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Top Regulatory Compliance/KYC/AML Providers (2025)

See the 10 best crypto KYC/AML providers for 2025—IDV, screening, blockchain analytics, and Travel Rule. Compare picks and choose the right stack.
Sam Monac
5 min
MIN
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Why crypto compliance, KYC/AML & blockchain analytics vendors Matters in September 2025

If you operate an exchange, wallet, OTC desk, or DeFi on-ramp, choosing the right KYC/AML providers can be the difference between smooth growth and painful remediation. In 2025, regulators continue to tighten enforcement (Travel Rule, sanctions screening, transaction monitoring), while criminals get more sophisticated across bridges, mixers, and multi-chain hops. This guide shortlists ten credible vendors that help crypto businesses verify users, monitor wallets and transactions, and comply with global rules.
Definition (snippet): KYC/AML providers are companies that deliver identity verification, sanctions/PEP screening, blockchain analytics, transaction monitoring, and Travel Rule tooling so crypto businesses can meet regulatory obligations and reduce financial crime risk.

SECONDARY_KEYWORDS woven below: crypto compliance, blockchain analytics, transaction monitoring, Travel Rule.

How We Picked (Methodology & Scoring)

  • What we scored (weights): Market adoption & scale (liquidity 30 as a proxy for coverage & volume handled), security posture 25 (audits, data protection, regulatory alignment), coverage 15 (chains, assets, jurisdictions), costs 15 (pricing transparency, efficiency), UX 10 (API, case mgmt., automation), support 5 (docs, SLAs).

  • Data sources: Only official product pages, security/trust centers, and documentation; widely cited market datasets used only to cross-check asset/chain coverage. “Last updated September 2025.” Chainalysis+2TRM Labs+2

Top 10 crypto compliance, KYC/AML & blockchain analytics vendors in September 2025

1. Chainalysis — Best for cross-chain transaction risk & investigations

Why Use It: Chainalysis KYT and Reactor pair broad chain/token coverage with real-time risk scoring and deep investigative tooling. If you need automated alerts on deposits/withdrawals and the ability to trace through bridges/mixers/DEXs, it’s a proven, regulator-recognized stack.
Best For: Centralized exchanges, custodians, banks with crypto exposure, law enforcement teams.
Notable Features: Real-time KYT alerts • Cross-chain tracing • Case management & APIs • Attribution datasets.
Consider If: You want an enterprise-grade standard and investigator workflows under one roof.
Alternatives: TRM Labs, Elliptic. Chainalysis+1
Regions: Global • Fees/Notes: Quote-based, volume/seat tiers.

2. TRM Labs — Best for fast-moving threat intel & sanctions coverage

Why Use It: TRM’s transaction monitoring taps a large, fast-growing database of illicit activity and extends screening beyond official lists to include threat actor footprints on-chain. Strong coverage and practical APIs make it easy to plug into existing case systems.
Best For: Exchanges, payment processors, fintechs expanding into web3, risk teams that need flexible rules.
Notable Features: Real-time monitoring • Sanctions & threat actor intelligence • Case mgmt. integrations • Multi-chain coverage.
Consider If: You prioritize dynamic risk models and frequent list updates.
Alternatives: Chainalysis, Elliptic. TRM Labs+1
Regions: Global • Fees/Notes: Enterprise contracts; volume-based.

3. Elliptic — Best for scalable wallet screening at exchange scale

Why Use It: Elliptic’s Lens and Screening solutions streamline wallet/transaction checks with chain-agnostic coverage and audit-ready workflows. It’s built for high-volume screening with clean APIs and strong reporting for regulators and internal audit.
Best For: CEXs, payment companies, institutional custody, risk ops needing bulk screening.
Notable Features: Wallet & TX screening • Cross-chain risk detection • Audit trails • Customer analytics.
Consider If: You need mature address screening and large-scale throughput.
Alternatives: Chainalysis, TRM Labs. Elliptic+1
Regions: Global • Fees/Notes: Quote-based; discounts by volume.

4. ComplyAdvantage — Best for sanctions/PEP/adverse media screening in crypto

Why Use It: An AML data powerhouse for KYC and ongoing monitoring that many crypto companies use to meet screening obligations and reduce false positives. Strong watchlist coverage, adverse media, and continuous monitoring help you satisfy banking partners and auditors.
Best For: Exchanges and fintechs that want robust sanctions/PEP data plus transaction monitoring.
Notable Features: Real-time sanctions & watchlists • Ongoing monitoring • Payment screening • Graph analysis.
Consider If: You want a single vendor for screening + monitoring alongside your analytics stack.
Alternatives: Jumio (Screening), Sumsub. ComplyAdvantage+1
Regions: Global • Fees/Notes: Tiered enterprise pricing.

5. Sumsub — Best all-in-one KYC/KYB + crypto monitoring

Why Use It: Crypto-focused onboarding with liveness, documents, KYB, Travel Rule support, and transaction monitoring—plus in-house legal experts to interpret changing rules. Good for teams that need to orchestrate identity checks and AML controls in one flow.
Best For: Global exchanges, NFT/DeFi ramps, high-growth startups entering new markets.
Notable Features: KYC/KYB • Watchlists/PEPs • Device intelligence • Crypto TX monitoring • Case management.
Consider If: You want one vendor for identity + AML + Travel Rule workflow.
Alternatives: Jumio, ComplyAdvantage. Sumsub+1
Regions: Global • Fees/Notes: Per-verification & volume tiers.

6. Jumio — Best for enterprise-grade identity + AML screening

Why Use It: Jumio combines biometric KYC with automated AML screening (PEPs/sanctions) and ongoing monitoring. Its “KYX” approach provides identity insights across the customer lifecycle, helping reduce fraud while keeping onboarding friction reasonable.
Best For: Regulated exchanges, banks, brokerages with strict KYC/AML controls.
Notable Features: Biometric verification • PEPs/sanctions screening • Ongoing monitoring • Single-API platform.
Consider If: You need global coverage and battle-tested uptime/SLA.
Alternatives: Sumsub, Onfido (not listed). Jumio+1
Regions: Global • Fees/Notes: Custom enterprise pricing.

