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Is Kraken Safe? - A Comprehensive Review

Is Kraken safe? Uncover the truth in our comprehensive review. Learn about the platform's security measures and user experiences.
S. Vishwa
5 Minutes
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Cryptocurrency exchanges play a crucial role in the world of digital assets, allowing users to buy, sell, and trade various cryptocurrencies. One such exchange that has gained significant attention is Kraken. 

With its established reputation and a wide range of features and services, many investors are curious to know: Is Kraken safe? 

In this comprehensive review, we will delve into the security measures, fees, customer support, and overall usability of the Kraken exchange to determine whether it is a trustworthy platform for cryptocurrency trading.

Kraken: An Overview

Founded in 2011, Kraken is one of the oldest cryptocurrency exchanges in the industry. It has become a prominent player, offering a wide range of trading options and supporting over 200 cryptocurrencies.

Kraken stands out for its low trading fees, 24/7 customer support, and commitment to security. Let's take a closer look at these key aspects.

Trading Fees

One of the primary considerations for any trader is the cost associated with trading on an exchange. Kraken offers competitive trading fees that are among the lowest in the industry. 

The fees are based on a maker-taker model, where makers provide liquidity to the market and incur lower fees, while takers remove liquidity and pay slightly higher fees.

The trading fees on Kraken start at 0.26 percent for takers and 0.16 percent for makers. However, as your trading volume increases, the fees decrease.

For example, if your monthly trading volume exceeds $10 million, you can enjoy zero percent fees for takers and 0.10 percent for makers. This fee structure makes Kraken an attractive option for high-volume traders.

Security Measures

When it comes to cryptocurrency exchanges, security is of utmost importance. Kraken takes security seriously and has implemented robust measures to protect user funds. 

The exchange has never been hacked, which is a testament to its commitment to safeguarding customer assets.

Kraken employs a multi-layered security approach. The majority of user funds are stored in offline "cold" wallets, which are physically isolated from online systems and inaccessible to hackers. 

Only a small portion of funds required for liquidity are kept in online "hot" wallets. Additionally, all wallets and data are encrypted, and Kraken undergoes regular security audits to ensure the highest level of protection.

Also Check -  The Latest Offers from Kraken

Customer Support

Having reliable customer support is essential for any cryptocurrency exchange. Kraken distinguishes itself by offering 24/7 customer support. 

Traders can reach out to the exchange's dedicated support team through live chat, email, or phone. The availability of phone support sets Kraken apart from many other exchanges, as it allows users to receive immediate assistance and resolve any issues they may encounter.

In addition to direct support, Kraken provides a comprehensive support library that covers various topics related to account setup, trading strategies, and security. This educational material helps both novice and experienced traders navigate the complexities of cryptocurrency trading.

Usability and Features

Kraken offers a user-friendly interface that caters to both beginners and experienced traders. 

The exchange provides different order options, including simple, intermediate, and advanced, allowing users to choose the level of complexity that suits their trading preferences. The platform also offers a mobile app, ensuring traders can access their accounts and execute trades on the go.

For advanced traders, Kraken offers margin trading with leverage of up to 5x. This feature amplifies traders' potential gains but also carries higher risks, so caution is advised. 

Additionally, Kraken provides a wide selection of cryptocurrencies for trading, making it suitable for traders seeking exposure to various digital assets.

Is Kraken Safe?

Now that we have explored the key features of Kraken, let's address the primary question: Is Kraken safe? The exchange has implemented several security measures to protect user funds and ensure a secure trading environment.

Commingling of Funds

One of the concerns raised by the Securities and Exchange Commission (SEC) is the alleged commingling of customers' funds with Kraken's own funds. 

The SEC argues that this practice poses a significant risk to customers. However, Kraken disputes these allegations and is currently fighting the charges in court.

While the outcome of this legal battle remains uncertain, it is important to note that Kraken has never experienced a security breach or loss of customer funds. 

The exchange's security track record and commitment to protecting user assets should reassure traders.

Security Audits and Compliance

Kraken is known for its proactive approach to security and compliance. The exchange conducts regular security audits, not only for its own systems but also for new cryptocurrencies and crypto security devices. 

By thoroughly vetting new listings, Kraken ensures that only secure and reputable assets are available for trading on its platform. Moreover, Kraken is a regulated exchange that complies with rules and regulations in all supported jurisdictions. 

