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Why Is Web3 UX Still Poor Compared to Web2? Understanding the Challenges in 2025

Web3 promises to revolutionize the internet by decentralizing control, empowering users with data ownership, and eliminating middlemen. The technology offers improved security, higher user autonomy, and innovative ways to interact with digital assets. With the Web3 market value expected to reach $81.5 billion by 2030, the potential seems limitless.
Talha Ahmad
5 min
MIN

Web3 promises to revolutionize the internet by decentralizing control, empowering users with data ownership, and eliminating middlemen. The technology offers improved security, higher user autonomy, and innovative ways to interact with digital assets. With the Web3 market value expected to reach $81.5 billion by 2030, the potential seems limitless.

Yet anyone who's interacted with blockchain products knows the uncomfortable truth: Web3 user experience often feels more like punishment than promise. From nerve-wracking first crypto transactions to confusing wallet popups and sudden unexplained fees, Web3 products still have a long way to go before achieving mainstream adoption. If you ask anyone in Web3 what the biggest hurdle for mass adoption is, UX is more than likely to be the answer.

This comprehensive guide explores why Web3 UX remains significantly inferior to Web2 experiences in 2025, examining the core challenges, their implications, and how platforms like Token Metrics are bridging the gap between blockchain complexity and user-friendly crypto investing.

The Fundamental UX Gap: Web2 vs Web3

To understand Web3's UX challenges, we must first recognize what users expect based on decades of Web2 evolution. Web2, the "read-write" web that started in 2004, enhanced internet engagement through user-generated content, social media platforms, and cloud-based services with intuitive interfaces that billions use daily without thought.

Web2 applications provide seamless experiences: one-click logins via Google or Facebook, instant account recovery through email, predictable transaction costs, and familiar interaction patterns across platforms. Users have become accustomed to frictionless digital experiences that just work.

Web3, by contrast, introduces entirely new paradigms requiring users to manage cryptographic wallets, understand blockchain concepts, navigate multiple networks, pay variable gas fees, and take full custody of their assets. This represents a fundamental departure from familiar patterns, creating immediate friction.

Core Challenges Plaguing Web3 UX

1. Complex Onboarding and Wallet Setup

The first interaction with most decentralized applications asks users to "Connect Wallet." If you don't have MetaMask or another compatible wallet, you're stuck before even beginning. This creates an enormous barrier to entry where Web2 simply asks for an email address.

Setting up a Web3 wallet requires understanding seed phrases—12 to 24 random words that serve as the master key to all assets. Users must write these down, store them securely, and never lose them, as there's no "forgot password" option. One mistake means permanent loss of funds.

Most DeFi platforms and crypto wallets nowadays still have cumbersome and confusing interfaces for wallet creation and management. The registration process, which in Web2 takes seconds through social login options, becomes a multi-step educational journey in Web3.

2. Technical Jargon and Blockchain Complexity

Most challenges in UX/UI design for blockchain stem from lack of understanding of the technology among new users, designers, and industry leaders. Crypto jargon and complex concepts of the decentralized web make it difficult to grasp product value and master new ways to manage funds.

Getting typical users to understand complicated blockchain ideas represents one of the main design challenges. Concepts like wallets, gas fees, smart contracts, and private keys must be streamlined without compromising security or usefulness—a delicate balance few projects achieve successfully.

The blockchain itself is a complex theory requiring significant learning to fully understand. Web3 tries converting this specialized domain knowledge into generalist applications where novices should complete tasks successfully. When blockchain products first started being developed, most were created by experts for experts, resulting in products with extreme pain points, accessibility problems, and complex user flows.

3. Multi-Chain Fragmentation and Network Switching

Another common headache in Web3 is managing assets and applications across multiple blockchains. Today, it's not uncommon for users to interact with Ethereum, Polygon, Solana, or several Layer 2 solutions—all in a single session.

Unfortunately, most products require users to manually switch networks in wallets, manually add new networks, or rely on separate bridges to transfer assets. This creates fragmented and confusing experiences where users must understand which network each asset lives on and how to move between them.

