken offers competitive trading fees that are among the lowest in the industry. 

The fees are based on a maker-taker model, where makers provide liquidity to the market and incur lower fees, while takers remove liquidity and pay slightly higher fees.

The trading fees on Kraken start at 0.26 percent for takers and 0.16 percent for makers. However, as your trading volume increases, the fees decrease.

For example, if your monthly trading volume exceeds $10 million, you can enjoy zero percent fees for takers and 0.10 percent for makers. This fee structure makes Kraken an attractive option for high-volume traders.

Security Measures

When it comes to cryptocurrency exchanges, security is of utmost importance. Kraken takes security seriously and has implemented robust measures to protect user funds. 

The exchange has never been hacked, which is a testament to its commitment to safeguarding customer assets.

Kraken employs a multi-layered security approach. The majority of user funds are stored in offline "cold" wallets, which are physically isolated from online systems and inaccessible to hackers. 

Only a small portion of funds required for liquidity are kept in online "hot" wallets. Additionally, all wallets and data are encrypted, and Kraken undergoes regular security audits to ensure the highest level of protection.

Also Check -  The Latest Offers from Kraken

Customer Support

Having reliable customer support is essential for any cryptocurrency exchange. Kraken distinguishes itself by offering 24/7 customer support. 

Traders can reach out to the exchange's dedicated support team through live chat, email, or phone. The availability of phone support sets Kraken apart from many other exchanges, as it allows users to receive immediate assistance and resolve any issues they may encounter.

In addition to direct support, Kraken provides a comprehensive support library that covers various topics related to account setup, trading strategies, and security. This educational material helps both novice and experienced traders navigate the complexities of cryptocurrency trading.

Usability and Features

Kraken offers a user-friendly interface that caters to both beginners and experienced traders. 

The exchange provides different order options, including simple, intermediate, and advanced, allowing users to choose the level of complexity that suits their trading preferences. The platform also offers a mobile app, ensuring traders can access their accounts and execute trades on the go.

For advanced traders, Kraken offers margin trading with leverage of up to 5x. This feature amplifies traders' potential gains but also carries higher risks, so caution is advised. 

Additionally, Kraken provides a wide selection of cryptocurrencies for trading, making it suitable for traders seeking exposure to various digital assets.

Is Kraken Safe?

Now that we have explored the key features of Kraken, let's address the primary question: Is Kraken safe? The exchange has implemented several security measures to protect user funds and ensure a secure trading environment.

Commingling of Funds

One of the concerns raised by the Securities and Exchange Commission (SEC) is the alleged commingling of customers' funds with Kraken's own funds. 

The SEC argues that this practice poses a significant risk to customers. However, Kraken disputes these allegations and is currently fighting the charges in court.

While the outcome of this legal battle remains uncertain, it is important to note that Kraken has never experienced a security breach or loss of customer funds. 

The exchange's security track record and commitment to protecting user assets should reassure traders.

Security Audits and Compliance

Kraken is known for its proactive approach to security and compliance. The exchange conducts regular security audits, not only for its own systems but also for new cryptocurrencies and crypto security devices. 

By thoroughly vetting new listings, Kraken ensures that only secure and reputable assets are available for trading on its platform. Moreover, Kraken is a regulated exchange that complies with rules and regulations in all supported jurisdictions. 

It is registered as a Money Services Business (MSB) with FinCEN in the United States and FINTRAC in Canada and regulated by the Financial Conduct Authority (FCA) in the United Kingdom. These regulatory measures contribute to the overall safety and trustworthiness of the exchange.

Conclusion: Is Kraken Safe?

Our comprehensive review shows Kraken appears to be a safe and reputable cryptocurrency exchange. The combination of low trading fees, robust security measures, 24/7 customer support, and regulatory compliance makes Kraken an attractive choice for cryptocurrency traders.

While the ongoing legal battle with the SEC raises some concerns, it is important to note that Kraken has managed to avoid any significant hacking incidents and has a strong track record of protecting user funds. 

However, it is worth mentioning that there are grievances from users on internet forums regarding compromised personal accounts on Kraken. 

Traders should exercise caution and conduct their own due diligence before engaging in any trading activities, but overall, Kraken can be considered a reliable platform for cryptocurrency trading.

Please note that investing in cryptocurrencies carries risks, and it is essential to stay informed and make informed decisions based on your personal risk tolerance and financial circumstances.

Disclaimer

The information provided on this website does not constitute investment advice, financial advice, trading advice, or any other advice, and you should not treat any of the website's content as such.

Token Metrics does not recommend buying, selling, or holding any cryptocurrency. Conduct your due diligence and consult your financial advisor before making investment decisions.