7. Notabene — Best end-to-end Travel Rule platform

Why Use It: Notabene focuses on pre-transaction decisioning, counterparty VASP due diligence, and sanctions screening across multiple Travel Rule protocols. It’s purpose-built for crypto compliance teams facing enforcement of FATF Recommendation 16.
Best For: Exchanges, custodians, and B2B payment platforms needing Travel Rule at scale.
Notable Features: Pre-TX checks • Counterparty VASP verification • Multi-protocol messaging • Jurisdictional rules engine.
Consider If: Your regulators or banking partners expect full Travel Rule compliance today.
Alternatives: Shyft Veriscope, 21 Analytics. Notabene+1
Regions: Global • Fees/Notes: Annual + usage components.

8. Shyft Network Veriscope — Best decentralized, interoperable Travel Rule messaging

Why Use It: Veriscope provides decentralized VASP discovery, secure VASP-to-VASP PII exchange, and “sunrise issue” lookback to help during uneven global rollouts. Pay-as-you-go pricing can be attractive for newer programs.
Best For: Global VASPs that want decentralized discovery and interoperability.
Notable Features: Auto VASP discovery • Secure PII transfer (no central PII storage) • Lookback support • Interoperability.
Consider If: You prefer decentralized architecture and usage-based pricing.
Alternatives: Notabene, 21 Analytics. shyft.network+1
Regions: Global • Fees/Notes: Pay-as-you-go; no setup fees. shyft.network

9. Merkle Science — Best for predictive blockchain risk analytics

Why Use It: Merkle Science’s platform emphasizes predictive risk modeling and DeFi/smart contract forensics, helping compliance teams see beyond static address tags. Good complement when you monitor emerging chains and token types.
Best For: Exchanges and protocols active in DeFi, new L1/L2 ecosystems, or smart-contract risk.
Notable Features: Predictive risk scores • DeFi & contract forensics • Case tooling • API integrations.
Consider If: You need analytics tuned for newer protocols and token standards.
Alternatives: Chainalysis, TRM Labs. merklescience.com+1
Regions: Global • Fees/Notes: Quote-based enterprise pricing.

10. Scorechain — Best EU-born analytics with audit-ready reporting

Why Use It: Based in Luxembourg, Scorechain offers risk scoring, transaction monitoring, and reporting designed to fit EU frameworks—useful for MiCA/TFR-aligned programs. Teams like the straightforward reporting exports for audits and regulators.
Best For: EU-focused exchanges, neobanks, and tokenization platforms.
Notable Features: Risk scoring • Transaction monitoring • Audit-ready reports • Tools for Travel Rule workflows.
Consider If: Your footprint is primarily EU and you want EU-centric vendor DNA.
Alternatives: Crystal (EU), Elliptic. Scorechain+1
Regions: EU/Global • Fees/Notes: Enterprise licenses; fixed and usage options.

Decision Guide: Best By Use Case

  • Regulated U.S. exchange: Chainalysis, TRM Labs

  • Global wallet screening at scale: Elliptic

  • Enterprise KYC + AML screening combo: Jumio, Sumsub

  • Travel Rule (end-to-end ops): Notabene

  • Travel Rule (decentralized, pay-as-you-go): Shyft Veriscope

  • DeFi/smart-contract forensics: Merkle Science

  • EU-centric programs / audit exports: Scorechain

  • Sanctions/PEP data depth: ComplyAdvantage

How to Choose the Right crypto compliance, KYC/AML & blockchain analytics vendors (Checklist)

  • Jurisdiction & licensing: Confirm the vendor supports your countries and regulator expectations (e.g., FATF R.16 Travel Rule).

  • Coverage: Chains/tokens you touch today and plan to touch in 12–18 months.

  • Identity depth: Liveness, device checks, KYB for entities, ongoing monitoring.

  • Analytics & monitoring: Risk models, false-positive rate, sanctions coverage cadence.

  • APIs & workflow: Case management, alert triage, audit trails, BI exports.

  • Costs: Pricing model (per-verification, per-alert, or pay-as-you-go).

  • Security: Data handling, PII minimization, breach history, regional data residency.

  • Red flags: “Black box” risk scores without documentation; no audit logs.

Use Token Metrics With Any crypto compliance, KYC/AML & blockchain analytics vendors

  • AI Ratings: Screen assets and spot structural risks before you list.
  • Narrative Detection: Track shifts that correlate with on-chain risk trends.

  • Portfolio Optimization: Balance exposure as assets pass compliance checks.

  • Alerts & Signals: Monitor entries/exits once assets are approved.
    Workflow: Research vendors → Select/implement → List/enable assets → Monitor with Token Metrics alerts.

 Primary CTA: Start a free trial of Token Metrics.

Security & Compliance Tips

  • Enforce 2FA and role-based access for compliance consoles.

  • Separate PII from blockchain telemetry; minimize retention.

  • Implement Travel Rule pre-transaction checks where required. FATF

  • Test sanctions list update cadences and backfill behavior.

  • Document SAR/STR processes and case handoffs.

This article is for research/education, not financial advice.

Beginner Mistakes to Avoid

  • Picking a vendor with great KYC but no Travel Rule path.

  • Ignoring chain/token roadmaps—coverage gaps appear later.

  • Under-investing in case management/audit trails.

  • Relying solely on address tags without behavior analytics.

  • Not budgeting for ongoing monitoring (alerts grow with volume).