Making users distinguish between different networks creates unnecessary cognitive burden. In Web2, users never think about which server hosts their data—it just works. Web3 forces constant network awareness, breaking the illusion of seamless interaction.

4. Unpredictable and Confusing Gas Fees

Transaction costs in Web3 are variable, unpredictable, and often shockingly expensive. Users encounter sudden, unexplained fees that can range from cents to hundreds of dollars depending on network congestion. There's no way to know costs precisely before initiating transactions, creating anxiety and hesitation.

Web3 experiences generally run on public chains, leading to scalability problems as multiple parties make throughput requests. The more transactions that occur, the higher gas fees become—an unsustainable model as more users adopt applications.

Users shouldn't have to worry about paying high gas fees as transaction costs. Web2 transactions happen at predictable costs or are free to users, with businesses absorbing payment processing fees. Web3's variable cost structure creates friction at every transaction.

5. Irreversible Transactions and Error Consequences

In Web2, mistakes are forgivable. Sent money to the wrong person? Contact support. Made a typo? Edit or cancel. Web3 offers no such mercy. Blockchain's immutability means transactions are permanent—send crypto to the wrong address and it's gone forever.

This creates enormous anxiety around every action. Users must triple-check addresses (long hexadecimal strings impossible to memorize), verify transaction details, and understand that one mistake could cost thousands. The nerve-wracking experience of making first crypto transactions drives many users away permanently.

6. Lack of Customer Support and Recourse

Web2 platforms offer customer service: live chat, email support, phone numbers, and dispute resolution processes. Web3's decentralized nature eliminates these safety nets. There's no one to call when things go wrong, no company to reverse fraudulent transactions, no support ticket system to resolve issues.

This absence of recourse amplifies fear and reduces trust. Users accustomed to consumer protections find Web3's "code is law" philosophy terrifying rather than empowering, especially when their money is at stake.

7. Poor Error Handling and Feedback

Web3 applications often provide cryptic error messages that technical users struggle to understand, let alone mainstream audiences. "Transaction failed" without explanation, "insufficient gas" without context, or blockchain-specific error codes mean nothing to average users.

Good UX requires clear, actionable feedback. Web2 applications excel at this—telling users exactly what went wrong and how to fix it. Web3 frequently leaves users confused, frustrated, and unable to progress.

8. Inconsistent Design Patterns and Standards

Crypto designs are easily recognizable by dark backgrounds, pixel art, and Web3 color palettes. But when hundreds of products have the same mysterious look, standing out while maintaining blockchain identity becomes challenging.

More problematically, there are no established UX patterns for Web3 interactions. Unlike Web2, where conventions like hamburger menus, shopping carts, and navigation patterns are universal, Web3 reinvents wheels constantly. Every application handles wallet connections, transaction confirmations, and network switching differently, forcing users to relearn basic interactions repeatedly.

9. Developer-Driven Rather Than User-Centric Design

The problem with most DeFi startups and Web3 applications is that they're fundamentally developer-driven rather than consumer-friendly. When blockchain products first launched, they were created by technical experts who didn't invest effort in user experience and usability.

This technical-first approach persists today. Products prioritize blockchain purity, decentralization orthodoxy, and feature completeness over simplicity and accessibility. The result: powerful tools that only experts can use, excluding the masses these technologies purportedly serve.

10. Privacy Concerns in User Research

The Web3 revolution caught UI/UX designers by surprise. The Web3 community values privacy and anonymity, making traditional user research challenging. How do you design for someone you don't know and who deliberately stays anonymous?

Researching without compromising user privacy becomes complex, yet dedicating time to deep user exploration remains essential for building products that resonate with actual needs rather than developer assumptions.

Why These Challenges Persist in 2025

Despite years of development and billions in funding, Web3 UX remains problematic for several structural reasons:

Technical Constraints: Blockchain's decentralized architecture inherently creates friction. Distributed consensus, cryptographic security, and immutability—the features making Web3 valuable—also make it complex.

Rapid Evolution: Due to rapid progress in Web3 technology, UX designers face unique challenges building interfaces that can adapt to new standards, protocols, and developments without complete redesigns. They must plan for future innovations while maintaining consistent experiences.