It is registered as a Money Services Business (MSB) with FinCEN in the United States and FINTRAC in Canada and regulated by the Financial Conduct Authority (FCA) in the United Kingdom. These regulatory measures contribute to the overall safety and trustworthiness of the exchange.

Conclusion: Is Kraken Safe?

Our comprehensive review shows Kraken appears to be a safe and reputable cryptocurrency exchange. The combination of low trading fees, robust security measures, 24/7 customer support, and regulatory compliance makes Kraken an attractive choice for cryptocurrency traders.

While the ongoing legal battle with the SEC raises some concerns, it is important to note that Kraken has managed to avoid any significant hacking incidents and has a strong track record of protecting user funds. 

However, it is worth mentioning that there are grievances from users on internet forums regarding compromised personal accounts on Kraken. 

Traders should exercise caution and conduct their own due diligence before engaging in any trading activities, but overall, Kraken can be considered a reliable platform for cryptocurrency trading.

Please note that investing in cryptocurrencies carries risks, and it is essential to stay informed and make informed decisions based on your personal risk tolerance and financial circumstances.

Disclaimer

The information provided on this website does not constitute investment advice, financial advice, trading advice, or any other advice, and you should not treat any of the website's content as such.

Token Metrics does not recommend buying, selling, or holding any cryptocurrency. Conduct your due diligence and consult your financial advisor before making investment decisions.

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Most traders chase price action; Fundamental Grade Crypto API helps you see the business behind the token—community traction, tokenomics design, exchange presence, VC signals, and DeFi health—consolidated into one score you can query in code. In a few minutes, you’ll fetch Fundamental Grade, render it in your product, and ship a due-diligence UX that drives trust. Start by grabbing your key at the Get API Key page, Run Hello-TM to verify your first call, then Clone a Template to go live fast.

What You’ll Build in 2 Minutes

A minimal script to fetch Fundamental Grade from /v2/fundamental-grade for any symbol (e.g., BTC).

  • Optional curl to smoke-test your key in seconds.
  • A drop-in pattern to display the grade + key drivers in dashboards, screeners, and research tools.

Endpoints to consider next

  • /v2/tm-grade (technical/sentiment/momentum)
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  • /v2/resistance-support (risk levels)
  • /v2/quantmetrics (risk/return stats)

Why This Matters

Beyond price, toward quality. Markets are noisy—hype rises and fades. Fundamental Grade consolidates hard-to-track signals (community growth, token distribution, liquidity venues, investor quality, DeFi integrations) into a clear, comparable score. You get a fast “is this worth time and capital?” answer for screening, allocation, and monitoring.

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Where to Find

The Fundamental Grade is easily accessible in the top right of the API Reference. Grab the cURL request for seamless access!

Ready to build?

  • Get API Key — generate a key and start free.
  • Run Hello-TM — verify your first successful call.
  • Clone a Template — deploy a screener or token page today.

Watch the demo: VIDEO_URL_HERE. Compare plans: Scale confidently with API plans.

FAQs

1) What does the Fundamental Grade API return?

A JSON payload with the overall score/grade plus component scores (e.g., community, tokenomics, exchange presence, VC backing, DeFi health) and timestamps. Use the overall grade for ranking and component scores for explanations.

2) How fast is the endpoint? Do you publish SLOs?

The API is engineered for predictable latency. For high-traffic dashboards, add short-TTL caching and batch requests; for alerts, use jobs/webhooks to minimize round-trips.

3) Can I combine Fundamental Grade with TM Grade or signals?

Yes. A common pattern is Fundamental Grade for quality filter + TM Grade for technical/sentiment context + Trading Signals for timing and Support/Resistance for risk placement.

4) How “accurate” is the grade?

It’s an opinionated synthesis of multiple inputs—not financial advice. Historical studies can inform usage, but past performance doesn’t guarantee future results. Always layer risk management and testing.

5) Do you offer SDKs and examples?

You can use REST directly (see JS/Python above). The docs include quickstarts, Postman, and ready-to-clone templates—start with Run Hello-TM.

6) Polling vs webhooks for fundamentals updates?

For UI pages, cached polling works well. For event-style notifications (upgrades/downgrades), prefer webhooks or scheduled jobs to avoid spiky traffic.

7) What about pricing, limits, and enterprise SLAs?

Begin free and scale as you grow. See API plans for allowances; enterprise SLAs and support are available—contact us.