Build Smarter Crypto Apps &
AI Agents in Minutes, Not Months
Real-time prices, trading signals, and on-chain insights all from one powerful API.
Grab a Free API Key
Token Metrics Team
Token Metrics Team

Recent Posts

Crypto Basics

Unleash AI Alpha: How Traders and Developers Are Dominating with Token Metrics API & SDK

Token Metrics Team
5 mins
MIN

In crypto, timing isn’t everything—intelligence is.

The market never sleeps, and decisions based on lagging data can cost you profits. That’s why forward-thinking traders, developers, and institutions are turning to the Token Metrics AI API & SDK—a powerhouse of real-time, AI-powered intelligence engineered to give you a lasting edge.

🎯 Built for Real Crypto Alpha

The Token Metrics API and SDK empowers you to build AI-driven trading agents that capture market-leading alpha—no matter your size or experience level. The same AI engine that identified MATIC at $0.03 and SOL at $1 is now accessible to everyone via a simple, developer-friendly interface.

At the core of the platform lies a powerful value proposition:

  • AI-Driven Precision for Crypto – Leverage advanced machine learning models trained on crypto market dynamics to generate real-time, actionable trading signals.

  • Autonomous Crypto Trading Agents – Build intelligent agents that execute optimized strategies across centralized and decentralized exchanges (CEXs and DEXs).

  • Real Crypto Alpha Generation – Tap into backtested AI grades and metrics that fuel high-confidence, data-driven decisions and consistent profitability.

🔧 What You Can Build

With over 20 high-performance endpoints and blazing-fast response times, the Token Metrics API lets you build smarter, faster, and more intelligent tools, including:

  • AI Trading Agents – Deploy autonomous agents powered by real-time buy/sell signals across your preferred exchanges.

  • DeFAI Applications – Build decentralized finance AI agents that execute on-chain trades, perform arbitrage, snipe listings, and more.

  • Investor Tools – Evaluate assets with proprietary grades across fundamentals, technology, risk, and valuation.

  • Market Dashboards – Visualize sentiment, volatility, support/resistance, and correlation in real-time.

  • Telegram/Discord Agents – Deliver AI-powered trading alerts and market updates directly to your communities.

Whether you're building a simple agent or a full-scale DeFi AI system, the API offers all the power you need to innovate.

🧰 Made for Builders

From weekend hackers to institutional quant teams, Token Metrics provides the intelligence layer for building next-gen crypto products.

🔥 Beat the Market with Intelligence

In a market where seconds matter, having predictive analytics and AI-generated alpha can be the difference between catching the wave or getting left behind. With everything from Sharpe ratios to sentiment data, Token Metrics turns noise into signal—giving you the confidence to act, not react.

Whether you're building DeFAI agents, algorithmic trading platforms, or market monitoring dashboards, Token Metrics gives you the tools to lead.

✅ Ready to Get Started?

  • Create your free account

  • Claim 500 free API calls

  • Explore the docs and start building today

👉 https://www.tokenmetrics.com/crypto-data-api

Crypto Basics

Token Metrics Launches Its API & SDK: Fueling the Future of Crypto Trading Agents

Token Metrics Team
5 mins
MIN

In a move that could fundamentally transform how crypto markets operate, Token Metrics has unveiled its highly anticipated AI-powered API and software development kit (SDK), providing the essential intelligence infrastructure that developers, traders, and institutions need to build their own high-performing trading AI agents.

The Intelligence Gap in Crypto Markets

For years, crypto market participants have faced a significant disadvantage against institutional players with proprietary AI systems. While most traders rely on lagging indicators and fragmented information sources, institutions leverage sophisticated algorithms and real-time analytics to capture alpha.

Token Metrics' CEO Ian Balina recognized this imbalance firsthand.

"What we've built is essentially the democratization of institutional trading advantages," Balina noted. "We're putting the same AI that spotted MATIC at $0.03 and SOL at $100 directly into an API that developers, traders, and funds can use to power their own trading agents."

Powering the Next Generation of Trading AI Agents

As trading agents and AI agents become mainstream in crypto, Token Metrics is positioning itself as the intelligence layer that fuels this trend. The API serves as the crucial foundation that enables users to build sophisticated AI trading agents without developing complex machine-learning models from scratch.

This API represents the culmination of web3 and AI technologies, helping brands and developers integrate advanced trading intelligence directly into their platforms, products, and services.

One API to Rule Them All: 20+ Intelligence Endpoints

The platform features over 20 specialized endpoints that developers can leverage to build various types of trading agents:

  • Trading Signals – AI-driven buy/sell recommendations based on real-time market conditions
  • Investor & Trader Grades – Proprietary risk-adjusted scoring for crypto assets
  • Price Predictions – Machine learning-powered forecasts across multiple timeframes
  • Sentiment Analysis – Aggregated insights from social media, news, and market data
  • Market Indicators – Advanced metrics, including correlation analysis and volatility trends

According to early users, the sentiment analysis endpoint has proven particularly valuable. 