Limited UX Talent: Many UX designers still aren't into Web3, making it hard to understand and convey the value of innovative crypto products. The talent gap between Web2 UX expertise and Web3 understanding creates suboptimal design outcomes.

Economic Incentives: Early Web3 projects targeted crypto-native users who tolerated poor UX for technology benefits. Building for mainstream users requires different priorities and investments that many projects defer.

The Path Forward: Solutions Emerging in 2025

Despite challenges, innovative solutions are emerging to bridge the Web3 UX gap:

Account Abstraction and Smart Wallets

Modern crypto wallets embrace account abstraction enabling social recovery (using trusted contacts to restore access), seedless wallet creation via Multi-Party Computation, and biometric logins. These features make self-custody accessible without sacrificing security.

Email-Based Onboarding

Forward-looking approaches use email address credentials tied to Web3 wallets. Companies like Magic and Web3Auth create non-custodial wallets behind familiar email login interfaces using multi-party compute techniques, removing seed phrases from user experiences entirely.

Gasless Transactions

Some platforms absorb transaction costs or implement Layer 2 solutions dramatically reducing fees, creating predictable cost structures similar to Web2.

Unified Interfaces

Progressive platforms abstract blockchain complexity, presenting familiar Web2-like experiences while handling Web3 mechanics behind the scenes. Users interact through recognizable patterns without needing to understand underlying technology.

Token Metrics: Bridging Complexity with User-Friendly Analytics

While many Web3 UX challenges persist, platforms like Token Metrics demonstrate that sophisticated blockchain functionality can coexist with excellent user experience. Token Metrics has established itself as a leading crypto trading and analytics platform by prioritizing usability without sacrificing power.

Intuitive Interface for Complex Analysis

Token Metrics provides personalized crypto research and predictions powered by AI through interfaces that feel familiar to anyone who's used financial applications. Rather than forcing users to understand blockchain intricacies, Token Metrics abstracts complexity while delivering actionable insights.

The platform assigns each cryptocurrency both Trader Grade and Investor Grade scores—simple metrics that encapsulate complex analysis including code quality, security audits, development activity, and market dynamics. Users get sophisticated intelligence without needing blockchain expertise.

Eliminating Technical Barriers

Token Metrics removes common Web3 friction points:

No Wallet Required for Research: Users can access powerful analytics without connecting wallets, eliminating the primary barrier to entry plaguing most DeFi applications.

Clear, Actionable Information: Instead of cryptic blockchain data, Token Metrics presents human-readable insights with clear recommendations. Users understand what actions to take without decoding technical jargon.

Predictable Experience: The platform maintains consistent interaction patterns familiar to anyone who's used trading or analytics tools, applying Jakob's Law—users have same expectations visiting similar sites, reducing learning strain.

Real-Time Alerts Without Complexity

Token Metrics monitors thousands of cryptocurrencies continuously, providing real-time alerts via email, SMS, or messaging apps about significant developments. Users stay informed without monitoring blockchain explorers, understanding gas prices, or navigating complex interfaces.

This separation between sophisticated monitoring and simple notification demonstrates how Web3 functionality can deliver value through Web2-familiar channels.

Integrated Trading Experience

Token Metrics launched integrated trading in 2025, transforming the platform into an end-to-end solution where users analyze opportunities and execute trades without leaving the ecosystem. This unified experience eliminates the multi-platform juggling typical of Web3 investing.

The seamless connection between analytics and execution showcases how thoughtful UX design bridges blockchain capabilities with user expectations, proving that Web3 doesn't require sacrificing usability.

Educational Without Overwhelming

Token Metrics provides educational resources helping users understand crypto markets without forcing deep technical knowledge. The platform demystifies complex topics through accessible explanations, gradually building user confidence and competence.

This approach recognizes that mainstream adoption requires meeting users where they are—not demanding they become blockchain experts before participating.

The Future of Web3 UX

The ultimate success of Web3 hinges on user experience. No matter how revolutionary the technology, it will remain niche if everyday people find it too confusing, intimidating, or frustrating. Gaming, FinTech, digital identity, social media, and publishing will likely become Web3-enabled within the next 5 to 10 years—but only if UX improves dramatically.