FAQs

What’s the difference between KYC and KYT (Know Your Transaction)?
KYC verifies an individual or entity at onboarding and during refresh cycles. KYT/transaction monitoring analyzes wallets and transfers in real time (or post-event) to identify suspicious activity, sanctions exposure, and patterns of illicit finance. TRM Labs

Do I need a Travel Rule solution if I only serve retail in one country?
Possibly. Many jurisdictions apply the Travel Rule above certain thresholds and when sending to other VASPs, even domestically. If you interoperate with global exchanges or custodians, you’ll likely need it. Notabene

How do vendors differ on sanctions coverage?
Screening providers update against official lists and, in some cases, extend coverage using intelligence on known threat actors’ wallets. Look for rapid refresh cycles and retroactive screening. TRM Labs

Can I mix-and-match KYC and blockchain analytics vendors?
Yes. Many teams use a KYC/AML screening vendor plus a blockchain analytics platform; some suites offer both, but best-of-breed mixes are common.

What’s a good starting stack for a new exchange?
A KYC/KYB vendor (Jumio or Sumsub), a sanctions/PEP screening engine (ComplyAdvantage or your KYC vendor’s module), a blockchain analytics platform (Chainalysis/TRM/Elliptic), and a Travel Rule tool (Notabene or Veriscope).

Conclusion + Related Reads

Compliance isn’t one tool; it’s a stack. If you’re U.S.-regulated and high-volume, start with Chainalysis or TRM plus Jumio or Sumsub. If you’re EU-led, Scorechain can simplify audits. For Travel Rule, choose Notabene (end-to-end) or Veriscope (decentralized/pay-as-you-go). Pair your chosen stack with Token Metrics to research, monitor, and act with confidence.

Related Reads:

  • Best Cryptocurrency Exchanges 2025

  • Top Derivatives Platforms 2025

  • Top Institutional Custody Providers 2025

Sources & Update Notes

We independently reviewed official product pages, docs, and security/trust materials for each provider (no third-party links in body). Shortlist refreshed September 2025; we’ll revisit as regulations, features, and availability change.

Scorechain — Product pages & glossary resources. Scorechain+1

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About Token Metrics
Token Metrics: AI-powered crypto research and ratings platform. We help investors make smarter decisions with unbiased Token Metrics Ratings, on-chain analytics, and editor-curated “Top 10” guides. Our platform distills thousands of data points into clear scores, trends, and alerts you can act on.
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analysts, data scientists, and crypto engineers
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analysts, data scientists, and crypto engineers
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analysts, data scientists, and crypto engineers
Token Metrics Team
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Recent Posts

Research

Why Is Web3 UX Still Poor Compared to Web2? Understanding the Challenges in 2025

Token Metrics Team
10
MIN

Web3 promises to revolutionize the internet by decentralizing control, empowering users with data ownership, and eliminating middlemen. The technology offers improved security, higher user autonomy, and innovative ways to interact with digital assets. With the Web3 market value expected to reach $81.5 billion by 2030, the potential seems limitless. Yet anyone who's interacted with blockchain products knows the uncomfortable truth: Web3 user experience often feels more like punishment than promise. From nerve-wracking first crypto transactions to confusing wallet popups and sudden unexplained fees, Web3 products still have a long way to go before achieving mainstream adoption. If you ask anyone in Web3 what the biggest hurdle for mass adoption is, UX is more than likely to be the answer. This comprehensive guide explores why Web3 UX remains significantly inferior to Web2 experiences in 2025, examining the core challenges, their implications, and how platforms like Token Metrics are bridging the gap between blockchain complexity and user-friendly crypto investing.

The Fundamental UX Gap: Web2 vs Web3

To understand Web3's UX challenges, we must first recognize what users expect based on decades of Web2 evolution. Web2, the "read-write" web that started in 2004, enhanced internet engagement through user-generated content, social media platforms, and cloud-based services with intuitive interfaces that billions use daily without thought.

Web2 applications provide seamless experiences: one-click logins via Google or Facebook, instant account recovery through email, predictable transaction costs, and familiar interaction patterns across platforms. Users have become accustomed to frictionless digital experiences that just work.

Web3, by contrast, introduces entirely new paradigms requiring users to manage cryptographic wallets, understand blockchain concepts, navigate multiple networks, pay variable gas fees, and take full custody of their assets. This represents a fundamental departure from familiar patterns, creating immediate friction.

Core Challenges Plaguing Web3 UX

1. Complex Onboarding and Wallet Setup

The first interaction with most decentralized applications asks users to "Connect Wallet." If you don't have MetaMask or another compatible wallet, you're stuck before even beginning. This creates an enormous barrier to entry where Web2 simply asks for an email address.

Setting up a Web3 wallet requires understanding seed phrases—12 to 24 random words that serve as the master key to all assets. Users must write these down, store them securely, and never lose them, as there's no "forgot password" option. One mistake means permanent loss of funds.

Most DeFi platforms and crypto wallets nowadays still have cumbersome and confusing interfaces for wallet creation and management. The registration process, which in Web2 takes seconds through social login options, becomes a multi-step educational journey in Web3.

2. Technical Jargon and Blockchain Complexity

Most challenges in UX/UI design for blockchain stem from lack of understanding of the technology among new users, designers, and industry leaders. Crypto jargon and complex concepts of the decentralized web make it difficult to grasp product value and master new ways to manage funds.

Getting typical users to understand complicated blockchain ideas represents one of the main design challenges. Concepts like wallets, gas fees, smart contracts, and private keys must be streamlined without compromising security or usefulness—a delicate balance few projects achieve successfully.

The blockchain itself is a complex theory requiring significant learning to fully understand. Web3 tries converting this specialized domain knowledge into generalist applications where novices should complete tasks successfully. When blockchain products first started being developed, most were created by experts for experts, resulting in products with extreme pain points, accessibility problems, and complex user flows.

3. Multi-Chain Fragmentation and Network Switching

Another common headache in Web3 is managing assets and applications across multiple blockchains. Today, it's not uncommon for users to interact with Ethereum, Polygon, Solana, or several Layer 2 solutions—all in a single session.