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Endpoints to consider next:

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Where to Find The Fundamental Grade

The Fundamental Grade is easily accessible in the top right of the API Reference. Grab the cURL request for seamless access!

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Token Metrics provides real-time prices, trading signals, and on-chain insights all from one powerful API. Grab a Free API Key

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  • Exchange Presence: venue coverage, depth/liquidity proxies.
  • VC/Investor Signals: quality/durability of backing and ecosystem support.
  • DeFi Health: integrations, TVL context, composability footprint.

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  • Caching: Use memory/Redis/KV with short TTLs; pre-warm popular symbols.
  • Webhooks & jobs: For alerts, use signed webhooks or scheduled jobs; log delivery outcomes.
  • Pagination/Bulk: When covering many tokens, paginate or process in batches.
  • Error catalog: Map 4xx/5xx to user-visible fixes; log request IDs.
  • Observability: Track p95/p99 and error rate per endpoint; alert on spikes.
  • Security: Keep API keys in secrets managers; rotate regularly.

Use Cases & Patterns

  • Screener Maker: Rank tokens by Fundamental Grade, filter by market cap/sector, and add “rising fundamentals” badges for discovery.
  • Dashboard Builder: On each token page, show the headline grade with a component chart; link to methodology for transparency.
  • Research & PM Tools: Flag downgrades/upgrades to prompt re-evaluation; attach notes to component changes (e.g., DeFi health drop).
  • Allocator / Risk: Require a minimum Fundamental Grade before inclusion; rebalance only when grade crosses thresholds.
  • Community/Discord: Post weekly upgrades as digest messages with links back to your app.

Next Steps

  • Get API Key — generate a key and start free.
  • Run Hello-TM — verify your first successful call.
  • Clone a Template — deploy a screener or token page today.
  • Watch the demo: VIDEO_URL_HERE
  • Compare plans: Scale confidently with API plans.

FAQs

1) What does the Fundamental Grade API return?

A JSON payload with the overall score/grade plus component scores (e.g., community, tokenomics, exchange presence, VC backing, DeFi health) and timestamps. Use the overall grade for ranking and component scores for explanations.

2) How fast is the endpoint? Do you publish SLOs?

The API is engineered for predictable latency. For high-traffic dashboards, add short-TTL caching and batch requests; for alerts, use jobs/webhooks to minimize round-trips.

3) Can I combine Fundamental Grade with TM Grade or signals?

Yes. A common pattern is Fundamental Grade for quality filter + TM Grade for technical/sentiment context + Trading Signals for timing and Support/Resistance for risk placement.

4) How “accurate” is the grade?

It’s an opinionated synthesis of multiple inputs—not financial advice. Historical studies can inform usage, but past performance doesn’t guarantee future results. Always layer risk management and testing.

5) Do you offer SDKs and examples?

You can use REST directly (see JS/Python above). The docs include quickstarts, Postman, and ready-to-clone templates—start with Run Hello-TM.

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Indices Hub: Join the Waitlist for TM Global 100 (2025)

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If you’ve been waiting for a simple, rules-based way to own the Token Metrics Global 100—without micromanaging tokens—this hub is for you. The TM Global 100 is a rules-based crypto index that holds the top 100 assets in bull markets and moves to stablecoins in bear markets, with weekly rebalancing and transparent holdings/transaction logs you can verify at any time. It’s designed for hands-off allocators who want disciplined exposure and for active traders who want a core that adapts to regimes—without guesswork or endless rebalancing. Below you’ll find how it works, who it’s for, and exactly how to join the waitlist so you’re first in line when trading opens.

→ Join the waitlist to be first to trade TM Global 100.

Why Indices Matter in October 2025

Search intent right now: investors want credible, rules-based crypto exposure that can participate in upside while reducing drawdown pain. A crypto index is a basket of assets selected and maintained by rules—so you avoid one-off bets and constant manual rebalancing.

With liquidity rotating quickly across sectors, weekly rebalancing helps maintain alignment with current market-cap leaders, while regime switching provides a disciplined, pre-defined response to bearish conditions. The result is a clear, consistent process that removes emotional decision-making and operational drag.

Definition

A crypto index is a rules-based basket of digital assets that’s constructed, weighted, and rebalanced on a set schedule.