UX as Competitive Advantage: Companies embracing UX early see fewer usability issues, higher retention, and more engaged users. UX-driven companies continually test assumptions, prototype features, and prioritize user-centric metrics like ease-of-use, task completion rates, and satisfaction—core measures of Web3 product success.

Design as Education: Highly comprehensive Web3 design helps educate newcomers, deliver effortless experiences, and build trust in technology. Design becomes the bridge between innovation and adoption.

Convergence with Web2 Patterns: Successful Web3 applications increasingly adopt familiar Web2 patterns while maintaining decentralized benefits underneath. This convergence represents the path to mass adoption—making blockchain invisible to end users who benefit from its properties without confronting its complexity.

Conclusion: From Barrier to Bridge

Web3 UX remains significantly inferior to Web2 in 2025 due to fundamental challenges: complex onboarding, technical jargon, multi-chain fragmentation, unpredictable fees, irreversible errors, lack of support, poor feedback, inconsistent patterns, developer-centric design, and constrained user research.

These aren't superficial problems solvable through better visual design—they stem from blockchain's architectural realities and the ecosystem's technical origins. However, they're also not insurmountable. Innovative solutions like account abstraction, email-based onboarding, gasless transactions, and unified interfaces are emerging.

Platforms like Token Metrics demonstrate that Web3 functionality can deliver through Web2-familiar experiences. By prioritizing user needs over technical purity, abstracting complexity without sacrificing capability, and maintaining intuitive interfaces, Token Metrics shows the path forward for the entire ecosystem.

For Web3 to achieve its transformative potential, designers and developers must embrace user-centric principles, continuously adapting to users' needs rather than forcing users to adapt to technology. The future belongs to platforms that make blockchain invisible—where users experience benefits without confronting complexity.

As we progress through 2025, the gap between Web2 and Web3 UX will narrow, driven by competition for mainstream users, maturing design standards, and recognition that accessibility determines success. The question isn't whether Web3 UX will improve—it's whether improvements arrive fast enough to capture the massive opportunity awaiting blockchain technology.

For investors navigating this evolving landscape, leveraging platforms like Token Metrics that prioritize usability alongside sophistication provides a glimpse of Web3's user-friendly future—where powerful blockchain capabilities enhance lives without requiring technical expertise, patience, or tolerance for poor design.

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Recent Posts

Token Metrics API

Price Prediction API: Model Moon/Base/Bear Scenarios in Minutes

Sam Monac
5 min
MIN

Every trader wonders: how high could this token really go? The price prediction API from Token Metrics lets you explore Moon, Base, and Bear scenarios for any asset—grounded in market-cap assumptions like $2T, $8T, $16T and beyond. In this guide, you’ll call /v2/price-prediction, render scenario bands (with editable caps), and ship a planning feature your users will bookmark. Start by creating a key at Get API Key, then Run Hello-TM and Clone a Template to go live fast.

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What You’ll Build in 2 Minutes

  • A minimal script that fetches Price Predictions via /v2/price-prediction for any symbol (e.g., BTC, SUI).

  • A simple UI pattern showing Moon / Base / Bear ranges and underlying market-cap scenarios.

  • Optional one-liner curl to smoke-test your API key.

  • Endpoints to add next: /v2/tm-grade (quality context), /v2/trading-signals / /v2/hourly-trading-signals (timing), /v2/resistance-support (stop/target placement), /v2/quantmetrics (risk/return framing).

Why This Matters

Scenario planning beats guessing. Prices move, narratives change, but market-cap scenarios provide a common yardstick for upside/downside. With the price prediction API, you can give users transparent, parameterized ranges (Moon/Base/Bear) and the assumptions behind them—perfect for research, allocation, and position sizing.

Build investor trust. Pair scenario ranges with TM Grade (quality) and Quantmetrics (risk-adjusted performance) so users see both potential and risk. Add optional alerts when price approaches a scenario level to turn curiosity into action—without promising outcomes.

Where to Find 

Find the cURL request for Price Predictions in the top right corner of the API Reference. Use it to easily pull up predictions for your project.