Unfortunately, most products require users to manually switch networks in wallets, manually add new networks, or rely on separate bridges to transfer assets. This creates fragmented and confusing experiences where users must understand which network each asset lives on and how to move between them.

Making users distinguish between different networks creates unnecessary cognitive burden. In Web2, users never think about which server hosts their data—it just works. Web3 forces constant network awareness, breaking the illusion of seamless interaction.

4. Unpredictable and Confusing Gas Fees

Transaction costs in Web3 are variable, unpredictable, and often shockingly expensive. Users encounter sudden, unexplained fees that can range from cents to hundreds of dollars depending on network congestion. There's no way to know costs precisely before initiating transactions, creating anxiety and hesitation.

Web3 experiences generally run on public chains, leading to scalability problems as multiple parties make throughput requests. The more transactions that occur, the higher gas fees become—an unsustainable model as more users adopt applications.

Users shouldn't have to worry about paying high gas fees as transaction costs. Web2 transactions happen at predictable costs or are free to users, with businesses absorbing payment processing fees. Web3's variable cost structure creates friction at every transaction.

5. Irreversible Transactions and Error Consequences

In Web2, mistakes are forgivable. Sent money to the wrong person? Contact support. Made a typo? Edit or cancel. Web3 offers no such mercy. Blockchain's immutability means transactions are permanent—send crypto to the wrong address and it's gone forever.

This creates enormous anxiety around every action. Users must triple-check addresses (long hexadecimal strings impossible to memorize), verify transaction details, and understand that one mistake could cost thousands. The nerve-wracking experience of making first crypto transactions drives many users away permanently.

6. Lack of Customer Support and Recourse

Web2 platforms offer customer service: live chat, email support, phone numbers, and dispute resolution processes. Web3's decentralized nature eliminates these safety nets. There's no one to call when things go wrong, no company to reverse fraudulent transactions, no support ticket system to resolve issues.

This absence of recourse amplifies fear and reduces trust. Users accustomed to consumer protections find Web3's "code is law" philosophy terrifying rather than empowering, especially when their money is at stake.

7. Poor Error Handling and Feedback

Web3 applications often provide cryptic error messages that technical users struggle to understand, let alone mainstream audiences. "Transaction failed" without explanation, "insufficient gas" without context, or blockchain-specific error codes mean nothing to average users.

Good UX requires clear, actionable feedback. Web2 applications excel at this—telling users exactly what went wrong and how to fix it. Web3 frequently leaves users confused, frustrated, and unable to progress.

8. Inconsistent Design Patterns and Standards

Crypto designs are easily recognizable by dark backgrounds, pixel art, and Web3 color palettes. But when hundreds of products have the same mysterious look, standing out while maintaining blockchain identity becomes challenging.

More problematically, there are no established UX patterns for Web3 interactions. Unlike Web2, where conventions like hamburger menus, shopping carts, and navigation patterns are universal, Web3 reinvents wheels constantly. Every application handles wallet connections, transaction confirmations, and network switching differently, forcing users to relearn basic interactions repeatedly.

9. Developer-Driven Rather Than User-Centric Design

The problem with most DeFi startups and Web3 applications is that they're fundamentally developer-driven rather than consumer-friendly. When blockchain products first launched, they were created by technical experts who didn't invest effort in user experience and usability.

This technical-first approach persists today. Products prioritize blockchain purity, decentralization orthodoxy, and feature completeness over simplicity and accessibility. The result: powerful tools that only experts can use, excluding the masses these technologies purportedly serve.

10. Privacy Concerns in User Research

The Web3 revolution caught UI/UX designers by surprise. The Web3 community values privacy and anonymity, making traditional user research challenging. How do you design for someone you don't know and who deliberately stays anonymous?

Researching without compromising user privacy becomes complex, yet dedicating time to deep user exploration remains essential for building products that resonate with actual needs rather than developer assumptions.

Why These Challenges Persist in 2025

Despite years of development and billions in funding, Web3 UX remains problematic for several structural reasons:

  • Technical Constraints: Blockchain's decentralized architecture inherently creates friction. Distributed consensus, cryptographic security, and immutability—the features making Web3 valuable—also make it complex.
  • Rapid Evolution: Due to rapid progress in Web3 technology, UX designers face unique challenges building interfaces that can adapt to new standards, protocols, and developments without complete redesigns. They must plan for future innovations while maintaining consistent experiences.
  • Limited UX Talent: Many UX designers still aren't into Web3, making it hard to understand and convey the value of innovative crypto products. The talent gap between Web2 UX expertise and Web3 understanding creates suboptimal design outcomes.
  • Economic Incentives: Early Web3 projects targeted crypto-native users who tolerated poor UX for technology benefits. Building for mainstream users requires different priorities and investments that many projects defer.

The Path Forward: Solutions Emerging in 2025

Despite challenges, innovative solutions are emerging to bridge the Web3 UX gap:

Account Abstraction and Smart Wallets

Modern crypto wallets embrace account abstraction enabling social recovery (using trusted contacts to restore access), seedless wallet creation via Multi-Party Computation, and biometric logins. These features make self-custody accessible without sacrificing security.

Email-Based Onboarding

Forward-looking approaches use email address credentials tied to Web3 wallets. Companies like Magic and Web3Auth create non-custodial wallets behind familiar email login interfaces using multi-party compute techniques, removing seed phrases from user experiences entirely.

Gasless Transactions

Some platforms absorb transaction costs or implement Layer 2 solutions dramatically reducing fees, creating predictable cost structures similar to Web2.

Unified Interfaces

Progressive platforms abstract blockchain complexity, presenting familiar Web2-like experiences while handling Web3 mechanics behind the scenes. Users interact through recognizable patterns without needing to understand underlying technology.