Building Different Types of Trading Agents

Token Metrics' API enables developers to create various specialized trading agents that are increasingly becoming essential in the crypto ecosystem:

CEX Trading Agents

Developers can build agents that automate profitable trades on centralized exchanges like Binance, Coinbase, and Kraken, with the API providing the real-time intelligence needed for effective decision-making.

DEX Trading Agents

The API is optimized to support agents operating on decentralized exchanges such as Uniswap and Aerodrome, with specialized data for arbitrage opportunities, token sniping, and market making—areas where speed and precision are paramount.

Market Prediction Dashboards

Build tools that confidently predict market movements based on backtested insights from the API, giving users the ability to visualize trends and make informed decisions.

Communication Channel Agents

Create value for communities through Telegram and Discord agents that deliver real-time crypto signals directly to users, with all intelligence sourced directly from the Token Metrics API.

A Tokenized Ecosystem with DAO Governance

Perhaps, the most innovative aspect of Token Metrics' API is its tokenized access model, which stands in stark contrast to traditional subscription services.

Users can start with 500 free API calls monthly at zero cost, then unlock higher limits by staking TMAI tokens. This approach creates a self-reinforcing ecosystem where:

  • Simply connecting to the API automatically awards DAO rights
  • API users earn while they build through platform revenue-sharing
  • Stakers gain governance power to vote on new features

Who's Building with the API?

The API has found traction across multiple segments of the crypto ecosystem:

  • Developers are creating market-leading trading tools, DeFAI applications, and agentic dashboards by integrating the API's intelligence
  • Traders are building autonomous agents that maximize returns with real-time data from the API, eliminating emotional decision-making
  • Hedge Funds are optimizing portfolios by feeding the API's signals into their proprietary systems
  • Institutions are scaling operations by connecting the API to their existing trading infrastructure

The Future of Crypto Is Agentic

What makes Token Metrics' offering truly revolutionary is how it enables the shift toward agentic trading—widely considered the future of crypto markets. The platform has streamlined the onboarding process into three simple steps:

  1. Create an Account: Access the market-leading TMAI API with 500 free calls per month
  2. Explore Documentation: Comprehensive guides and tutorials help users integrate the API quickly
  3. Build and Scale: Develop trading agents that leverage Token Metrics' intelligence

The platform is currently accepting new API users, with a particular focus on developers building trading algorithms, portfolio management tools, and market intelligence dashboards.

Those interested in experiencing "the GREEN side of crypto" can visit Token Metrics Data API  to generate an API key and begin integrating this powerful intelligence layer into their trading systems today.

Announcements

Stop Guessing, Start Trading: The Token Metrics API Advantage

Token Metrics Team
3 min
MIN

Big news: We’re cranking up the heat on AI-driven crypto analytics with the launch of the Token Metrics API and our official SDK (Software Development Kit). This isn’t just an upgrade – it's a quantum leap, giving traders, hedge funds, developers, and institutions direct access to cutting-edge market intelligence, trading signals, and predictive analytics.

Crypto markets move fast, and having real-time, AI-powered insights can be the difference between catching the next big trend or getting left behind. Until now, traders and quants have been wrestling with scattered data, delayed reporting, and a lack of truly predictive analytics. Not anymore.

The Token Metrics API delivers 32+ high-performance endpoints packed with powerful AI-driven insights right into your lap, including:

  • Trading Signals: AI-driven buy/sell recommendations based on real-time market conditions.
  • Investor & Trader Grades: Our proprietary risk-adjusted scoring for assessing crypto assets.
  • Price Predictions: Machine learning-powered forecasts for multiple time frames.
  • Sentiment Analysis: Aggregated insights from social media, news, and market data.
  • Market Indicators: Advanced metrics, including correlation analysis, volatility trends, and macro-level market insights.

Getting started with the Token Metrics API is simple:

  1. Sign up at www.tokenmetrics.com/api
  2. Generate an API key and explore sample requests.
  3. Choose a tier–start with 50 free API calls/month, or stake TMAI tokens for premium access.
  4. Optionally–download the SDK, install it for your preferred programming language, and follow the provided setup guide.

At Token Metrics, we believe data should be decentralized, predictive, and actionable. 

The Token Metrics API & SDK bring next-gen AI-powered crypto intelligence to anyone looking to trade smarter, build better, and stay ahead of the curve. With our official SDK, developers can plug these insights into their own trading bots, dashboards, and research tools – no need to reinvent the wheel.

Choose from Platinum, Gold, and Silver packages
Reach with 25–30% open rates and 0.5–1% CTR
Craft your own custom ad—from banners to tailored copy
Perfect for Crypto Exchanges, SaaS Tools, DeFi, and AI Products