👉 Keep momentum: Get API Key • Run Hello-TM • Clone a Template

Live Demo & Templates

  • Scenario Planner (Dashboard): Select a token, choose caps (e.g., $2T / $8T / $16T), and display Moon/Base/Bear ranges with tooltips.

  • Portfolio Allocator: Pair scenario bands with Quantmetrics and TM Grade to justify position sizes and rebalances.

  • Alert Bot (Discord/Telegram): Ping when price approaches a scenario level; link to the dashboard for context.

Fork a scenario planner or alerting template, plug in your key, and deploy. Confirm your environment by Running Hello-TM, and when you’re scaling users or need higher limits, review API plans.

How It Works (Under the Hood)

The Price Prediction endpoint maps market-cap scenarios to implied token prices, then categorizes them into Bear, Base, and Moon bands for readability. Your inputs can include a symbol and optional market caps; the response returns a scenario array you can plot or tabulate.

A common UX path is: Token selector → Scenario caps input → Prediction bands + context. For deeper insight, link to TM Grade (quality), Trading Signals (timing), and Support/Resistance (execution levels). This creates a complete plan–decide–act loop without overpromising outcomes.

Polling vs webhooks. Predictions don’t require sub-second updates; short-TTL caching and batched fetches work well for dashboards. If you build alerts (“price within 2% of Base scenario”), use a scheduled job and make notifications idempotent to avoid duplicates.

Production Checklist

  • Rate limits: Understand your tier caps; add client throttling and worker queues.

  • Retries & backoff: Exponential backoff with jitter for 429/5xx; capture request IDs.

  • Idempotency: De-dup alerts and downstream actions (e.g., avoid repeat pings).

  • Caching: Memory/Redis/KV with short TTLs; pre-warm popular symbols.

  • Batching: Fetch multiple symbols per cycle; parallelize within rate limits.

  • User controls: Expose caps (e.g., $2T/$8T/$16T) and save presets per user.

  • Display clarity: Label Bear/Base/Moon and show the implied market cap next to each price.

  • Compliance copy: Add a reminder that scenarios are not financial advice; historical outcomes don’t guarantee future results.

  • Observability: Track p95/p99 latency and error rate; log alert outcomes.

  • Security: Store API keys in secrets managers; rotate regularly.

Use Cases & Patterns

  • Bot Builder (Headless): Size positions relative to scenario distance (smaller size near Moon, larger near Bear) while confirming timing with /v2/trading-signals.

  • Dashboard Builder (Product): Add a Predictions tab on token pages; let users tweak caps and export a CSV of bands.

  • Screener Maker (Lightweight Tools): Rank tokens by upside to Base or distance to Bear; add alert toggles for approach thresholds.

  • PM/Allocator: Create policy rules like “increase weight when upside-to-Base > X% and TM Grade ≥ threshold.”

  • Education/Content: Blog widgets showing scenario bands for featured tokens; link to your app’s detailed page.

Next Steps

  • Get API Key — generate a key and start free.

  • Run Hello-TM — verify your first successful call.

  • Clone a Template — deploy a scenario planner or alerts bot today.

  • Watch the demo: VIDEO_URL_HERE

  • Compare plans: Scale confidently with API plans.

FAQs

1) What does the Price Prediction API return?
A JSON array of scenario objects for a symbol—each with a market cap and implied price, typically labeled Bear, Base, and Moon for clarity.

2) Can I set my own scenarios?
Yes, you can pass custom market caps (e.g., $2T, $8T, $16T) to reflect your thesis. Store presets per user or strategy for repeatability.

3) Is this financial advice? How accurate are these predictions?
No. These are scenario estimates based on your assumptions. They’re for planning and research, not guarantees. Always test, diversify, and manage risk.

4) How often should I refresh predictions?
Scenario bands typically don’t need real-time updates. Refresh on page load or at a reasonable cadence (e.g., hourly/daily), and cache results for speed.

5) Do you offer SDKs and examples?
REST is straightforward—see the JavaScript and Python snippets above. The docs include quickstarts, Postman collections, and templates—start with Run Hello-TM.