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The Future of Web3 UX

The ultimate success of Web3 hinges on user experience. No matter how revolutionary the technology, it will remain niche if everyday people find it too confusing, intimidating, or frustrating. Gaming, FinTech, digital identity, social media, and publishing will likely become Web3-enabled within the next 5 to 10 years—but only if UX improves dramatically.

UX as a competitive advantage, early design focus, and convergence with Web2 patterns are critical strategies for adoption. Designing for education and familiarity helps build trust, making blockchain invisibly integrated into daily digital interactions.

Conclusion: From Barrier to Bridge

Web3 UX remains significantly inferior to Web2 in 2025 due to fundamental challenges: complex onboarding, technical jargon, multi-chain fragmentation, unpredictable fees, irreversible errors, lack of support, poor feedback, inconsistent patterns, developer-centric design, and constrained user research. These stem from blockchain's architectural realities and the technical origins of the ecosystem. However, emerging solutions like account abstraction, email onboarding, gasless transactions, and unified interfaces demonstrate that blockchain’s power can be delivered through familiar and accessible user experiences.

Platforms like Token Metrics exemplify how prioritizing user needs and abstracting complexity enables mainstream adoption. To succeed, designers and developers must focus on user-centric principles, continuously adapting technology to meet user expectations rather than forcing users to adapt to blockchain complexities. The future belongs to platforms that make blockchain invisible, delivering benefits seamlessly and intuitively. As 2025 progresses, the gap between Web2 and Web3 UX will narrow, driven by competition, standardization, and the recognition that accessibility is key to success. Leveraging platforms like Token Metrics provides a glimpse of this user-friendly future, where powerful blockchain capabilities enhance everyday digital life without requiring technical expertise or patience.

Research

Why Is Web3 UX Still Poor Compared to Web2? Understanding the Challenges in 2025

Token Metrics Team
10
MIN

Web3 promises to revolutionize the internet by decentralizing control, empowering users with data ownership, and eliminating middlemen. The technology offers improved security, higher user autonomy, and innovative ways to interact with digital assets. With the Web3 market value expected to reach $81.5 billion by 2030, the potential seems limitless.Yet anyone who's interacted with blockchain products knows the uncomfortable truth: Web3 user experience often feels more like punishment than promise. From nerve-wracking first crypto transactions to confusing wallet popups and sudden unexplained fees, Web3 products still have a long way to go before achieving mainstream adoption. If you ask anyone in Web3 what the biggest hurdle for mass adoption is, UX is more than likely to be the answer.

This comprehensive guide explores why Web3 UX remains significantly inferior to Web2 experiences in 2025, examining the core challenges, their implications, and how platforms like Token Metrics are bridging the gap between blockchain complexity and user-friendly crypto investing.

The Fundamental UX Gap: Web2 vs Web3

To understand Web3's UX challenges, we must first recognize what users expect based on decades of Web2 evolution. Web2, the "read-write" web that started in 2004, enhanced internet engagement through user-generated content, social media platforms, and cloud-based services with intuitive interfaces that billions use daily without thought.

Web2 applications provide seamless experiences: one-click logins via Google or Facebook, instant account recovery through email, predictable transaction costs, and familiar interaction patterns across platforms. Users have become accustomed to frictionless digital experiences that just work.

Web3, by contrast, introduces entirely new paradigms requiring users to manage cryptographic wallets, understand blockchain concepts, navigate multiple networks, pay variable gas fees, and take full custody of their assets. This represents a fundamental departure from familiar patterns, creating immediate friction.