How the TM Global 100 Index Works (Plain English)

  • Regime switching: Bullish: Hold the top-100 crypto assets by market cap.
  • Bearish: Exit all positions into stablecoins and wait for a new bullish signal.
  • Weekly rebalancing: Reflects updated rankings and weights across the market-cap universe.
  • Transparency: Strategy modal shows methodology and thresholds; Gauge → Holdings Treemap → Transactions Log make every change visible.

What you’ll see on launch: Price tile, gauge (“rebalances weekly”), 100 tokens, one-click Buy Index flow, and a 90-second checkout via embedded wallet.‍See the strategy and rules.

Benefits at a Glance (Why This Beats DIY)

  • Time saved: No more manual coin-picking, sizing, and calendar rebalances.
  • Lower execution drag: One click vs. dozens of individual orders that can add slippage.
  • Stay current: Weekly rebalances help you capture market-cap changes without constant monitoring.
  • Discipline in drawdowns: Automatic switch to stablecoins removes panic decisions.
  • Radical visibility: Holdings treemap, table, and transactions log show what you own and what changed—every week.
  • Operational simplicity: Embedded wallet and a unified dashboard; no juggling chains and exchanges.

Step-by-Step: How to Get Early Access (Waitlist)

  1. Open the Indices Hub: Head to the Token Metrics Indices hub.
  2. Choose TM Global 100: Open the index page and review the Gauge → Strategy → Holdings.
  3. Join the Waitlist: Add your email to be notified the moment trading opens.
  4. (Optional) Connect Wallet: Pre-connect your wallet for a faster launch-day checkout.

Launch-Day Flow (~90 seconds): Tap Buy Index, review fees/slippage, confirm, and see your position in My Indices. Track Rebalances: After each weekly rebalance or regime change, check the Transactions Log for updates.

→ Join the waitlist to be first to trade TM Global 100.

Decision Guide: Is This Right for You?

  • Hands-Off Allocator: Want broad exposure without micromanaging? Yes—rules-based + weekly rebalances.
  • Active Trader: Need a core that sits in stables during bears while you hunt edges elsewhere? Fits.
  • TM Member/Prospect: Already trust Token Metrics research? This is the rules-based version of “own the market.”
  • Risk-Aware Newcomer: Prefer a clear framework over vibes? Methodology is visible and auditable.
  • DIY Basket Builder: Tired of missed rebalances and slippage? One click can reduce execution drag.
  • Data-First Analyst: Want to verify? See the holdings, weights, and transaction history anytime.

FAQs

1) What is a TM Global 100 index?

It’s a rules-based crypto index that holds the top 100 assets by market cap in bullish regimes and moves to stablecoins in bearish regimes. It rebalances weekly and shows transparent holdings and transactions.

2) How often does the index rebalance?

Weekly, with additional full-portfolio switches when the market regime changes.

3) What triggers the move to stablecoins?

A proprietary market signal. When bearish, the index exits all token positions into stablecoins and waits for a bullish re-entry signal.

4) Can I fund with USDC or fiat?

At launch, funding and settlement options surface based on the embedded wallet and supported chains. USDC payouts are supported for selling; additional entry options may be introduced later.

5) Is the wallet custodial?

No. The Embedded Wallet is self-custodial—you control your funds while using a streamlined, on-chain checkout.

6) How are fees shown?

Before you confirm, the Buy flow shows estimated gas, platform fee, maximum slippage, and the minimum expected value.

7) How do I join the waitlist?

Go to the Token Metrics Indices hub or the TM Global 100 strategy page and submit your email. We’ll notify you the moment trading opens.

Security, Risk & Transparency

  • Self-custody: Embedded smart wallet; you hold the keys.
  • 2FA & session hygiene: Use strong auth practices for your TM account.
  • Fee clarity: Gas, platform fee, and slippage are displayed before you confirm.
  • Auditability: Holdings, treemap, and transactions log are always visible.
  • Model limits: Regime logic can be wrong, and markets can gap; rules reduce discretion—not risk.
  • Regional availability: Product surfaces may vary by region as we expand.

Crypto is volatile and can lose value. Past performance is not indicative of future results. This article is for research/education, not financial advice.

Conclusion

If you want a disciplined, rules-based core that adapts to market regimes, Token Metrics Global 100 is built for you. Weekly rebalances, transparent holdings, and one-click buy remove operational friction so you can focus on your strategy.

→ Click here to get early access to Token Metrics indices.

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