6) How do I integrate predictions with execution?
Pair predictions with TM Grade (quality), Trading Signals (timing), and Support/Resistance (SL/TP). Alert when price nears a scenario and route to your broker logic (paper-trade first).

7) Pricing, limits, and SLAs?
Start free and scale up as you grow. See API plans for rate limits and enterprise SLA options.

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Token Metrics API

Moonshots API: Discover Breakout Tokens Before the Crowd

Sam Monac
5 min
MIN

The biggest gains in crypto rarely come from the majors. They come from Moonshots—fast-moving tokens with breakout potential. The Moonshots API surfaces these candidates programmatically so you can rank, alert, and act inside your product. In this guide, you’ll call /v2/moonshots, display a high-signal list with TM Grade and Bullish tags, and wire it into bots, dashboards, or screeners in minutes. Start by grabbing your key at Get API Key, then Run Hello-TM and Clone a Template to ship fast.

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What You’ll Build in 2 Minutes

  • A minimal script that fetches Moonshots via /v2/moonshots (optionally filter by grade/signal/limit).

  • A UI pattern to render symbol, TM Grade, signal, reason/tags, and timestamp—plus a link to token details.

  • Optional one-liner curl to smoke-test your key.

  • Endpoints to add next: /v2/tm-grade (one-score ranking), /v2/trading-signals / /v2/hourly-trading-signals (timing), /v2/resistance-support (stops/targets), /v2/quantmetrics (risk sizing), /v2/price-prediction (scenario ranges).

Why This Matters

Discovery that converts. Users want more than price tickers—they want a curated, explainable list of high-potential tokens. The moonshots API encapsulates multiple signals into a short list designed for exploration, alerts, and watchlists you can monetize.

Built for builders. The endpoint returns a consistent schema with grade, signal, and context so you can immediately sort, badge, and trigger workflows. With predictable latency and clear filters, you can scale to dashboards, mobile apps, and headless bots without reinventing the discovery pipeline.

Where to Find 

The Moonshots API cURL request is right there in the top right of the API Reference. Grab it and start tapping into the potential!

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👉 Keep momentum: Get API Key • Run Hello-TM • Clone a Template

Live Demo & Templates

  • Moonshots Screener (Dashboard): A discover tab that ranks tokens by TM Grade and shows the latest Bullish tags and reasons.

  • Alert Bot (Discord/Telegram): DM when a new token enters the Moonshots list or when the signal flips; include S/R levels for SL/TP.

  • Watchlist Widget (Product): One-click “Follow” on Moonshots; show Quantmetrics for risk and a Price Prediction range for scenario planning.

Fork a screener or alerting template, plug your key, and deploy. Validate your environment with Hello-TM. When you scale users or need higher limits, compare API plans.

How It Works (Under the Hood)

The Moonshots endpoint aggregates a set of evidence—often combining TM Grade, signal state, and momentum/volume context—into a shortlist of breakout candidates. Each row includes a symbol, grade, signal, and timestamp, plus optional reason tags for transparency.

For UX, a common pattern is: headline list → token detail where you render TM Grade (quality), Trading Signals (timing), Support/Resistance (risk placement), Quantmetrics (risk-adjusted performance), and Price Prediction scenarios. This lets users understand why a token was flagged and how to act with risk controls.

Polling vs webhooks. Dashboards typically poll with short-TTL caching. Alerting flows use scheduled jobs or webhooks (where available) to smooth traffic and avoid duplicates. Always make notifications idempotent.

Production Checklist

  • Rate limits: Respect plan caps; batch and throttle in clients/workers.

  • Retries & backoff: Exponential backoff with jitter on 429/5xx; capture request IDs.

  • Idempotency: De-dup alerts and downstream actions (e.g., don’t re-DM on retries).

  • Caching: Memory/Redis/KV with short TTLs; pre-warm during peak hours.

  • Batching: Fetch in pages (e.g., limit + offset if supported); parallelize within limits.

  • Sorting & tags: Sort primarily by tm_grade or composite; surface reason tags to build trust.