Core Challenges Plaguing Web3 UX

  1. Complex Onboarding and Wallet Setup: The first interaction with most decentralized applications asks users to "Connect Wallet." If you don't have MetaMask or another compatible wallet, you're stuck before even beginning. This creates an enormous barrier to entry where Web2 simply asks for an email address. Setting up a Web3 wallet requires understanding seed phrases—12 to 24 random words that serve as the master key to all assets. Users must write these down, store them securely, and never lose them, as there's no "forgot password" option. One mistake means permanent loss of funds. Most DeFi platforms and crypto wallets nowadays still have cumbersome and confusing interfaces for wallet creation and management. The registration process, which in Web2 takes seconds through social login options, becomes a multi-step educational journey in Web3.
  2. Technical Jargon and Blockchain Complexity: Most challenges in UX/UI design for blockchain stem from lack of understanding of the technology among new users, designers, and industry leaders. Crypto jargon and complex concepts of the decentralized web make it difficult to grasp product value and master new ways to manage funds. Getting typical users to understand complicated blockchain ideas represents one of the main design challenges. Concepts like wallets, gas fees, smart contracts, and private keys must be streamlined without compromising security or usefulness—a delicate balance few projects achieve successfully. The blockchain itself is a complex theory requiring significant learning to fully understand. Web3 tries converting this specialized domain knowledge into generalist applications where novices should complete tasks successfully. When blockchain products first started being developed, most were created by experts for experts, resulting in products with extreme pain points, accessibility problems, and complex user flows.
  3. Multi-Chain Fragmentation and Network Switching: Another common headache in Web3 is managing assets and applications across multiple blockchains. Today, it's not uncommon for users to interact with Ethereum, Polygon, Solana, or several Layer 2 solutions—all in a single session. Unfortunately, most products require users to manually switch networks in wallets, manually add new networks, or rely on separate bridges to transfer assets. This creates fragmented and confusing experiences where users must understand which network each asset lives on and how to move between them. Making users distinguish between different networks creates unnecessary cognitive burden. In Web2, users never think about which server hosts their data—it just works. Web3 forces constant network awareness, breaking the illusion of seamless interaction.
  4. Unpredictable and Confusing Gas Fees: Transaction costs in Web3 are variable, unpredictable, and often shockingly expensive. Users encounter sudden, unexplained fees that can range from cents to hundreds of dollars depending on network congestion. There's no way to know costs precisely before initiating transactions, creating anxiety and hesitation. Web3 experiences generally run on public chains, leading to scalability problems as multiple parties make throughput requests. The more transactions that occur, the higher gas fees become—an unsustainable model as more users adopt applications. Users shouldn't have to worry about paying high gas fees as transaction costs. Web2 transactions happen at predictable costs or are free to users, with businesses absorbing payment processing fees. Web3's variable cost structure creates friction at every transaction.
  5. Irreversible Transactions and Error Consequences: In Web2, mistakes are forgivable. Sent money to the wrong person? Contact support. Made a typo? Edit or cancel. Web3 offers no such mercy. Blockchain's immutability means transactions are permanent—send crypto to the wrong address and it's gone forever. This creates enormous anxiety around every action. Users must triple-check addresses (long hexadecimal strings impossible to memorize), verify transaction details, and understand that one mistake could cost thousands. The nerve-wracking experience of making first crypto transactions drives many users away permanently.
  6. Lack of Customer Support and Recourse: Web2 platforms offer customer service: live chat, email support, phone numbers, and dispute resolution processes. Web3's decentralized nature eliminates these safety nets. There's no one to call when things go wrong, no company to reverse fraudulent transactions, no support ticket system to resolve issues. This absence of recourse amplifies fear and reduces trust. Users accustomed to consumer protections find Web3's "code is law" philosophy terrifying rather than empowering, especially when their money is at stake.
  7. Poor Error Handling and Feedback: Web3 applications often provide cryptic error messages that technical users struggle to understand, let alone mainstream audiences. "Transaction failed" without explanation, "insufficient gas" without context, or blockchain-specific error codes mean nothing to average users. Good UX requires clear, actionable feedback. Web2 applications excel at this—telling users exactly what went wrong and how to fix it. Web3 frequently leaves users confused, frustrated, and unable to progress.
  8. Inconsistent Design Patterns and Standards: Crypto designs are easily recognizable by dark backgrounds, pixel art, and Web3 color palettes. But when hundreds of products have the same mysterious look, standing out while maintaining blockchain identity becomes challenging. More problematically, there are no established UX patterns for Web3 interactions. Unlike Web2, where conventions like hamburger menus, shopping carts, and navigation patterns are universal, Web3 reinvents wheels constantly. Every application handles wallet connections, transaction confirmations, and network switching differently, forcing users to relearn basic interactions repeatedly.
  9. Developer-Driven Rather Than User-Centric Design: The problem with most DeFi startups and Web3 applications is that they're fundamentally developer-driven rather than consumer-friendly. When blockchain products first launched, they were created by technical experts who didn't invest effort in user experience and usability. This technical-first approach persists today. Products prioritize blockchain purity, decentralization orthodoxy, and feature completeness over simplicity and accessibility. The result: powerful tools that only experts can use, excluding the masses these technologies purportedly serve.
  10. Privacy Concerns in User Research: The Web3 revolution caught UI/UX designers by surprise. The Web3 community values privacy and anonymity, making traditional user research challenging. How do you design for someone you don't know and who deliberately stays anonymous? Researching without compromising user privacy becomes complex, yet dedicating time to deep user exploration remains essential for building products that resonate with actual needs rather than developer assumptions.

Why These Challenges Persist in 2025

Despite years of development and billions in funding, Web3 UX remains problematic for several structural reasons:

  • Technical Constraints: Blockchain's decentralized architecture inherently creates friction. Distributed consensus, cryptographic security, and immutability—the features making Web3 valuable—also make it complex.
  • Rapid Evolution: Due to rapid progress in Web3 technology, UX designers face unique challenges building interfaces that can adapt to new standards, protocols, and developments without complete redesigns. They must plan for future innovations while maintaining consistent experiences.
  • Limited UX Talent: Many UX designers still aren't into Web3, making it hard to understand and convey the value of innovative crypto products. The talent gap between Web2 UX expertise and Web3 understanding creates suboptimal design outcomes.
  • Economic Incentives: Early Web3 projects targeted crypto-native users who tolerated poor UX for technology benefits. Building for mainstream users requires different priorities and investments that many projects defer.

The Path Forward: Solutions Emerging in 2025

Despite challenges, innovative solutions are emerging to bridge the Web3 UX gap:

  • Account Abstraction and Smart Wallets: Modern crypto wallets embrace account abstraction enabling social recovery (using trusted contacts to restore access), seedless wallet creation via Multi-Party Computation, and biometric logins. These features make self-custody accessible without sacrificing security.
  • Email-Based Onboarding: Forward-looking approaches use email address credentials tied to Web3 wallets. Companies like Magic and Web3Auth create non-custodial wallets behind familiar email login interfaces using multi-party compute techniques, removing seed phrases from user experiences entirely.
  • Gasless Transactions: Some platforms absorb transaction costs or implement Layer 2 solutions dramatically reducing fees, creating predictable cost structures similar to Web2.
  • Unified Interfaces: Progressive platforms abstract blockchain complexity, presenting familiar Web2-like experiences while handling Web3 mechanics behind the scenes. Users interact through recognizable patterns without needing to understand underlying technology.

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The Future of Web3 UX

The ultimate success of Web3 hinges on user experience. No matter how revolutionary the technology, it will remain niche if everyday people find it too confusing, intimidating, or frustrating. Gaming, FinTech, digital identity, social media, and publishing will likely become Web3-enabled within the next 5 to 10 years—but only if UX improves dramatically.

UX as Competitive Advantage: Companies embracing UX early see fewer usability issues, higher retention, and more engaged users. UX-driven companies continually test assumptions, prototype features, and prioritize user-centric metrics like ease-of-use, task completion rates, and satisfaction—core measures of Web3 product success.

Design as Education: Highly comprehensive Web3 design helps educate newcomers, deliver effortless experiences, and build trust in technology. Design becomes the bridge between innovation and adoption.

Convergence with Web2 Patterns: Successful Web3 applications increasingly adopt familiar Web2 patterns while maintaining decentralized benefits underneath. This convergence represents the path to mass adoption—making blockchain invisible to end users who benefit from its properties without confronting its complexity.

Conclusion: From Barrier to Bridge

Web3 UX remains significantly inferior to Web2 in 2025 due to fundamental challenges: complex onboarding, technical jargon, multi-chain fragmentation, unpredictable fees, irreversible errors, lack of support, poor feedback, inconsistent patterns, developer-centric design, and constrained user research.

These aren't superficial problems solvable through better visual design—they stem from blockchain's architectural realities and the ecosystem's technical origins. However, they're also not insurmountable. Innovative solutions like account abstraction, email-based onboarding, gasless transactions, and unified interfaces are emerging.

Token Metrics demonstrates that Web3 functionality can deliver through Web2-familiar experiences. By prioritizing user needs over technical purity, abstracting complexity without sacrificing capability, and maintaining intuitive interfaces, Token Metrics shows the path forward for the entire ecosystem.

For Web3 to achieve its transformative potential, designers and developers must embrace user-centric principles, continuously adapting to users' needs rather than forcing users to adapt to technology. The future belongs to platforms that make blockchain invisible—where users experience benefits without confronting complexity.

As we progress through 2025, the gap between Web2 and Web3 UX will narrow, driven by competition for mainstream users, maturing design standards, and recognition that accessibility determines success. The question isn't whether Web3 UX will improve—it's whether improvements arrive fast enough to capture the massive opportunity awaiting blockchain technology.

‍For investors navigating this evolving landscape, leveraging platforms like Token Metrics that prioritize usability alongside sophistication provides a glimpse of Web3's user-friendly future—where powerful blockchain capabilities enhance lives without requiring technical expertise, patience, or tolerance for poor design.‍

Research

Top Crypto Prediction Markets: The Complete 2025 Guide to Trading the Future

Token Metrics Team
8
MIN

The prediction revolution is transforming crypto investing in 2025. From AI-powered price prediction platforms to blockchain-based event markets, today's tools help investors forecast everything from token prices to election outcomes with unprecedented accuracy. With billions in trading volume and cutting-edge AI analytics, these platforms are reshaping how we predict, trade, and profit from future events. Whether you're forecasting the next 100x altcoin or betting on real-world outcomes, this comprehensive guide explores the top prediction tools dominating 2025.

Understanding Crypto Prediction Tools vs. Prediction Markets

Before diving in, it's crucial to distinguish between two types of prediction platforms:

  • Crypto Price Prediction Platforms (like Token Metrics) use AI and data analytics to forecast cryptocurrency price movements, identify promising tokens, and generate trading signals.
  • Event Prediction Markets (like Polymarket and Kalshi) are blockchain-powered platforms where users trade on real-world event outcomes—elections, sports, economic indicators, and yes, even crypto prices.

Both serve valuable but different purposes. Let's explore the top tools in each category.

The #1 Crypto Price Prediction Platform

Token Metrics - AI-Powered Crypto Intelligence Leader

Token Metrics stands as the premier AI-driven crypto research and investment platform, scanning over 6,000 tokens daily to provide data-backed predictions and actionable insights. With a user base of 110,000+ crypto traders and $8.5 million raised from 3,000+ investors, Token Metrics has established itself as the industry's most comprehensive prediction tool.

What Makes Token Metrics the Top Price Prediction Tool:

  • AI-Driven Analytics Engine: Token Metrics' AI and machine learning algorithms identify potential trends and predict future price movements by analyzing fundamental reports, code quality, sentiment analysis, moving averages, and support/resistance levels. The platform processes massive datasets 24/7 to spot opportunities before they go mainstream.
  • Comprehensive Scoring System: Every token receives both a Trader Grade (for short-term momentum) and Investor Grade (for long-term fundamentals) based on technical analysis, on-chain data, fundamental metrics, sentiment and social data, and exchange data.
  • Moonshot Discovery: The Moonshots feature uses AI to highlight daily tokens with 10x–100x potential before they hit major exchanges, giving investors early access to high-upside opportunities.
  • Real-Time Signals & Alerts: Get instant bullish and bearish alerts for major tokens, with custom notifications via email, Telegram, or Slack. Never miss a sudden market move or grade change.
  • Multi-Strategy Support: Whether you're HODLing long-term, swing trading, narrative investing, or hunting moonshots, Token Metrics provides tailored tools and indices for every strategy.
  • Deep Token Analytics: Access detailed insights including historical performance, wallet holder analysis, exchange listings, code quality assessments, and market sentiment tracking.

Why Token Metrics Ranks #1:

Unlike basic charting tools or single-metric analyzers, Token Metrics combines time series data, media news, regulator activities, coin events like forks, and traded volumes across exchanges to optimize forecasting results. The platform's proven track record and comprehensive approach make it indispensable for serious crypto investors in 2025.

Best For:

Investors and traders seeking AI-powered crypto price predictions, portfolio optimization, and early altcoin discovery.

Top Crypto Event Prediction Markets

1. Polymarket - The Largest Decentralized Prediction Market

Polymarket dominates the event prediction market space with unmatched liquidity and diverse betting opportunities.

  • Over $18.4 billion in trading volume, establishing market leadership
  • Built on Polygon for low fees and fast transactions
  • Trades in USDC stablecoin for price stability
  • Around 40% of sales volume from sports betting, 40% from crypto movement predictions
  • Open interest recently rose to around $170 million
  • No trading fees on transactions

What Sets It Apart: Polymarket proved its forecasting superiority when it accurately predicted election outcomes that traditional polls missed. The platform's user-friendly interface makes blockchain prediction markets accessible to mainstream audiences.