  • Observability: Track p95/p99, error rates, and alert delivery success; log variant versions.

  • Security: Store keys in a secrets manager; rotate regularly.

Use Cases & Patterns

  • Bot Builder (Headless):


    • Universe filter: trade only tokens appearing in Moonshots with tm_grade ≥ X.

    • Timing: confirm entry with /v2/trading-signals; place stops/targets with /v2/resistance-support; size via Quantmetrics.

  • Dashboard Builder (Product):


    • Moonshots tab with Badges (Bullish, Grade 80+, Momentum).

    • Token detail page integrating TM Grade, Signals, S/R, and Predictions for a complete decision loop.

  • Screener Maker (Lightweight Tools):


    • Top-N list with Follow/alert toggles; export CSV.

    • “New this week” and “Graduated” sections for churn/entry dynamics.

  • Community/Content:


    • Weekly digest: new entrants, upgrades, and notable exits—link back to your product pages.

Next Steps

  • Get API Key — generate a key and start free.

  • Run Hello-TM — verify your first successful call.

  • Clone a Template — deploy a screener or alerts bot today.

  • Watch the demo: VIDEO_URL_HERE

  • Compare plans: Scale confidently with API plans.

FAQs

1) What does the Moonshots API return?
A list of breakout candidates with fields such as symbol, tm_grade, signal (often Bullish/Bearish), optional reason tags, and updated_at. Use it to drive discover tabs, alerts, and watchlists.

2) How fresh is the list? What about latency/SLOs?
The endpoint targets predictable latency and timely updates for dashboards and alerts. Use short-TTL caching and queued jobs/webhooks to avoid bursty polling.

3) How do I use Moonshots in a trading workflow?
Common stack: Moonshots for discovery, Trading Signals for timing, Support/Resistance for SL/TP, Quantmetrics for sizing, and Price Prediction for scenario context. Always backtest and paper-trade first.

4) I saw results like “+241%” and a “7.5% average return.” Are these guaranteed?
No. Any historical results are illustrative and not guarantees of future performance. Markets are risky; use risk management and testing.

5) Can I filter the Moonshots list?
Yes—pass parameters like min_grade, signal, and limit (as supported) to tailor to your audience and keep pages fast.

6) Do you provide SDKs or examples?
REST works with JavaScript and Python snippets above. Docs include quickstarts, Postman collections, and templates—start with Run Hello-TM.

7) Pricing, limits, and enterprise SLAs?
Begin free and scale up. See API plans for rate limits and enterprise options.

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Token Metrics API

Support and Resistance API: Auto-Calculate Smart Levels for Better Trades

Sam Monac
5 min
MIN

Most traders still draw lines by hand in TradingView. The support and resistance API from Token Metrics auto-calculates clean support and resistance levels from one request, so your dashboard, bot, or alerts can react instantly. In minutes, you’ll call /v2/resistance-support, render actionable levels for any token, and wire them into stops, targets, or notifications. Start by grabbing your key on Get API Key, then Run Hello-TM and Clone a Template to ship a production-ready feature fast.

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What You’ll Build in 2 Minutes

  • A minimal script that fetches Support/Resistance via /v2/resistance-support for a symbol (e.g., BTC, SOL).

  • A one-liner curl to smoke-test your key.

  • A UI pattern to display nearest support, nearest resistance, level strength, and last updated time.

  • Endpoints to add next: /v2/trading-signals (entries/exits), /v2/hourly-trading-signals (intraday updates), /v2/tm-grade (single-score context), /v2/quantmetrics (risk/return framing).

Why This Matters

Precision beats guesswork. Hand-drawn lines are subjective and slow. The support and resistance API standardizes levels across assets and timeframes, enabling deterministic stops and take-profits your users (and bots) can trust.

Production-ready by design. A simple REST shape, predictable latency, and clear semantics let you add levels to token pages, automate SL/TP alerts, and build rule-based execution with minimal glue code.

Where to Find 

Need the Support and Resistance data? The cURL request for it is in the top right of the API Reference for quick access.

👉 Keep momentum: Get API Key • Run Hello-TM • Clone a Template

Live Demo & Templates

  • SL/TP Alerts Bot (Telegram/Discord): Ping when price approaches or touches a level; include buffer %, link back to your app.