2. Kalshi - The CFTC-Regulated Powerhouse

Kalshi has surged from 3.3% market share last year to 66% by September 2025, overtaking Polymarket as the trading volume leader.

  • First CFTC-regulated prediction market in the United States
  • Monthly trading volume hit approximately $1.3 billion in September 2025
  • Accepts crypto deposits (USDC, Bitcoin, Solana, Worldcoin) via ZeroHash
  • All markets settled in U.S. dollars
  • Fees up to 5% of profit, capped at $0.85 per contract
  • Recent Developments: Kalshi hired John Wang as Head of Crypto in August 2025, plans to expand to major crypto apps, secured $185 million Series C funding, partnered with Robinhood for sports markets.

Best For: U.S. residents seeking regulated prediction markets with crypto deposit options and diverse event contracts.

3. Drift BET - Solana's Speed Champion

For traders demanding instant settlement and minimal fees, Drift BET represents the cutting edge of prediction markets on Solana.

  • Native Solana integration for near-instant finality
  • Multi-collateral support
  • Extremely low transaction costs
  • Growing ecosystem momentum

Why It Matters: Leveraging Solana's near-instant transaction finality, Drift BET solves scalability issues faced by Ethereum-based prediction markets, with low transaction fees making smaller bets feasible across a wider audience.

4. Augur - The Pioneering Protocol

Launched in 2018, Augur was the first decentralized prediction market, pioneering blockchain-based forecasting and innovative settlement methods secured by the REP token.

  • Fully decentralized platform
  • REP token for market creation, rewards, and disputes
  • Augur Turbo version on Polygon for improved efficiency
  • Supports binary, categorical, and scalar markets

Legacy Impact: Augur v1 settled around $20 million in bets—impressive for 2018-19. Though its DAO has dissolved, Augur's technological innovations influence the DeFi sphere.

5. Gnosis - The Infrastructure Powerhouse

With a market cap of $463 million, Gnosis is the biggest prediction market project by market capitalization.

  • Conditional Token Framework for outcome tokenization
  • GNO token for governance and staking
  • Gnosis Chain Layer 2 solution
  • Powers platforms like Omen and Azuro

Ecosystem Approach: Founded in 2015, Gnosis evolved into a multifaceted ecosystem covering decentralized trading, wallet services, and infrastructure tools beyond prediction markets.

6. Emerging Platforms

  • Robinhood Prediction Markets: Facilitated over 4 billion event contracts, integrated into the Robinhood app, with a $0.01 fee structure and user rewards.
  • Crypto.com Prediction Trading: CFTC-regulated, integrated with Crypto.com Derivatives North America, supporting diverse event contracts.

How These Platforms Work Together

Smart investors combine Token Metrics for identifying promising cryptocurrencies and then leverage prediction markets like Polymarket or Kalshi to hedge positions or speculate on specific events.

Example Strategy: Use Token Metrics to identify a token with strong Trader Grade and bullish AI signals. Build a position through AI trading, then use prediction markets to bet on price milestones or events, monitoring alerts for exit points. This blends AI-driven predictions with market-based event forecasting.

Why Prediction Platforms Are Exploding in 2025

  • Market Growth Trajectory: Predictions estimate the sector could reach $95.5 billion by 2035, with derivatives integrating into DeFi.
  • Key Growth Drivers: AI & Machine Learning advancements, regulatory clarity post-2024 elections, proven accuracy in forecasts, institutional interest, and expansion into sports betting.

Real-World Applications

For Crypto Investors:

  • Use Token Metrics to identify high-potential tokens early
  • Access AI-generated buy/sell signals for portfolio management
  • Discover narrative-driven opportunities ahead of the curve

For Event Traders:

  • Hedge crypto positions via prediction markets
  • Speculate on regulatory, listing, or network events
  • Trade sports and political events for diversified income

For Analysts & Institutions:

  • Aggregate market sentiment data for research
  • Access real-time forecasts on economic indicators
  • Build custom strategies with API integrations

Risks and Considerations

  • Price prediction platforms are not 100% accurate; past data isn’t a guarantee of future results.
  • AI models need quality historical data; market manipulation and black swan events can affect predictions.
  • Prediction markets face regulatory uncertainty, liquidity challenges, Oracle failures, and tax complexities.

The Future: AI + Blockchain Convergence

What’s Coming:

  • Deeper AI integration, automated portfolio management, and enhanced moonshot discovery with advanced machine learning.
  • Wider adoption of prediction markets, tokenization of positions, and cross-platform integrations blending AI and event markets.
  • Progress in DeFi integration, creating complex financial products based on collective forecast data.

Getting Started: Platform Recommendations

  • Price Prediction & Portfolio Management: Token Metrics
  • U.S. Residents (Event Betting): Kalshi, Robinhood
  • Maximum Liquidity (Event Betting): Polymarket
  • Speed & Low Fees: Drift BET
  • Developers: Gnosis
  • Maximum Decentralization: Augur

Conclusion: Predicting the Future Is Now Data-Driven

The era of blind speculation is over. Between AI-powered platforms like Token Metrics analyzing thousands of data points per second and blockchain-based prediction markets aggregating collective wisdom, today's investors have unprecedented tools for forecasting the future. Token Metrics leads the charge in crypto price prediction with its comprehensive AI-driven approach, while platforms like Polymarket and Kalshi dominate event-based forecasting. Together, they represent a new paradigm where data, algorithms, and collective intelligence converge to illuminate tomorrow's opportunities.

Whether you're hunting the next 100x altcoin or betting on real-world events, 2025's prediction platforms put the power of foresight in your hands. The question isn't whether to use these tools—it's how quickly you can integrate them into your strategy.

Disclaimer: This article is for informational purposes only and does not constitute financial advice. All investing involves risk, including potential loss of capital. Price predictions and ratings are provided for informational purposes and may not reflect actual future performance. Always conduct thorough research and consult qualified professionals before making financial decisions.

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