  • Token Page Levels Panel (Dashboard): Show nearest support/resistance with strength badges; color the latest candle by zone.

  • TradingView Overlay Companion: Use levels to annotate charts and label potential entries/exits driven by Trading Signals.

Kick off with our quickstarts—fork a bot or dashboard template, plug your key, and deploy. Confirm your environment by Running Hello-TM. When you’re scaling or need webhooks/limits, review API plans.

How It Works (Under the Hood)

The Support/Resistance endpoint analyzes recent price structure to produce discrete levels above and below current price, along with strength indicators you can use for priority and styling. Query /v2/resistance-support?symbol=<ASSET>&timeframe=<HORIZON> to receive arrays of level objects and timestamps.

Polling vs webhooks. For dashboards, short-TTL caching and batched fetches keep pages snappy. For bots and alerts, use queued jobs or webhooks (where applicable) to avoid noisy, bursty polling—especially around market opens and major events.

Production Checklist

  • Rate limits: Respect plan caps; add client-side throttling.

  • Retries/backoff: Exponential backoff with jitter for 429/5xx; log failures.

  • Idempotency: Make alerting and order logic idempotent to prevent duplicates.

  • Caching: Memory/Redis/KV with short TTLs; pre-warm top symbols.

  • Batching: Fetch multiple assets per cycle; parallelize within rate limits.

  • Threshold logic: Add %-of-price buffers (e.g., alert at 0.3–0.5% from level).

  • Error catalog: Map common 4xx/5xx to actionable user guidance; keep request IDs.

  • Observability: Track p95/p99; measure alert precision (touch vs approach).

  • Security: Store API keys in a secrets manager; rotate regularly.

Use Cases & Patterns

  • Bot Builder (Headless):


    • Use nearest support for stop placement and nearest resistance for profit targets.

    • Combine with /v2/trading-signals for entries/exits and size via Quantmetrics (volatility, drawdown).

  • Dashboard Builder (Product):


    • Add a Levels widget to token pages; badge strength (e.g., High/Med/Low) and show last touch time.

    • Color the price region (below support, between levels, above resistance) for instant context.

  • Screener Maker (Lightweight Tools):


    • “Close to level” sort: highlight tokens within X% of a strong level.

    • Toggle alerts for approach vs breakout events.

  • Risk Management:


    • Create policy rules like “no new long if price is within 0.2% of strong resistance.”

    • Export daily level snapshots for audit/compliance.

Next Steps

  • Get API Key — generate a key and start free.

  • Run Hello-TM — verify your first successful call.

  • Clone a Template — deploy a levels panel or alerts bot today.

  • Watch the demo: VIDEO_URL_HERE

  • Compare plans: Scale confidently with API plans.

FAQs

1) What does the Support & Resistance API return?
A JSON payload with arrays of support and resistance levels for a symbol (and optional timeframe), each with a price and strength indicator, plus an update timestamp.

2) How timely are the levels? What are the latency/SLOs?
The endpoint targets predictable latency suitable for dashboards and alerts. Use short-TTL caching for UIs, and queued jobs or webhooks for alerting to smooth traffic.

3) How do I trigger alerts or trades from levels?
Common patterns: alert when price is within X% of a level, touches a level, or breaks beyond with confirmation. Always make downstream actions idempotent and respect rate limits.

4) Can I combine levels with other endpoints?
Yes—pair with /v2/trading-signals for timing, /v2/tm-grade for quality context, and /v2/quantmetrics for risk sizing. This yields a complete decide-plan-execute loop.

5) Which timeframe should I use?
Intraday bots prefer shorter horizons; swing/position dashboards use daily or higher-timeframe levels. Offer a timeframe toggle and cache results per setting.

6) Do you provide SDKs or examples?
Use the REST snippets above (JS/Python). The docs include quickstarts, Postman collections, and templates—start with Run Hello-TM.

7) Pricing, limits, and enterprise SLAs?
Begin free and scale as you grow. See API plans for rate limits and enterprise SLA options.

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